HelloReport Reviews 

91
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cloud computingservice

Geschreven door het bedrijf

Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(91)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent and easy to use platform

Excellent and easy to use platform, great customer service and prompt responses on live chat.

24 juni 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Martin,

Thanks so much for your positive review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Beoordeeld met 5 van de 5 sterren

Great support team

The support team at Hello Report have been amazing in particular Osman. He helped me recover data that accidently deleted. Response times were great, he came back to me at the times promised and resolved the issue. Great work, thank you.

19 juni 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi,

Thanks so much for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Beoordeeld met 5 van de 5 sterren

Helpful & Prompt

Usman was really helpful and promptly helped with my enquiry. Always helpful when ever we need him.

1 mei 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Becky,

Thanks so much for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport

Beoordeeld met 5 van de 5 sterren

Very Fast Service & Response time

We have used Hello Report for the last couple of years since moving from a previous Inventory company and I have to say there response time to any requirement we have had has been nigh on instantaneous. Shout out to Usman who always goes above and beyond to resolve issue's fast.

16 april 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Marcus,

Thank you for taking the time to leave us such a great review!

We are glad you're enjoying HelloReport so far and will be sure to pass this message onto our lovely Usman!

HelloReport

Beoordeeld met 5 van de 5 sterren

we have worked with Hello report for…

we have worked with Hello report for the last two months. I have no bad comments to make regarding their services or the platform. if we have had any concerns or require assistance they are on it from the start.

27 maart 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you for your fab review!

We are so glad that you are enjoying HelloReport so far :-)

Beoordeeld met 1 van de 5 sterren

Doesn't work

Awful system. I've used this when moving into two properties, and both times it hasn't let me submit any disputes to the property.

I submit all the photos of my disputes and get to the final page, and it just says 'submitting' for hours. Tried this multiple times and got the same issue.

Obviously just a scam so you can't dispute anything and get stung at the end of your tenancy when you try and get your deposit back.

Poor customer service as well. He tried to tell me that it was my 'wifi speeds' when I have over 450Mbps upload speeds.

7 maart 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Frankie,

We’re sorry to hear about your experience and understand how frustrating this must have been. We take your feedback seriously, and we’re working on improving our system to prevent issues like this in the future.

Regarding our customer service, we apologise that our response didn’t meet your expectations. Please reach out to us at hi@helloreport.co.uk, and we'd be happy to investigate further and assist you.

Thank you for bringing this to our attention.

HelloReport

Beoordeeld met 5 van de 5 sterren

Usman from Hello Report team has been…

Usman from Hello Report team has been very helpful and fast resolving the issue for me. it saved me hours of work i would have done otherwise. Very polite and nice, thanks so much!

25 februari 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you for your lovely review, Ilona!

I will be sure to pass this onto Usman for you, he is a star.

HelloReport

Beoordeeld met 5 van de 5 sterren

Great

Great, super fast and comprehensive help!

Thank you Usman!

16 januari 2025
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you for such a great review! I have passed this onto Usman for you, he is always happy to help :-)

HelloReport

Beoordeeld met 5 van de 5 sterren

Top tier software and staff

Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out to my main man Usman, who is forever having to deal with me requesting older archieved documents. top tier all round.

5 december 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Ashley,

Thank you for taking the time to leave us such a fab review! We are so glad that you are enjoying our service and I have passed on your lovely words to Usman, he really is our main man :)

HelloReport

Beoordeeld met 5 van de 5 sterren

HelloReport

We have been using HelloReport for 2 years now and found it to be an excellent tool when composing inventories, inspection reports and check out reports. It is easy to use and can be modified to suit individual requirements. The support team have always been available on the few times we have needed to contact them, with any issues resolved quickly. They have been especially helpful in obtaining reports from the previous system when required with an almost immediate response. I would highly recommend the team and the use of HelloReport.

6 november 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Gary,

Thanks so much for your lovely review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport

Beoordeeld met 5 van de 5 sterren

Usman was amazing

Usman was amazing, so helpful, great service 5 *

15 augustus 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you for leaving Usman a lovely review, Karen! We will be sure to pass this onto him.

HelloReport

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Anabel…

Excellent customer service from Anabel Joyce, who helped me with a technical issue. Swift feedback and resolution.

31 juli 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you for leaving us a great review, Mark!

We are glad Anabel could help with your technical issue.

HelloReport

Beoordeeld met 5 van de 5 sterren

Staff really helpful

Genuinely don't know how Usman put up with all the questions and requests I had. He was really helpful and patient with me!

25 juni 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi JJ, thank you for leaving us such a great review! Usman is fab, I will pass this onto him.

HelloReport

Beoordeeld met 5 van de 5 sterren

Such a great product and coupled with…

Such a great product and coupled with the best customer service - Genuinely has made managing property inspections so much easier. Very easy to create custom reports to your own requirements, using a simple templates. Our customers love the fresh new look too.

24 mei 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you so much for giving us such a great review! We are delighted that you are enjoying our product and it is making your inspections easier :-) We are always happy to help whenever you need us!

HelloReport

Beoordeeld met 5 van de 5 sterren

This product is fantastic- its so…

This product is fantastic- its so adaptable to make personal for your business, its really intuitive and user friendly. its completely streamlined our process and has had a huge time saving benefit. The only thing better than the app is the service, Damian is very approachable, explained everything really well and is very responsive.

24 mei 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Victoria, we are so happy that you are enjoying our service.

Thank you for taking the time to leave such a fab review following your conversations with our lovely Damian! I have passed this onto him.

HelloReport

Beoordeeld met 5 van de 5 sterren

Accidental deleted item

We use HelloReport and I had an issue with having deleted something. I contacted the Help Desk at HelloReport and within an hour the issue was fixed. Usman was very helpful, kept me informed and completed the query. Fab service, thanks.

24 april 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Laura,
Thank you for taking the time to leave us a review! Usman is great isn't he? We'll pass on your lovely feedback to him :-)

Beoordeeld met 5 van de 5 sterren

Excellent System and Service

We have been using HelloReport for just over a year and have found the system easy to use and great for inspections, inventories and checkouts. On the odd times we have encountered any issues they have solved them very quickly and are always very nice and easy to deal with. We would recommend them to any agents looking to make their lives easier.

15 maart 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thank you for taking the time to leave us such a great review Emma!
We are happy that you are enjoying using the HelloReport service :-)

Beoordeeld met 5 van de 5 sterren

great company

great company , easy to use and always quick when you need to speak online especially Usman he was really helpful the other day

26 februari 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Thanks for your great review - we'll pass your feedback on to him. :)

HelloReport

Beoordeeld met 5 van de 5 sterren

Simple and Effective!

Really simple and effective app and the team are always quick and helpful when responding to questions.

22 februari 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi Jess, thanks for taking the time to leave us a review - it's great to hear you're enjoying the HelloReport app.

HelloReport

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Although only a small and infrequent user, the level of support and help that was given tells me all I need to know about this organisation, all customers count and are valued not by the size of their property portfolio they manage, but because they matter ! First class support team, thank you Sophie for being a star!

22 februari 2024
Review zonder uitnodiging
Logo HelloReport

Antwoord van HelloReport

Hi David, thank you for taking the time to leave us a review - we pride ourselves on having amazing customer support and we're glad Sophie was able to help.

HelloReport

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