Brilliant from start to finish - advised from receipt of order to despatch to delivery. Impressed by the speed! Received within 24 hours of Henry Schein 1st advisory. Well done! couldn't ask for more.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... Toon meer
Bedrijf heeft geantwoord
Experience with Henry Schein has been excellent. Our local rep Anne Mcdougall is amazing . My go to for any items I cannot source as Anne knows products inside out . Always kept up to date on any o... Toon meer
Bedrijf heeft geantwoord
Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can alw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
At Henry Schein, we offer comprehensive support for dental professionals at every stage of their career
Geschreven door het bedrijf
- Dentally
- Streamline your day-to-day practice workflow with Dentally – the cloud-based practice management software that brings together clinical, practice admin, and patient experience features, so you can run your dental practice with confidence.
- Henry Schein Equipment Services
- Futureproof your practice and protect your equipment investment with our Equipment Services and Solutions. From finance options and our Advance rebate scheme to ongoing repairs and servicing, our Equipment Specialists and qualified engineers are on hand to help you get the most out of your equipment for years to come.
- Henry Schein Practice Sales
- Take the stress out of buying or selling your dental practice with support from Henry Schein Practice Sales, with dedicated experts on hand to advise and guide you through everything from buying your first practice to preparing for retirement.
- Henry Schein Dental Recruitment
- Fill a vacancy in your dental practice, explore new opportunities, or secure your dream position with access to exclusive job opportunities and candidates through Henry Schein Dental Recruitment, helping you find the perfect match for your unique needs.
- Optident
- Discover Optident’s range of high-quality products, including White Dental Beauty tooth whitening solutions, plus their selection of specialised dental courses and workshops designed to optimise practice growth.
- Biohorizons Camlog
- Elevate your dental practice with Biohorizons Camlog’s comprehensive range of premium dental implants, prosthetic solutions, tissue regeneration products, and digital dentistry solutions, designed to simplify workflows and improve patient care using advanced implant solutions and restorative technologies.
Free delivery on orders over £50
Plus, a dedicated account consultant
Whether you’re a new or long-standing Henry Schein customer, you can enjoy free delivery on all online orders over £50. No code needed: simply add your goods to your basket and we’ll do the rest – for ease and convenience without the additional cost.
Plus, as a Henry Schein customer, we will allocate your practice a dedicated consultant to provide expert tailored advice on products and services to help guide your business towards success.
Contactgegevens
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, Verenigd Koninkrijk
- 0800 023 2558
- info@henryschein.co.uk
- henryschein.co.uk
The Trusted Partner Report
4,9
Uitstekend
175 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Henry Schein UK
We're pleased to hear you received excellent service. We appreciate you taking the time to share your experience!
Antwoord van Henry Schein UK
Thank you for taking the time to leave us a review. We’re glad to hear you were happy with the communication and delivery, and we really appreciate your feedback.
Good and promt service.
25 juni 2026
Antwoord van Henry Schein UK
Thank you for your kind feedback. We’re pleased to hear you received prompt service, and we really appreciate you taking the time to share your experience. We look forward to supporting you again soon!
Antwoord van Henry Schein UK
Thank you for your feedback!
Antwoord van Henry Schein UK
Thank you for your feedback!
Brilliant from start to finish
Brilliant from start to finish - advised from receipt of order to despatch to delivery. Impressed by the speed! Received within 24 hours of Henry Schein 1st advisory. Well done! couldn't ask for more.
16 juni 2026
Antwoord van Henry Schein UK
Thank you for your feedback!
Direct Communication
Direct communication via online meeting and then text with Ollie made my request much easier. Thank you!
11 juni 2026
Antwoord van Henry Schein UK
Thank you for the feedback!
"We have been very pleased with the…
"We have been very pleased with the service provided by Henry Schein. Orders are processed efficiently, deliveries are reliable, and the customer support is always helpful and professional. Our representative, Tommy, consistently provides excellent service, is responsive to our needs, and goes above and beyond to support our practice. His knowledge, friendly approach, and commitment to customer care make a real difference. We highly recommend Henry Schein and appreciate the excellent support we receive from Tommy."
12 juni 2026
Antwoord van Henry Schein UK
Thank you for your feedback, we'll pass that on!
Very helpful rep Sue Borges.
Very helpful rep Sue Borges.
Thank you for your help with sourcing the materials that were required.
11 juni 2026
Antwoord van Henry Schein UK
Thank you for your feedback! We'll pass this on.
Excellent and prompt service
Excellent and prompt service ! Speedy delivery . A really organised helpful team 😄
10 juni 2026
Antwoord van Henry Schein UK
Thank you for your feedback!
Roxanne was great
Roxanne was great. Thorough assessment for loupes and product great.
9 september 2025
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your feedback!
Extremely incompetent in what they are…
Extremely incompetent in what they are selling.
They have no clue what they are selling themselves. Especially painful with any 3D technology. They have so little competence in what they are doing that they can't even make sure they send the right products. Avoid this company there are plenty other dental suppliers that can do their job properly.
Customer service is horrendous - they make mistakes and can't even refund or swaps to the right products.
11 februari 2026
Review zonder uitnodiging
Great service
We've been ordering from Henry schein for years now really good service and our rep amy dagnall has always provided our practice with amazing customer Service and always so helpful in any queries we have .
10 februari 2026
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your feedback!
Email sent to Henry Schein 6/2/26
Email sent to Henry Schein 6/2/26
Please can you forward this email to your complaints department.
On 10th January I placed the order attached. In order to do so I had to create an account, submit my GMC details and make the payment.
I could not place the order without having done all 3 these requisites. I have now had to phone and have my staff call you on numerous occasions in this regard. This is an unacceptable waste of my time and resources. I have also paid for an order which has yet to be received and indeed was lost within your systems when my staff member contacted you last week. Despite an assurance that she would be emailed back, this did not happen and she has had to chase you again today, which prompted you to send the email below.
Please see the attached email correspondence where I have submitted my GMC number and clinic details. My GMC number is highlighted.
According to the email trail attached, you were the person dealing with this.
I would like an explanation as to why my information and my order have not been processed and when I should expect to receive the goods I have paid for.
I have posted this email on Trustpilot with a 1 star review.
Regards.
6 februari 2026
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for sharing your feedback.
We are very sorry to read about your experience.
This is not the level of service we aim to provide. Your concerns have been passed to the appropriate team for urgent review so that your order status can be investigated properly and you receive a clear explanation and next steps as quickly as possible.
We appreciate how valuable your time is, and we are committed to resolving this for you.
Thank you for bringing this to our attention.
For nearly two years
For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable, no matter how many I ask. I'm truly thankful for his assistance and extensive expertise in bur codes!
6 januari 2026
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your kind feedback!
Dan Payne…
Dan Payne always goes above and beyond would not want to deal with anyone else. Always available, always helpful and knows his products.
2 december 2025
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your kind feedback! We'll be sure to pass this onto Dan.
A dental company that truely shines
The Team at Henry Schein have always been highly supportive to me during my career allowing me to grow and develop as a clinician, exploring new products and Equipment. I have built Long lasting relationships and friendships with their team. They are always at the cutting edge of dentistry and their customer service is outstanding. Andy lane and Chris Easter have always gone out of their way to resolve any issues or questions I have had.
2 december 2025
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your feedback, it's great to hear about your relationships with our team and we look forward to continue supporting you.
Excellent service
Our local Optident rep Jessica Boast is excellent; very knowledgeable and helpful. She was a great help when we ran a hands on course a few months ago for local dentists and nothing was too much trouble. She is easy to get in touch with and always quick to respond to anything we need or questions we have.
8 september 2025
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your kind feedback! We'll be sure to pass this onto Jessica.
Anne mcdougall
Anne mcdougall is our rep she is reliable, knowledgeable and honest. Would not work with anyone else.
18 november 2025
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your kind feedback.
Very happy with the product support we…
Very happy with the product support we get from the team especially from Tom Guy in the Optident branch
11 november 2025
Review zonder uitnodiging
Antwoord van Henry Schein UK
Thank you for your feedback, we'll be sure to pass this on to Tom!
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