Hearthwarm Reviews 144

Was really disappointed with the amount of seeds for the price which was paid

Really pleased with quality of product. Arrived on time as stated and was sent with gift box. Would recommend.

Scammers I want refund please? as seeds from China cannot be planted in UK.

Lovely bee watering sculpture. Looked like picture, good quality, value for money. Just took a while to arrive so 4 stars instead of five.

I believe that this small packet of flower seeds came all the way from America! I was well informed about the delivery to my address in North Wales, thank you very much!
A bit expensive for £13.72 ( price shown wâs £7,99.
Vat and postage made it more expensive, I did not realise when ordering on Instagram that they came from America!

I was a little disappointed with the earings they're not as sturdy as I expected but they're sparkly.

The delivery arrived on time and in good condition.

The ease of ordering along with the price it arrived in excellent time and condition very very pleased. Thank you for your excellent support 👏

Very easy to order, delivered exactly in time by the post office with out any problems, I am very pleased with the standard of service from you. Thank you very much, I have just got to wait for them to grow now. 😀👍

Unfortunately the butterfly backs were too small for the earrings. I complained and was offered a small compensation. Wasn't expecting that. I just wanted to say if the backs were actually put on the earrings they wouldn't have similar complaints.

Great customer service and frequent updates

Don't waste your money, these look cheap & nasty, they just look like glass, don't sparkle to as the do in the advert. Don't be sucked in by these FB ads like I was, it's nearly all rubbish when it arrives. There's a lot better things to spend £10 on.

I ordered via a link on social media and after reading reviews on here, assumed I had been scammed. I too noticed slightly more money than expected had been taken from my account.

I emailed the company and they immediately issued a refund of the overcharge, and my item arrived today in perfect condition.

I was very sceptical after reading reviews on here, and so was very pleasantly surprised

OThis company is a con

They take ages to deliver and when item arrives it is nothing like advertised

This must be the worst company I have ever dealt with! I ordered on 21st November thinking it would arrive by Christmas. After many emails back and for my parcel arrived on January 5th. It was 2 pairs of animal socks which were definitely of different material, both very poor quality and certainly not worth the money paid. These will not be suitable as gifts! I can see from other reviews that it's not worth requesting a refund! So, with all this in mind I would urge anyone not to buy from this company. I can only hope someone steps in and shuts them down in order to stop them robbing others!

Similar experience like everyone else, ordered mid november received email after email saying it's on its way then nothing. Company provided tracking numbers that either didn't exist or didn't work and constantly lied about the whereabouts of the order. When it finally arrived it looked nothing like the picture and what was advertised. The site is likely run by a dropshipper that has watched one youtube video and thought "i can do that" but has absolutely no idea what they're doing.

1) the sloth socks were a complete rip off, not knitted, just cheap stuffed nylon.
2) the order took months to arrive.
3) the price adds on customs tax or something like that which isn’t declared at point of order.
4) the only redeeming feature were the highland cow socks, half decent socks and the cows are at least knitted.
Overall…would steer well clear, looks lovely on Instagram, but the actual product is way off what they’re advertising.

Again sadly like many I saw these cosy knitted socks on sale through HEARTHWARM.COM and thought they would make a great stocking filler. I ordered two pairs - Sloth & Highland cow back on Oct 24th - ready for Christmas? After 9 weeks I contacted them to start asking questions? "We're sorry", "Be patient" "The order is on it's way" "see tracking details" -no details!. Just received them this morning 30.12.25. WHAT A JOKE! The sloth is on printed material and the highland cow looks like it was made by the sloth! I have just sent my 10th reply to them showing photo's of the website pic verses the actual product - I wish I could show them on here. DO NOT GO ANYWHERE NEAR HEARTHWARM! By the way the one star is only there so I could get to this point of reviewing!

0 stars
Do not order from this company they are a scam. I ordered some cute 3d socks in early November hoping to give them as little gifts at Xmas. By early December I started emailing to see where my delivery was. I have been fobbed off at every turn. Automated emails tracking service in chinese Tracking service not available etc etc My product has still not arrived and they will not refund my money. Total rip off and should not be allowed to advertise