I have ordered 6 months ago for 500$ of clothes. I have never received anything from them, no text no email. After month of trying to contact them, they finally sent me an email telling me that my ord... Toon meer
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Lees wat reviewers zeggen
Awful, no way of contacting them due to not being responsive through socials or email. Payed for next day shipping extra £5 and received the parcel 3 weeeka after that with tho update on way or how th... Toon meer
Item ordered early July, first week and item delivered mid August despite 3day delivery paid for. Zero response from customer service and zero apologies or assurance order was being fulfilled. Remarka... Toon meer
Items missing and then was just ignored by customer service and their insta page. Please boycott this brand so that they’ll actually try and improve! Even messaged someone that is helping ru... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK Clothing brand
Contactgegevens
Verenigd Koninkrijk
- help@heavencanwait.store
- heavencanwait.store
1,8
Slecht
146 reviews
Geen recente geschiedenis van het vragen naar reviews
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fav brand fs
always so happy with the clothes i order genuinely cannot get enough, quality, sizing and delivery always on top. love this brand fr
13 juni 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
We're grateful for your support and feedback. Thank you for taking the time to share your experience. -Team HCW
Top notch gear
Top notch gear, Proppa quality for the price you pay. Good customer service with quick delivery 🌟🌟🌟🌟🌟
15 september 2023
Review zonder uitnodiging
Antwoord van Heavencanwait
We appreciate your feedback and are thrilled to hear about your positive experience. Thank you for your support! - Team HCW
Good customer service
Good customer service, they respond very quickly!
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for your positive review. We love hearing our customer service team are responding to your queries quickly!- Team HCW
really good
bought a pair pf shorts came fast and are extremely comfortable would recommend
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for the 5 Stars! We're delighted to hear about your positive experience.- Team HCW
Great company overall
Great company overall, good shipping and amazing quality. also their customer service is good
5 juni 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Your feedback is invaluable to us. Thank you for taking the time to share your positive review- Team HCW
no issues, good brand
Shipping was quick, had no issues, stuff is legit, quality mad good, you gotta pay customs if outside the uk, they can't control that tbh tho so all good.
27 november 2023
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for your kind words! We're glad you had a positive experience with us. We appreciate you understanding the custom charges! - Team HCW
Good looking jeans
Good looking jeans, they fit well and are very comfortable. Favorite pair of pants I own!
30 juni 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
So happy to hear you were able to find your favourite pair of pants through us! - Team HCW
Great quality and designs
Great quality and designs - arrived quickly after shipping.
4/5 due to a sizeable delay on one order but they did eventually communicate this and ship it out 2 weeks later 🤝🏻
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for your positive review! We apologise that you did experience a delay but we are happy to know that our customer service team were able to resolve this for you! - Team HCW
Elite Jeans
Great purchase, loved the jeans, looking forward to getting more!
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
We're incredibly grateful for your 5-star review! - Team HCW
Amazing brand
I love everything about HCW. The quality of clothing is always immaculate. The style never fails to look amazing and at such a great price. They always know what clothes to bless the community with and support this with fast delivery times and customer service.
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
We're grateful for your support and feedback. Thank you for taking the time to share your experience. - Team HCW
Antwoord van Heavencanwait
We appreciate your feedback and are thrilled to hear about your positive experience. Thank you for your support! - Team HCW
Quick delivery .
2 mei 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. - Team HCW
Antwoord van Heavencanwait
We're pleased to have provided a positive experience for you. Thank you for your feedback! - Team HCW
Worth it
Bought multiple items from here including the track jeans. Probably one of the best jeans out there rn.
14 juni 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for your positive review. - Team HCW
fire brand
fire brand, amazing quality clothes and really detailed too. Will always buy again when they have a new drop.
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for your support and for sharing your positive feedback.- Team HCW
Shipping is ok
Shipping is ok
the jeans themselvrs are rly nice lookin
quality is k
31 mei 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
We're grateful for your review and glad to have left a positive impression. Thank you! - Team HCW
Bought online and at the pop up shop
Bought online and at the pop up shop. Unreal prices for the quality and the near next day shopping is class!
29 juni 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Thank you for the 5 Stars! We're delighted to hear about your positive experience.-Team HCW
Track Jeans
The details on the pants are amazing and to America the shipping was very timely ( about 12 days ) Everything met my expectations and lowkey i’ll probably be a returning customer.
25 mei 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Your feedback is invaluable to us. Thank you for taking the time to share your positive review. We are glad to know you will be returning.- Team HCW
What a coincidence once heaven can wait…
What a coincidence once heaven can wait replied to the complaints on trust pilot. The general score went from 2.5 to 3.6. Thats crazy. I forgot besides the late order they claim thag tax is included which is most definitely not the case!
3 juli 2024
Review zonder uitnodiging
Antwoord van Heavencanwait
Hi Charlie, we do apologise that you have not had a positive experience with us.
It doesn't state on our website that tax is included, if you do have any further questions then please don't hesitate to contact our customer service team on HELP@HEAVENCANWAIT.STORE. - Team HCW
fire brand
Really great quality and some dope item selections. I got one of their sweaters and it was very comfortable. Def recommend!!
24 november 2023
Review zonder uitnodiging
Antwoord van Heavencanwait
We appreciate your positive review and are thrilled to have met your expectations. -Team HCW
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