Letio Reviews 

Easy to deal with and responsive team.

Mark and the team are great to deal with. A refreshing change from the 'salesy', pushy approach of most high street chains. As first time landlords it's been a really positive, smooth, personable experience!

Efficient, helpful and good value ... and no estate agent BS

I recently moved the management of my property to Letio…. there were problems with the previous agent. Without exception the Letio team have been extremely approachable, efficient, reliable and personable. Making this move was a big decision for me but I am absolutely delighted with the service I have received from Letio who have sorted all the issues, supporting me every inch of the way.
A huge thank you to Mark and the team - you are all amazing!

As a first-time landlord, I was quite apprehensive about the process of renting out my property. However, my experience with Letio was nothing short of exceptional. From the very beginning I got call from one of the directors of the business and Mark provided me with all the guidance and support I needed to navigate the process with confidence. He was always available to answer my questions, ensuring that communication was clear and consistent throughout. Most importantly, he assisted me in securing a reliable tenant at the advertised price, which was a significant relief.

As a nice bonus they have an app that allows you to track all of the finances including payments from the tenant and any of the expenses (including invoices) incurred throughout the tenancy.

I am thoroughly impressed with the professionalism and expertise of Letio and would highly recommend their services to any landlord seeking an stress-free rental experience.

Great experience! I really loved Letio's approach in helping both the landlords and the tenants to have a better experience in the process. The entire team was super reactive and hard-working, and I felt taken very seriously which as a student is not always the case. I can definitely recommend Letio!

I cannot recommend Letio more highly. My initial call was responded to immediately and being able to speak to someone at the outset was a good start. I had sound advice from a member of staff who is clearly very knowledgable, also open and sincere, trust was established on first encounter and I would not hesitate to call upon Letio again.

We had a very good experience renting a house with Letio; due to refurbishing in our existing house we had to find a suitable short term rent while the works were being carried out. The team were fantastic, helpful and friendly. The entire process, mostly online, works great and avoids lengthy exchanges of emails and paper. We wouldn't hesitate to work with Letio in the future if we ever need to rent or let a property.

My wife and I used Letio to let our property in London recently. We’ve been using another estate agent to let our property over the last 9 years and decided to leave this review based on our recent experience dealing with Letio. Firstly, we wanted some work done on the property (i.e. painting, damages fixed etc.), which Letio organised and managed. They appear to work with a fantastic team of contractors who did an amazing job and even helped with disposing of old furniture and fittings we no longer needed. We didn’t have to worry about anything as Letio took care of everything. It was such a relief! In addition to being so efficient, everybody we dealt with at Letio was so professional. It was such a pleasant and refreshing experience. Thank you Letio!

i have found letio fantastic. A breath of fresh air in the UK property market. They really support and go that extra mile to provide service to you and support and not just a post box like others. They have guided me through everything and always reach out to me even if its a small item when needed. I have great trust and have had a really great result from using Letio.

As an immigrant family from Asia, I have to admit that I was not impressed by my experience with Property Agents (mostly large franchises) in UK comparatively during our first few yrs here. Letio changed my perception for the better with their team’s professionalism, pragmatism and responsiveness from viewing to closing to maintenance support. Kudos to Mark, Lea & team. Highly recommended.

I have recently used Letio to let my apartment. From my first meeting I was impressed with their engagement, straightforward approach and advice.

1. Responsiveness. They were very quick to action my request.

2. Personal touch. They provided me with good guidance on the steps I needed to take.

3. Time to let. My apartment was successfully let in a short period of time (days).

Overall I would recommend Letio for their efficiency, care and transparency.

Many thanks

Andrew.

Great experience with Letio who’ve made the process of being a first time landlord as stress free as poss - happily answering all my questions and queries. Am renting out my home while abroad for at least a year and have been really impressed how easy it’s been to communicate with the team, even with an 11hr time difference.

I highly recommend Letio. They have helped us with all problems we had in our flat, water leaking, broken window glass…
Throughout Letio we have found a flat which covers all our needs.

Super impressed with Letio. Lack of time and a previous nightmare OpenRent tenant made me want to try the agency route, but with a more personal touch and without the extortionate fees. Letio fit the bill perfectly. Great marketing and a fantastic vetting process meant they found the perfect tenants in just two and half weeks. The Letio team made the whole process incredibly easy, can't thank them enough.

Came across Letio while trying to work out how to let my property and only ever having poor experiences with high street agents. I found them to be refreshingly honest and up front and knowledgable. In the end we decided to go different route (ie not using an agent at all) but they really helped us to understand the market and have advice even though we didn't use them. If we went with any agent, it would be them.

Thanks so much for bringing a bit of humanity and honest back into this market!

I hadn’t heard of Letio until I saw one of their cars parked nearby but having had many years of paying traditional agents for little effort I decided to give Letio a go. The fees were very reasonable and some of the things you have to pay additional agents extra for were included. I was a little sceptical but Mark & Lea were great, answered any questions quickly (outside of office hours when needed) and kept me informed of progress when they found a new tenant, which happened very quickly. They’ve also been flexible in taking the fee in monthly instalments rather than all up front.
Overall it felt they are genuinely trying to make the letting experience more positive for landlords. My tenant also mentioned a very positive experience with Letio.

It was so good to deal with people who were actually interested in letting because this is their business - as opposed to the high-street estate agents I've dealt with for decades. Such a huge relief. I now feel I'm in reliable hands.

Mark and their team were very helpful in reviewing our flat, appraising, and marketing. Letio management fees are competitive. Mark kept us informed about letting and follow up. I would recommend Letio who looking forward to letting their property.

I have had great experience with Letio from renting to their support while the rental agreement was on. They have really hands on approach and reply back really fast. They even have 24/7 emergency lines setup which saved me a lot of trouble during the christmas period. All in all a great experience