Hearthwarm Reviews 144

They’ve only bleedin turned up after nearly 2 months. They just about for a size 4-5 ladies in uk. I have to say, they look fairly like the picture. When I read from someone that it looked like it had been in a wind tunnel, I had zero expectation. They’re not bad, I’m not sure it will get through many washes but who knows, I’ll just recommend they’re left cheesy.
They could be a bit thicker as it’s not like you can wear them out. I’m just happy they arrived.

Garbage. Absolute joke of a company. After waiting well over a month. My parcel arrived. Cheap nasty socks with some sort of 10p toy sewn to them. Leave we'll alone. I will ve requesting a FULL refund.

I completely agree with all reviews on here - this company are scammers. I ordered 2 pairs 4th Oct, numerous emails where they have given me no info, apparently they can't give me carrier tracking info as have no idea which carrier will be used in the UK!! Absolute rubbish - don't ever get drawn in by the lovely looking adverts - you won't get the goods or see your money again

Appalling! I am normally really careful about reading reviews first, but didn't on this occasion! It didn't start well - they took more from my bank account than the total of my order. In fairness, they corrected this when I contacted them. Nearly 2 months later, no sign of items or of the repeatedly requested refund. My last email did generate a tracking number, which showed that my parcel is apparently in transit in New York - and has been since 17th October. I have just asked (again) for a refund. I'm not hopeful. Lesson learned. Gutted as I thought the socks would make fun stocking filler gifts. Update 31st December: against all expectations my parcel arrived yesterday. The socks are hilarious, they are utterly awful! Really thin socks with a soft toy stitched on by the legs. Not at all what photo implied. The dog will probably get them to play with!

You can't put a zero! This company are scammers. Still trying to get my money back. Raised as a problem with Pay Pal but don't hold out much hope.

This is a scam. Do not use. Lost money and regardless of my ask for a refund they send you a link for tracking which has errors. It’s a scam product ordered month ago

Same problem as everyone else it would seem, just wish I'd read the reviews first! Ordered four pairs of different animal socks on 13th October, started query with them when nothing received by 18th November. I was told my order would be resent but still nothing, I have asked every day since 28th November for a refund but they just reply to say they are chasing the shipping company. Luckily I used PayPal and have opened a case with them for a refund.

Ordered 2 pairs of novelty socks for Xmas on October 10. All was slow at first but got tracking updates, but once in UK from USA apparently, they just disappeared. Numerous emails exchanged, but no real clarification on why, where etc. Been asking for a refund, but keep being told to basically hang in there! AVOID!!!

Ordered a pair of socks mid october which on the product said only 5 left (blatant lie), was given tracking info saying they were coming from usa, no tracking updates after 27/10. Emailed them mid november requesting a refund which was refused, given different tracking info now saying they were coming from china. Kept requesting a refund and kept getting told no. Opened a dispute with my bank and got money back that way. Then had another email from the tracking i was told to ignore (at 3am) saying item delivered, looked all around my property for any dumped parcels and there werent any, spoke to neighbours and there is no sign or card through any letter boxes. Avoid at all costs and if anyone has ordered with them inwould strongly recommend speaking to your bank as you have no chance of getting your money back otherwise.

Do NOT order from this company!
I placed an order on 11th October and haven’t received anything. I keep emailing them to which they reply with a tracking link that doesn’t work!
I just want my money back now, I will never use this company again.

SCAM - DO NOT ORDER FROM THIS COMPANY. I ORDERED SOCKS MONTHS AGO AND NEVER RECEIVED THE GOODS. THEY SHOULD NOT BE ALLOWED TO ADVERTISE. THEY ARE JUST TAKING EVERYONES MONEY. DO NOT BUY FROM THEM!!!

Ordered 10th October and still not received. Sent several emails being fobbed off that they will send replacement, which also never arrived, and now refusing to refund

Wish I’d read these reviews before I ordered. Socks ordered mid October and more money taken from my account than advertised. No socks delivered yet despite many emails, no tracking details, same story asking for patience, refund not possible as already shipped etc etc!!. Avoid at all costs!.

SCAM. First they try send you nothing. Then when you complain you get sent the product and it’s nothing like the quality it was advertised

Unfortunately I have had the same experience as the other reviewers. Ordered sloth socks, advertised for about £12.99, but on my card they had charged me £18 (which, when I queried it, they refunded the difference). When (eventually) they arrived the socks are awful and not like advertised. Have been back and forth with them, they won't accept a refund (or return) and say they are the same! They have offered me 5 USD refund so currently reporting them with me credit card company. AVOID AVOID AVOID!!!!!!

Products not as described, beware. Very cheaply made, not like photos at all.

Never received items and always fobbed off
I have now reported them for fraud, which I would encourage anyone to do.

Couldn't give zero stars.

What a bunch of shysters. Should not be allowed to operate as a business.

2 pairs socks ordered as a gift for my animal mad daughter 7 weeks ago and they've apparently been sat somewhere in the UK since 7 November.

Scam company, do not buy from here, never recieved not replying to get a refund.

DO NOT PURCHASE FROM THIS COMPANY - they are scammers. Purchased some of their ‘high quality’ Sloth socks. The advertised item looks great, what has arrived is honestly shocking.
Contacted customer services and have been offered a £2 refund. The socks cost me nearly £15.

PLEASE STAY WELL CLEAR OF THIS COMPANY!!!

Shame I cannot share pictures of the item received 🤦🏻‍♂️