Heavencanwait Reviews 

Ordered a mystery box in a size small, got it today and came in a size large. Was really looking forward to it but I’m NOT IMPRESSED

I really like the brand especially the track jeans series and i was lucky enough to win the mystery box giveaway on instagram, and I was a bit skeptical at first but they actually responded and are shipping the product. Great brand.

I bought HCW camo track jeans, I was shocked by the quality of the "jeans", espeically for the price, was horrendus. The stiching was half baked and the pocket was at an angle. I attempted to return the product and followed instructions however I am still wating any further news for over a month. However communications was okay customer services did provide instructions.

Jeans do fit perfectly and true to size however a bit of loose stitching and the jeans had grey instead of white lines ,did look a bit dirty .I have contacted support twice about this because I do value this brand so hopefully it can be sorted out

I got these a while ago but I forgot to write a review.
The fit is amazing, great quality denim, wear these all the time, came on time.
It's on the pricey side but getting these on sale is great. I recommend

ordered a pair of jeans on thursday evening they came on saturday morning ! good quality however one or two loose threads other than that they are very nice

DONT PURCHASE FROM HERE!!

Terrible Customer Service, Situation handled very unfairly.

My parcel was left outside my door, I live in a dodgy estate, someone stole it and I never received my goods that I paid for, upon speaking to Heaven can wait customer service team they told me actually because the parcel was left outside my door it counts as a successful delivery, they are breaking the consumer acts and lied repeatedly in emails when i was trying to clarify what was happening.

I ordered from this store over a month ago, and the experience has been nothing short of frustrating. My item arrived a full month later than expected, and I received absolutely no communication from the store regarding the delay until I reached out myself. Even though they failed to fulfill the delivery within the expected time, I was still charged the full delivery fee, which is completely unacceptable.

To make matters worse, I had another item in the same order that I had to return. Instead of refunding the money to my bank account as expected, they only offered a gift voucher, which is not what I wanted and feels like a way to force customers to continue shopping with them despite the poor service.

I would strongly caution anyone considering buying from this store. The lack of communication, delayed shipping, and inflexible refund policy made this a frustrating and disappointing experience. Be prepared for long waits and poor service.

I've ordered from HCW so many times before and this has really put me off.

I'm a size 34 waist, I ordered an XL (which is the size they sent) pair of shorts, and they are that small I can't even wear them

Not only is the waist no larger then a size 30, the length is well above the knees

For the price they charge, I would avoid purchasing

I ordered on 1/9/2024 and never got anything. They don’t respond to dm’s nor emails, and remove Instagram comments when people are genuinely asking about their missing orders. I’ve spoken to multiple people that ordered at the same time as myself and they also have the same problems. They’re promoting a car giveaway and teasing a new collection while people haven’t got any information about their order. They simply don’t give a crap, and i’d strongly advise not to order from them EVER, no matter how hard the clothing looks on their socials. This is just an example of a brand that revolves around quick cash grabs. now I’m gonna have to open a paypal case to get my money back because they just refuse to reply simply because THEY DON’T CARE. If you don’t want a headache, don’t order.

my son ordered and paid for 2 shirts. the shirts were delivered to the wrong house number and returned to the sender. Heaven Clothing simply says 'we can't help you any further'. that's nice and easy! My son now has no shirts and has lost his money. pure theft!

I ordered a shirt, a pair of shorts and a pair of pants about a month ago. They were meant to be used in the summer but it is now autumn and i havent received my package yet. I have payed VAT for almost the same amoumt of money as the clothing cost. The clothing i bought was a part of a so called “warehouse sale” which initiates that they sell what they have in theyre warehouse. Two weeks after ordering i sent them an email about me not getting my stuff and they answer that they dont have it in theyre warehouse. Then what is the point of a warehouse sale.

all good, cool clothes. very late delivery

Expensive ass fees not worth had to pay 36 euro
But clothes rocked except for the pockets in the pants they’re too small

The clothes were fine but the pocket from the pants are a little thight at the beginning. There are not mentioned fees . I needed to pay 77 euro extra and waited for my package a month .

It got worse this is one of the worst brands i ever ordered from in my entire life the order took nearly 2 months to ship to me and now i need to pay 60 euro to get because it wasn't cleared customs i wish i could get my money back

After order confirmation that was no other communication. After 2 weeks I contacted customer service with a view to making a charge back on my credit card. Had a quick response stating that the product was out of stock and should be available in the next 2 weeks. A refund was also offered. I waited another 3 weeks and received notification that the product was en route. I was disappointed to then receive a message from the postal service that custom taxes needed to be paid which was another EUR20. Having said all that my son is very pleased with the product and has had a lot of compliments on it.

my fav brand of all time. love the pieces, the quality, just everything. the only thing is get upset about is the prices i get from the customs (i live in germany) but thats just my country i think.

HCW really great brand with unique designs and fast shipping, would highly recommend checking them out one thing though that bothers me is that the clothes come with loose threads but other than that 10/10.

The material and fit are unmatched. They are exceptionally comfortable and the track design is amazing. This is my favourite pair of denim by far