Hello Alpha Reviews 8.295

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hello Alpha prescribed my asthma inhalers and even resent the prescription because the insurance needed it written as a three-month supply rather than as a one-month supply. They answered all my mess... Toon meer

Beoordeeld met 5 van de 5 sterren

Hello Alpha is thorough, quick, and they work seamlessly with my own pharmacy, including getting prior authorizations done quickly every time my insurance requires a new one. I’ve been very pleased w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Absolutely untrustworthy, you are better off working with your PCP to acquire the help you need. If you sign up for their service at $64.00 there is no guaranteed you will receive the care or medicati... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vrouwenkliniek
  2. Arts
  3. Geestelijke gezondheidszorg

Geschreven door het bedrijf

Your doctor’s office is now online. From visits to prescriptions, get treated from home.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

HIGHLY RECOMMEND HELLO ALPHA FOR SCRIPTS!!!!

Hello Alpha prescribed my asthma inhalers and even resent the prescription because the insurance needed it written as a three-month supply rather than as a one-month supply. They answered all my messages / correspondence on the site in less than 24 hours - VERY FAST! The site was easy-to-use, and the process of obtaining meds was fast and convenient. Customer service has been EXCELLENT!!!

20 mei 2026
Beoordeeld met 5 van de 5 sterren

Hello Alpha has been a wonderful…

Hello Alpha has been a wonderful telehealth company. They have been with me through my weightloss journey. They are always there to answer questions. The cost per month is very reasonable. I am glad they are here for me.

30 april 2026
Beoordeeld met 3 van de 5 sterren

Overall been great

Overall been great. I understand the face to face call and no problem but because I was not told in advance I will be out of the medicine before they could schedule my visit. That is not right for the patient.

27 april 2026
Beoordeeld met 5 van de 5 sterren

Alpha Health made A Truly Game‑Changing Experience…

Alpha Health made everything effortless. Fast communication, clear guidance, and an approval process that moved quicker than any I’ve experienced. Their support genuinely changed my life.

25 april 2026
Logo Hello Alpha

Antwoord van Hello Alpha

Hey Nicole,
We are incredibly moved by your review! Hearing that Hello Alpha has genuinely changed your life is the absolute highest honor our team could receive. We know that navigating the medical approval process can often feel overwhelming, which is why we are dedicated to making our communication fast and our guidance as clear as possible. Thank you so much for trusting us with your care and for sharing your journey!

Beoordeeld met 5 van de 5 sterren

Hello Alpha is thorough and quick to respond

Hello Alpha is thorough, quick, and they work seamlessly with my own pharmacy, including getting prior authorizations done quickly every time my insurance requires a new one. I’ve been very pleased with experience and would gladly recommend them.
I’ve been working with them monthly for over 2 years now and have no complaints.

20 april 2026
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Antwoord van Hello Alpha

Hi Becky,
Wow, two years! Thank you so much for being a loyal member of the Hello Alpha community. Hearing that you've had a seamless experience with us month after month is the ultimate compliment.

We know that dealing with insurance and prior authorizations can often be one of the most stressful parts of healthcare. Our team works incredibly hard to handle those PAs swiftly and coordinate directly with your local pharmacy so you never face gaps in your care. Thank you for your continued trust and for gladly recommending us! We look forward to supporting your health for many more years to come!

Beoordeeld met 5 van de 5 sterren

I love hello Alpha because I have…

I love hello Alpha because I have consistently had providers who take women’s medical concerns, seriously. I have too often been dismissed by in person primary care providers who don’t know very much about women’s health, and are dismissive of my complaints. I actually had my previous primary care Doctor suggest that I take raspberry ketones so I can lose a little bit of weight, because I was about 6 pounds overweight at one of my appointments. Raspberry ketones are snake oil promoted by Dr. Oz, and there is actually no peer-reviewed scientific research that they even helps control weight. Not that I even asked for any weight related issues in the first place when I went in to see him! I am absolutely never going back to that provider again, I have found doctors through Hello Alpha who I can trust to take my concern seriously and not focus on irrelevant issues. I am able to get my basic medical needs yet met, and I’m also now getting medication and skin care formulated to help treat my acne. It’s so convenient, and I didn’t even have to go to a dermatologist. I highly recommend.

20 april 2026
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Antwoord van Hello Alpha

Hi Shannon,
Thank you so much for taking the time to share your story! We are incredibly proud to hear that you’ve found a safe, trusting, and respectful space with our providers.

Your experience highlights exactly why Hello Alpha exists. Too often, women’s health concerns are minimized or met with unscientific advice. We believe that every patient deserves evidence-based, peer-reviewed medical care—not 'snake oil' or unsolicited judgments. Whether we are managing primary care needs or tailoring specialized dermatology solutions for your acne, our goal is to always listen to you and focus on what truly matters to your health.

We are thrilled to be your partner in care, and we're so glad we can provide a convenient, comprehensive experience that fits your life. Thank you for being a part of the Alpha community!

Beoordeeld met 5 van de 5 sterren

Excellent response time and great…

Excellent response time and great communication! Always feel my provider is invested in my care.

8 april 2026
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Antwoord van Hello Alpha

Hi Linda,
Thank you so much for this wonderful feedback! We are thrilled to hear that you feel supported and that your provider is truly invested in your care. At Hello Alpha, we believe that great communication is the foundation of a successful health journey. We’re proud to be on your team!

Beoordeeld met 5 van de 5 sterren

Very helpful a prompt response to any…

Very helpful a prompt response to any questions I have had.

7 april 2026
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Antwoord van Hello Alpha

Hi,
Thank you for the 5-star review! We know that when you have questions about your health, you want answers quickly. Our team makes it a priority to be as responsive as possible so you never feel alone in your care. We’re so glad you’re finding the support you need!

Beoordeeld met 5 van de 5 sterren

I’m in my 2nd month with Hello Alpha

I’m in my 2nd month with Hello Alpha. My medical provider has been kind and helpful with my weight loss journey.

7 april 2026
Logo Hello Alpha

Antwoord van Hello Alpha

Hi Amanda,
Congratulations on starting your second month with us! We are so happy to hear that your provider has been a helpful and kind partner in your weight loss journey. At Hello Alpha, we believe that personalized support makes all the difference in reaching your goals. We’re excited to see your continued progress—keep up the great work!

Beoordeeld met 5 van de 5 sterren

The team is very responsive and…

The team is very responsive and provides good care. I can count on them to get my prescriptions ready.

1 april 2026
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Antwoord van Hello Alpha

Hi,
Thank you so much for the 5-star review! We are thrilled to hear that you find our team responsive and dependable. We know that consistency is key when it comes to your prescriptions and overall care, and our team works hard to ensure everything is ready exactly when you need it. Thank you for trusting us with your health!

Beoordeeld met 5 van de 5 sterren

Hello Alpha gives a modern and…

Hello Alpha gives a modern and approachable feel right from the start. The products are thoughtfully designed, and the service was smooth and efficient. It’s a brand that makes everyday use feel effortless and reliable.

12 december 2025
Review zonder uitnodiging
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Antwoord van Hello Alpha

Hi Patrick,
Thank you for such a thoughtful review! We are so glad you’ve noticed the care we put into making our platform feel modern and approachable. We believe that healthcare should be high-quality and reliable without feeling clinical or complicated. It's wonderful to hear that our design and service have made your experience feel effortless. We’re excited to keep supporting your health journey!

Beoordeeld met 5 van de 5 sterren

Was easy and carefree...and meds were…

Was easy and carefree...and meds were delivered as stated, to my local pharmacy.

15 maart 2026
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Antwoord van Hello Alpha

Hi Larry,
Thank you for the wonderful feedback! We’re so happy to hear that your experience was easy and stress-free. Our goal is to make managing your health as seamless as possible, from the initial consultation to the moment you pick up your medication. We appreciate you choosing Hello Alpha!

Beoordeeld met 5 van de 5 sterren

Caring and helpful.

Very easy to work with and I love the thorough health questions that were asked.

9 maart 2026
Logo Hello Alpha

Antwoord van Hello Alpha

Hi Sherry,
Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience. Our providers take pride in being thorough because we believe that a deep understanding of your health history is the key to providing the safest and most effective care. We’re so glad you’re part of the Alpha community!

Beoordeeld met 3 van de 5 sterren

I currently can't get my meds refilled…

I currently can't get my meds refilled because there is no refill available at my pharmacy. I am so confused on what to do or how to fix this so I can get my meds. My pharmacy was no help as well. They were very annoyed with me and couldn't tell me what to do.

12 februari 2026
Logo Hello Alpha

Antwoord van Hello Alpha

Hi,
Hello, we are so sorry to hear about the frustration you’ve experienced at the pharmacy. We know how important it is to have a seamless experience when picking up your medication.

While pharmacies can sometimes have communication gaps regarding refills, we are here to fix this for you! To resolve this immediately, please log into your Hello Alpha portal and send a secure message to your Care Team. Our providers can verify your treatment plan and resend the prescription to your pharmacy right away.

We apologize that the pharmacy was not more helpful, but we are committed to getting this sorted out for you today. We look forward to hearing from you in the portal!

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