I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out... Toon meer
Bedrijf heeft geantwoord
Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... Toon meer
Bedrijf heeft geantwoord
The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.
Contactgegevens
22 Jane Street, EH6 5HD, Edinburgh, Verenigd Koninkrijk
- hi@helloreport.uk
- helloreport.co.uk
4,8
Uitstekend
91 reviews
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Very efficient service
The guys at support are always helpful and manage to rectify all queries i may have .
Special mention to Usman and Sophie.
Fab work!
19 februari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Scott, thanks for your amazing review. We're pleased the team were able to assist.
HelloReport
Great software and a very swift…
Great software and a very swift proactive response when called on to help.
8 februari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Keith,
Thanks for your great feedback, we're pleased to hear you have had a positive experience with HelloReport.
Please get in touch if we can help with anything else.
Thanks,
HelloReport
Usman dealt with my problem swiftly and…
Usman dealt with my problem swiftly and gave me the outcome that I needed!
1 februari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Christopher,
Thanks for leaving Usman a review, we're thrilled he was able to assist with your query. If there's anything else we can help with, don't hesitate to get in touch.
Thanks,
HelloReport
Easy Inventories for estate Agents…
Hello Report has made life so much easier for us Estate Agent with inventories. They are so easy to follow and if there are any problems they are so helpful when you contact their chat line, nothing is too much trouble,
19 januari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Michelle, thanks for your great review! We're pleased to hear you're enjoying HelloReport and find the reports easy to follow.
I'll be sure to pass your feedback on to the customer success team. Don't hesitate to get in touch if you have any other queries, we're always here to help.
Thanks,
HelloReport
Usman was great! So helpful.
Usman was great! So helpful and issue resolved swiftly and without issue
18 januari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Nikki, thanks for leaving a review! We're thrilled to hear Usman was able to assist and I'll be sure to pass on the feedback.
Don't hesitate to get in touch if there's anything else we can help with.
Thanks,
HelloReport
Great software and brilliant customer service
I've been using Hello Report for a while and the simplicity of using it is second to none, very thorough and fantasic design.
The customer service is extremely good, Usman is always very helpful with any queries i have.
Would highly recommend.
12 januari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Tracy, thank you for your amazing feedback! We're thrilled to hear you're enjoying HelloReport and that Usman was able to help with your queries.
Thanks,
HelloReport
Easy, quick, great staff
Easy and quick to use, helpful staff and regularly updating the platform to make our experience smoother. They take into account what their customers want so have adapted a few things which has been great.
11 januari 2024
Review zonder uitnodiging
Antwoord van HelloReport
Hi Lauren, thanks for leaving us a great review. Your feedback is invaluable, and we're thrilled to know that our updates have made your experience even smoother.
Give us a shout if we can help with anything.
Thanks,
HelloReport
Great product and even better service
Great product and even better service! I have used the inventory/ inspection / check in and out report product for over ten years. The program is easy to use and cost effective for a small independent agency. Backed by super fast customer service. Excellent product and even better service.
18 september 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Neil, thanks for your great review! We're pleased you're enjoying HelloReport and the customer service we provide. I'll pass your feedback onto the team.
If there's anything else we can help with, just give us a shout.
Thanks,
HelloReport
We highly recommend!
HelloReport is so quick & easy to use from both your mobile & PC. Its substantially reduced the time it takes to issue our Inventories & Reports. The staff are really easy to deal with too. Don't know how we did without it, we highly recommend!
1 augustus 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Julie, thanks for your amazing review! I'll pass it onto the team.
Give us a shout if there's anything we can help with.
Thanks,
HelloReport
Really helpful team! Thank you
Sophie was great and was very patience and understanding with our requests. The system itself is good and so far, we've had no issues with the product or team. Thanks guys :)
16 augustus 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Farr & Farr, thanks for your amazing review and feedback! It's great to hear your positive experience.
Get in touch if there's anything else we can assist with, always happy to help.
Thanks,
HelloReport
Great customer service help from Usman…
Great customer service help from Usman - quick response and resolved my issue. Hello Report is easy to use and makes my inspection visits more time efficient. I would like to see a 'notes' section within each room rather than just a 'defects' sections; this would be a really useful feature rather than just having to include general notes in a separate section.
11 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Thanks for your great review! We're pleased Usman was able to assist.
After listening to the general feedback on inspection reports, we have begun making changes to improve your experience. You will be able to add comments to each inspection area in the near future. Hope this helps!
Don't hesitate to get in touch if there's anything else we can help with, or if you have any feedback.
Thanks,
HelloReport
Excellent and helpful service
Sophie from HelloReport was fast, efficient and patient when dealing with an issue I had with one of my clients. I highly recommend their customer support team.
21 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Fraser, thanks for your amazing review - great to hear Sophie was able to assist! Don't hesitate to get in touch if there's anything else we can help with.
Thanks,
HelloReport
5 stars
I always have a positive experience using the chat function and everything is always fixed promptly. Chat guys are friendly! Thanks usham for helping me today :)
19 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Laura, thanks for your amazing review! I'll pass it onto Usman and the team.
Let us know if there's anything else we can be of assistance with - more than happy to help.
Thanks,
HelloReport
Very useful app
Very useful app. I can recommend it to other landlords.
12 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Petrus, thanks for your great review! Get in touch if there's anything we can help with.
Thanks,
HelloReport
Highly Recommend
I would like to say thanks to the HelloReport team for always helping with my queries. The app has reduced the time it takes to create my inventories and inspections and I would highly recommend.
6 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi David, thanks for your amazing review! Great to hear you recommend using HelloReport. I've passed your feedback onto the rest of the team.
Please let us know if there's anything else we can help you with.
Thanks,
HelloReport
the responses to any queries are quick…
the responses to any queries are quick and my questions have been answered clearly
4 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Jessica, that's great to hear! Let us know if there's anything else we can assist with.
Thanks,
HelloReport
Such a smooth app
Such a smooth app, that is really easy to use, update and with good quality photos. Also so handy that tenants can write directly onto the report rather than having to manually enter their comments and photos - such a time saver!
3 juli 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Hannah, thanks for your great feedback!
HelloReport
Antwoord van HelloReport
Hi Chris,
Thanks for your great review! We're glad you're enjoying HelloReport. Get in touch with the team if there's anything we can do to help.
Thanks,
HelloReport
Great experience as tenant
Used it as a tenant to sign my inventory. Could add my own photos which was good since the agent missed a few things. As a tenant it's great
23 juni 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Alex, thanks for your great review! We're happy to hear you've had a positive experience using the Tenant Portal.
Thanks, HelloReport
App worked quite well
I think the app had everything I needed. It also worked with android so nothing to complain to be honest. 👍🏼
23 juni 2023
Review zonder uitnodiging
Antwoord van HelloReport
Hi Santtu, thanks for amazing review. We're glad to hear this. Please let us know if there's anything we can help with in the future.
HelloReport
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