Hearing Wales Reviews 

Excellent, caring service. Very professional.
Would recommend without hesitation.

The service is prompt and efficient. Nichola is always very friendly and helpful. Sophia was very professional and gave good advice. She cleared my ear-wax build-up with a light touch and no fuss. I recommend Hearing Wales (Cardiff Branch). David Graham

The Newcastle Emlyn branch has two extremely dedicated staff members Amy and Adele. Here customer service is exceptional. My wife has not only hearing loss but tinnitus which drives her mad. But the Newcastle Emlyn double act sorted it out very quickly and professionally. The frequency with the recommended hearing aids has been set exactly right to mask out the constant noise so her hearing is as good as it’s ever been for many years. We highly recommend the Newcastle Emlyn branch. Home visits are possible if your circumstances require it.

Great customer service. Relaxed and friendly atmosphere. Very knowledgeable and helpful.

Dealt with very quickly and professionally,

Complete professional service with both receptionist and Audiologist very pleasant and knowledgeable.

Staff are very efficient and helpful.
The location is convenient to get to and parking is usually easy.

I found Hearing Wales to be very welcoming and professional. Everything was clearly explained before and after the tests. Excellent service and would use again.Recommended!

Excellent staff, from reception to the audiologist. Such kindness and compassion shown to us. Thank you.

A very friendly and professional service. Nice people and sorted my ear wax out in a few minutes

I’m delighted with my experience at Hearing Wales and would recommend the service to anyone experiencing the challenges of hearing loss. The service is easy to access, professional and thorough. It was the first time that anyone has truly listened to my hearing loss experience in decades. My new hearing aids are life changing,

Absolutely a little gem of a place,staff were amazing and so helpful wish I had found the shop sooner,and as for the product out of this world,I can hear again👌👍

Sophia (the audiologist) explained the process really clearly and was very considerate. Also, she was a good laugh which was an added benefit. Didn't have a chance to chat to Nicola (the receptionist) much but remember her as super nice.

Ear Micro-Suctioning
So convenient to have a Hearing Clinic in Newcastle Emlyn, fantastic service and advice provided. Got an appointment same day as contacting. First time I’d had this done, was put at ease, painless with remarkable results, no more ear ache, thank you Amy Evans - Audiologist and Adele the receptionist.

Hearing Wales Newcastle Emlyn are absolutely wonderful. Arranged an appointment as a home visit to my 93 year old mother. It took 3 sessions with Amy the Audiologist to rectify my mother's hearing from practically deaf to having good hearing again. Adele, in the office was also great, keeping us updated with times of visits and making sure everything went well. Importantly this is a genuinely honest enterprise and they will not try to offer you a hard sell but provide absolute integrity and professionalism.

Simple. Painless. Effective

Friendly staff. Had both ears cleared of wax. The process was clearly explained, with advice on future care provided.

Friendly, helpful staff immediately on arrival, it continued throughout my visit. Amazingly got a cancellation appointment the same day.
Kind, helpful and professional staff who gave plenty of information based on my needs. Highly recommended for any hearing based issues and problems.

Friendly, efficient and informative.

Friendly, knowledgeable and so helpful. Really helped me understand my hearing loss I have had since a teenager. Very patient with me too and not rushed. HIGHLY recommend.