Hello.ie Life Insurance Reviews 

Worst broker I’ve ever dealt with.
I signed the mortgage protection documents two weeks ago and I’m still waiting for my insurance documents, which I need to provide to the bank for drawdown.
I’ve called customer service five times, and each time they extend the timeline while I’m on the call. The last agent told me she had my policy document and would send it within 30 minutes — it’s now been over two hours and I’m still waiting.
My policy start date was two days ago, and I still haven’t received any documentation.
I strongly recommend not wasting your time going through Hello.ie.

Very easy to talk to and discuss life insurance with Kenny McInerney. Never felt rushed over the phone calls, and the info emailed to me after the phone call was very helpful.

I cannot recommend Patrick Gallagher highly enough for his outstanding support in securing my mortgage protection. From start to finish, the entire process was handled with exceptional professionalism and care.

Patrick’s patience was truly remarkable — he took the time to explain every detail clearly, answered all my questions (no matter how small), and ensured I fully understood my options before making any decisions. His communication was always prompt, transparent, and reassuring, which made what can often be a stressful process feel smooth and straightforward.

What stood out most was his quick response time and efficiency. Every query was handled swiftly, documents were processed without delay, and he consistently kept me updated at every stage. The ease of doing business with him was second to none — everything felt organised, seamless, and completely under control.

If you are looking for someone reliable, knowledgeable, and genuinely committed to helping you secure the right mortgage protection, Patrick is the person to go to. An absolute pleasure to work with!

From the first query to receiving the policy schedule the process was very easy and made super fast thanks to our broker Mags. Nothing was too much trouble even when I'd made a mistake. I'd thoroughly recommend using Hello Life and I will be using them again in the future.
Matt S

5Star! Insurance made simple. We couldn't be happier with the guidance Kenny McInerney gave us. He understood what we needed on our cover and tailored to meet that AND at great rates too! I will be back for renewal next year.

I have been dealing with Hello.ie for a few years and their customer service is excellent. Patrick has thoroughly looked after us and is always so friendly, professional and helpful. I would highly recommend their services.

Dan Mason helped me through this process. I had been dealing with a number of advisors before going to Hello. I was contacted within hours of the online application and was brought through options over the phone. Necessary follow ups were brief and to the point and flexable to my availibility. It was not pushy and all info was honestly delivered. cannot recomment these guys enough

I dealt with Kenny today regarding mortgage protection. He was excellent to work with and made the entire process very straightforward and stress free for me.

Kenny McInerney was excellent throughout the process. Very responsive, helpful and on top of things. Would highly recommend him.

Incredible service from Dan every time we had a query.
We had a great experience with Hello.ie through Dan. He got us the life cover and was very responsive at all stages. Thanks again, Dan!

Hi, is this company still in business? It was all smooth and straight forward when I signed up with them in August 2023 to get a life insurance but when I emailed them again in August 2024, I got an automated message to say that the staff member that I was dealing with is no longer working with Hello.ie Insurance and that I have to email the suggested staff members. I did email the suggested staff members but received no response, so I sent the same email to the address advertised on their website in September 2024 and still waiting for a reply. I am only available via emails as I am working during the day and won't be able to take any phonecalls. I am beginning to wonder now whether it's worth going with an insurance company like Hello.ie that does not communicate well.

I can't recommend hello.ie enough. Kenny was my advisor and I can't recommend this man enough, he really deserves a promotion, he explained everything so easily and clearly, thanks very much for all your help

Helped us choose an appropriate policy with ease.

Patrick was very helpful and his knowledge and expertise made the process very easy.

Patrick in Hello.ie was excellent. The process was short & simple which was a breath of fresh air. The quote was 1/4 of the price I'd been quoted elsewhere. Overall a very satisfied customer. Thank you!!

always on hand to help you out with anything you didn't quite understand no call centers one to one personal information or advice from Kenny McInerney highly recommend especially as this type of stuff can be stressful enough

We dealt with Dan Mason and he could not have been any more helpful or efficient. Really excellent service

My agent has been Kenny McInerney. Interaction has been smooth, he was great from start to finish. Great communication, eager to advance the process with prompt replies to my queries. Overall I can recommend Hello.ie. Thanks a mill.

Dan made the entire process of purchasing Life Insurance seamless and easy! No question was left unanswered nor missed! Really happy with the service from Dan & Hello.ie would strongly recommend!