Dental Directory Reviews 1.296

Rachel was an excellent trainer
Very thorough and interesting
Always relevant

Very thorough, informative and approachable instructor. Broke information down into manageable sections and applied practical advice too.

Thorough medical emergency and cpr refresher

It was great and informative as always

Thanks again Rachel consistently enjoyable training and always remembers our names even though we only see her once per year.

Rachel is very friendly and informative

Brilliant training by Wendy, would highly recommend! I’ve left feeling more confident and more informed.

Great course BLS and CPR delivered from Wendy

Brilliant training as always. Thank you

Very knowledgeable trainer, information was practical and easily digestible, and delivered in a way that was easier to retain the information.

Wendy is an excellent trainer!
Very knowledgeable and easy to listen to.
Makes everything easy and clear to understand.
Thank you

I recently completed my Basic Life Support training led by Wendy Weatherson and cannot recommend her highly enough. Wendy provided thorough, high-quality instruction that felt both practical and professional. She ensured everyone understood the technical requirements while keeping the session organized and efficient. An excellent training experience.

Brilliant training, really enjoyed it. Thank you

Rachel way of teaching was very interesting. She was in depth and very thorough in what she was explaining. It was very fun.

Excellent course Rachel is a fantastic trainer keeping the team entertained and engaged throughout thoroughly enjoy our yearly refresher.

Tanusha from Dental Directory has been incredibly helpful and patient with my initial sign up and ongoing enquiries. Many thanks!

Happy with the service. Quick delivery and great deal options.

was good, was very educational

Avoid DDGroup like the plague. They keep any money they owe you, and stop responding to queries. [Update: Tips for other people who are owed money by DD Group: If you paid with a credit card and they owe you more than £100, your credit card company will get the money back. If they owe you less than £100, ask the credit card company to do "chargeback" - they will ask whether DDGroup's terms allow refunds, and you can prove this is true by the fact that there is a dedicated email address for refunds. If you accidentally paid ten times what you were supposed to (as one person on here did) and DD Group refuse to refund the money, then CONTACT THE POLICE and a solicitor. It is a criminal offence under the Theft Act 1968 and also Unjust Enrichment.]

This is a review for their online shop (a lot of the reviews here are for their training, which are for some reason combined with reviews for their shop, despite being irrelevant). I ordered several things from them, one of which wasn't in stock. Instead of refunding my money, they gave me credit. But I can't use the credit on their website - I have to use it in a phone order, which will be more expensive than their website, and I don't want to order anything else from them ever again. I emailed them to ask for a refund and was told to email refunds@... (as if they couldn't have forwarded my original email or as if they didn't all work in the same office). I emailed refunds, but never received a reply. I telephoned them to ask for a refund, and was told I would get it, but nothing happened. I have since emailed customerresolution, refunds, contactcentre, and I have had no response at all. I know they are getting my emails as I originally had a reply from contactcentre. They have just taken my money and won't give it back. There's a word for their behaviour. I've asked my credit card company to get chargeback, so I should get my money back. I'm so glad I had a small order with them to test the waters instead of spending a lot. I get all my dental supplies elsewhere.

Excellent trainer. Engaging and informative. Approachable and friendly.