Heating & Cooling Group Reviews 

105
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an emergency caused by a power cut and both plumber and electrician arrived promptly preventing further damage. We had excellent service, all delivered with good humour and every option explain... Toon meer

Beoordeeld met 5 van de 5 sterren

Friendly, professional and quality work. Jack came and fitted new thermostatic radiator valves, after a boiler service a few months ago. Both times, he explained everything really clearly, did quality... Toon meer

Beoordeeld met 5 van de 5 sterren

After a cold few days without hot water or heating, two visits and persistence from Dean fixed the issue with minimal fuss. Cracking bloke, and along with Sharon in the office have both been speedy to... Toon meer

Beoordeeld met 5 van de 5 sterren

We contacted Heating and Cooling Group and received a visit from their engineer on the same afternoon. We had a problem with our heating boiler which, albeit being quite old, has served us well for a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boiler leverancier
  2. ook in
  3. Airconditioning aannemer
  4. Badkamerinstallateur
  5. Elektrotechnisch ingenieur
  6. Huizenbouwer
  7. Loodgieter

Geschreven door het bedrijf

Heating & Cooling offer a range of boilers, air conditioning, plumbing, and property maintenance services to both domestic and commercial clients. We are committed to providing comfort and energy efficiency solutions. Renewables is a key area for us, and we invest heavily in researching the methods available to make your home work as efficiently as possible.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(105)

24 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I would definitely recommend this…

I would definitely recommend this company done a First class job on my boiler installation

23 april 2025
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind words and recommendation! We're thrilled to hear you were happy with your boiler installation and the service our team provided. It means a lot to us to know we delivered a first-class experience.

Beoordeeld met 5 van de 5 sterren

Excellent

The engineer was polite and friendly and worked efficiently explaining what he was doing. He also set the timer for me.

10 april 2025
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your excellent review! We're really pleased to hear that our engineer was polite, friendly and explained everything clearly. It's great to know he was able to set the timer for you too – we always aim to go that extra mile to make things as easy as possible for our customers. Thanks again for your kind words – we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Excellent service

4 april 2025
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you for leaving us a review! We’re so pleased to hear you received excellent service – it means a lot to the team.

Beoordeeld met 5 van de 5 sterren

Always a pleasure

Always a pleasure to deal with everyone at Heating and Cooling. Always professional, attentive and knowledgeable.

10 april 2025
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

We're thrilled to hear that you've consistently had positive experiences with our team. Providing professional, attentive and knowledgeable service is what we strive for every day and it's always a pleasure to work with customers like you. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

good communication from Sharon…

good communication from Sharon regarding booking in gas and electric cert for rental property.
Completed on the days booked no problem
Will use them again

9 april 2025
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you for taking the time to leave us a review! We're so pleased to hear everything went smoothly with your gas and electric certs — Sharon will be delighted to know her communication made the process easy for you. We really appreciate your trust in us and look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent 😀

Bathroom refit done to a high standard by Mick
Great communication every step of the way by Danny
Would not hesitate to use their services in the future for other projects/repairs .. thinking of kitchen refit next 😉
Many thanks guys 👍

1 april 2025
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind words! We're thrilled to hear you're happy with your new bathroom — Mick takes great pride in his work, and Danny will be glad to know his communication made the process smooth for you. We’d love to help with your kitchen refit when the time comes — just say the word! Thanks again for the lovely review and for trusting us with your home.

Beoordeeld met 5 van de 5 sterren

Excellant service all-round

This was the second time I used Heating & Cooling following recommendations via facebook after the company I had been using for many years let me down
big time.
Totally professional from start to finish. They know there
stuff and offer guidance with alternative and cost effective soluitions

6 maart 2025
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind words and for trusting Heating & Cooling with your needs! We're delighted to hear that our team provided you with professional service and helpful guidance. Customer satisfaction is our top priority and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your review!

Beoordeeld met 5 van de 5 sterren

Heating & Cooling Group recently came…

Heating & Cooling Group recently came out to a fault on my boiler. From the lady who returned my call to Jack the engineer who attended, they were both friendly, helpful and efficient. Jack was very knowledgeable about the boiler that we have and patiently answered all my questions; he arrived when he said he would and he was respectful of our property and cleaned up after himself. I would definitely recommend Heating & Cooling and wouldn’t hesitate to use their services again.

17 februari 2025
Review zonder uitnodiging
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Antwoord van Heating & Cooling Group

Thank you for your brilliant 5-star review! We’re so pleased to hear you had a great experience with our team. From your initial call to Jack’s visit, we always aim to provide friendly, efficient, and professional service. It’s fantastic to know Jack was punctual, knowledgeable and left everything clean and tidy. Your recommendation means a lot to us and we truly appreciate your support. If you ever need us again, we’ll be more than happy to help!

Beoordeeld met 5 van de 5 sterren

Very Professional Company

I have recently used Heating & Cooling Group to repair a number of issues with my aging boiler. Jack visited our property to diagnose the problems and was very professional from the outset. Once given the approval to proceed Jack carried out the work to a very high standard. On time, very tidy and extremely thorough. I would happily recommend Jack and shall use these guys to resolve any future issues or help with any further requirements.

30 januari 2025
Review zonder uitnodiging
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Antwoord van Heating & Cooling Group

Thank you for your kind words! We’re delighted to hear that Jack provided professional and thorough service while repairing your boiler. Ensuring a high standard of work and customer satisfaction is our top priority. We truly appreciate your recommendation and look forward to assisting you with any future heating and cooling needs!

Beoordeeld met 5 van de 5 sterren

Jack and Danny were brilliant from the…

Jack and Danny were brilliant from the outset. Jack came to quote and was very realistic about the work we needed doing, but nothing was too much trouble. We had various bits of work done by Heating and Cooling after a nightmare job from a previous unrelated plumber, and Jack and Danny went above and beyond to rectify the issues and get everything up to a brilliant standard. Aside from always being on time and courteous, Jack and Danny also left every area extremely tidy. Quotes were sent through when they said they would be, we never needed to chase anything and we were kept up to date always. We will absolutely be using Heating & Cooling group again. Thank you so much!

8 januari 2025
Review zonder uitnodiging
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Antwoord van Heating & Cooling Group

Thank you so much for your wonderful feedback! We're thrilled to hear that Jack and Danny were able to exceed your expectations and bring everything up to a high standard. Customer satisfaction is at the heart of what we do, and it’s great to know you felt well-informed and looked after throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

First class service in every way

First class service in every way.

Many thanks.

10 januari 2025
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind words! We're delighted to hear that you had a first-class experience. We truly appreciate your support and look forward to serving you again! 😊

Beoordeeld met 5 van de 5 sterren

Prompt and efficient service from beginning to end!

Prompt and efficient service from beginning to end! Sharon as the first contact is friendly and always happy to help whatever the problem. Speedy booking of my boiler service last week, and engineer, Jack, arrived on time and carried out the work to a very high standard. I have also had cause to contact them in the case of emergencies in the past and cannot fault the service I received.

21 januari 2025
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Antwoord van Heating & Cooling Group

Thank you for your wonderful review! We're delighted to hear that you had a smooth experience from start to finish. Sharon and Jack will be thrilled to know their efforts made a positive impact. It's great to know we've been able to assist you both for routine servicing and in emergencies. We truly appreciate your trust in us and look forward to helping you again whenever needed.

Beoordeeld met 5 van de 5 sterren

Boiler Service…

An engineer named Jack from heating and cooling serviced my boiler recently. He was really efficient tidy polite and friendly - highly recommended

23 oktober 2024
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you for your wonderful feedback! We're so pleased to hear that Jack provided efficient, tidy, and friendly service. We'll be sure to pass along your kind words to him. Your recommendation means a lot to us and we look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

I've been working with the company for…

I've been working with the company for many years and always found them helpful and efficient. they come on time and get the job done first time...Dean has handled our work the last few visits and we very much appreciate him and win fact asked for him when booking the service.

14 januari 2025
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind words and for being a valued customer over the years! We're delighted to hear that you've consistently found our team helpful and efficient. It's great to know that Dean has provided such excellent service—we'll be sure to pass along your appreciation. We truly appreciate your trust in us and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

A really good experience

A really good experience, done the job in less time and money that other companies quote me. Very satisfied. Thank you

28 november 2024
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that we could deliver a quality service while saving you both time and money. Your satisfaction is our top priority, and it’s great to know we’ve met your expectations. Please do not hesitate to get in touch if you require our services again. Thank you once again for choosing us!

Beoordeeld met 4 van de 5 sterren

Quick response

Quick response

9 december 2024
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you for your positive feedback! We're glad to hear that you were satisfied with our quick response. If there's anything else we can do to improve your experience, please don't hesitate to let us know!

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish. New boiler was installed. Professional, polite and conscientious workers who took the time to fully explain everything. Highly recommend

7 november 2024
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your kind review! We're thrilled to hear you had a great experience with our team and that you're happy with your new boiler installation. Our goal is always to provide professional, polite and thorough service, so it's wonderful to know we met your expectations. Your recommendation means a lot to us and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

I would recommend the Heating & Cooling…

I would recommend the Heating & Cooling Group without any hesitation. From the first point of contact by telephone they were polite, friendly and very efficient. Our boiler needed replacing we were given very good advice and the work was carried out very professionally and on time. Outstanding.

6 november 2024
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for your glowing review! We’re thrilled to hear that you found our team polite, friendly and efficient from the very first contact. Providing good advice and ensuring professional, timely work are core values for us and we’re delighted that your boiler replacement experience met your expectations. Your recommendation means the world to us, and we’re grateful for your trust in the Heating & Cooling Group. If you need anything in the future, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Thank you for going the extra mile …,

Brian visited us for our annual service via Jack. He also rectified the low pressure and when doing so we noticed a leak from an upstairs radiator. He managed to locate the leak by lifting the carpet and floorboard to discover mice had eaten through one of the connectors. The pressure increase had caused water to run down the wall. He changed the connector and left everything in very good order. Excellent service thank you!

21 november 2024
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group


Thank you so much for sharing your detailed feedback! We're thrilled to hear that Brian provided excellent service during your annual check and resolved the issues so effectively. It's great to know he went the extra mile to locate and repair the leak caused by the damaged connector and ensured everything was left in great condition. Your kind words are truly appreciated and we'll be sure to pass them along to Brian and the team. Thank you for trusting us and we look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Very helpful advice

Jack was very helpful when our boiler began to leak. Identified the problem and suggested most cost effective way to proceed He put a lot of personal time into it which is appreciated

20 november 2024
Review zonder uitnodiging
Logo Heating & Cooling Group

Antwoord van Heating & Cooling Group

Thank you so much for sharing your experience! We're thrilled to hear that Jack was able to assist you promptly and effectively with your boiler issue. It's great to know he went the extra mile to identify the problem and provide a cost-effective solution. Your kind words about his dedication and personal effort mean a lot to us. Please don't hesitate to reach out if you need any assistance in the future—we're always here to help!

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