Hergivenhair Reviews 197

Amazing hair and superb customer service. When I had an issue, Kelly was very responsive and take care of the issue immediately. I am in the process of purchasing my next wig. Love the hair and the service!

Wonderful service! They were respondent throughout the entire process. Very helpful. A definite 5 stars 🌟

These are amazing. They look extremely natural and this coily texture matches my hair perfectly. I do leave out the thinnest layer of hair to make it look even more undetectable especially in the wind but that’s just me. It’s probably unnecessary but I’m just extra when it comes to my hair looking real lol.

I was very anxious about ordering the half wig from HGH, as I'd previously had a bad experience ordering a U part & V-part wig from WestKissHair after reading the 4+ star reviews on this site.

However, I was pleasantly surprised by this company. The customer service from this company was fantastic! I decided to change the length of one of the wigs after placing my initial order and it was easy. The hair arrived quickly and the coily texture mimics my 4b hair.

Pleasantly surprised and the hair has exceeded my expectations!

Hergivenhair is the best quality hair in terms of curl pattern that perfectly blends with my natural hair. Pros include packaging, shipping, very responsive customer service and soft to the touch hair. The con, however, is the excessive shedding. The after care booklet instructions were helpful but did not mitigate the amount of hair that sheds from this wig. This equates to hair that will not be long lasting which is really unfortunate.

poor quality, overhyped.. i got the type 4 clips ins. and it shed so bad... feels like synthetic as well...the hair is soooo dryyy..

This is my go-to for my hair needs. I’ve been in business with them for the last 5 years. I’ve bought clipins, ponytails, u-part wigs and closure wigs. I absolutely love this hair. Their customer service is the best I have ever experienced. Any issues I’ve had, they have addressed them in a timely manner. I get so many compliments on my hair!

I am a frequent customer with this company. They never disappoint. The quality of the hair and price is always good.

The hair is so amazing, sending faster than I expected

I have nothing but good things to say about this hair. The shipping was so fast and the packaging was amazing. The hair is great quality and easy to maintain. I love my wig and my clip-ins and would recommend this company to anyone looking for natural hair.

I must say that Her Given Hair is doing a wonderful job in the market of making beautiful wigs exclusively for black women.
I have no complaints just pure acknowledge ment. My Customer Care Specialist was exceptional, in providing me with the upmost experience! We kept in touch along the entire process. Her professionalism was outstanding! She listened to my concerns and understood them. To the entire team members that start the wig process in production. I salute you for your seamless professional guidance in making the quality of your wigs that are made to order! They are the backbone of the company. Her Given Hair sets their standards high above the rest. I truly appreciate the high quality of their hair, and their entire staff that make it possible .Thank you for providing me a product the I will enjoy wearing. An will take care of it to the upmost.

You must take care of the wigs, keep them clean an moisturized with quality hair products. It's human hair that needs to be cared for just as it's growing out of your scalp. I have seen a lot of YT channels that don't really care for the hair properly, an when the cut the hair, they use whatever kind of cheap house or sewing scissors that they use. If your going to spend money on these
quality wigs, you have use the proper cutting hair shears of the hair, if you decide to trim or cut the length. It truly makes a difference.
Thank you again for providing a superb Customer Care a a beautiful hair product,
that can last for years if take care of property.
☺️🏆🏆☺️

Kindest regards,
D

I purchased my very first wig from Hergivenhair and the length I ordered was too short for the style I was going for. I messaged them right away, and they got back to me within one business day. I was able to return and exchange my wig for the desired length I needed. Just to say customer service was very professional and understanding of my needs. I received my replacement wig this Thursday and I washed it and it is now air drying. From just washing the hair, the hair is soft, VERY minimal shedding. I will be sealing my wefts once the hair is fully dry!

I can’t wait to wear this wig and style is how I want to! I will be purchasing more from this company!

What are you waiting for?! The wig comes with a cute headband & booklet on how to take care of your wig! Please buy from Hergivenhair!

Livraisons rapide et cheveux parfait ! Le service client est très gentil. J’avais un problème de livraison car je n’étais pas présente lors de ma 1ere livraison et ils ont réglé le problème assez rapidement.
Très aimable !

The website is very easy to use. I love that you can pay in installments. Quality is not cheap. To date I have purchased 3 Wigs from Hergiven hair. I have the coily 3 in 1 half wig, kinky coily 3 in 1 half wig and the coily all in 1 half lace, most recent purchase. I have alopecia and these wigs cover beautifully. The only Wig I don't like is the kinky coily half Wig. The hair is too kinky and hard. Unfortunately I'm unable to use it and could not return it because I tried to make it work and conditioned it and manipulated it as much as i could but to no avail. I have not been able to wear the kinky coily half Wig at all. I wasted money on that one. The other wigs are fantastic. I wear the coily 3 in one alot. and I wear the all in one lace half alot. I get lots of compliments every time. I highly recommend these Wigs to anybody looking for a natural look.

Customer service is lacking in many industries. However, supporting Hergivenhair you receive top tier QUALITY product along with EXCELLENT customer service for full satisfaction.
If there is an issue you can count on Anne or Kelly for a quick response, not sure about a product or how it looks? Send a message and you are guaranteed a feedback along with images
Hergivenhair is THAT GIRL/ A TEAM

This hair is amazing I have worn it everyday for the past 3 months with no issues. I wash detangle about once a week. I’ve even dyed the ends. I have the 16 inch and I’m likely going to get the 22” for an event I have later this year.

Amazing customer service. And the hair is top notch.

I love the headband wig the density of the hair is amazing. However the cap size seems a bit off overall everything was great. Would suggest you contact the company if you have a small head while trying to order.

I placed an order on March 29th. I've not received an order confirmation or shipping update from the seller besides requesting updates from customer service via email 3 times. This is my second and last time ordering from this company! If I could give it a zero rating I would! I'm trying to get my $$ back now.

UPDATE:
Numerous emails to customer service went unanswered. Thank God that because I used PayPal I was able to get my money back.
FYI PayPal also tried to reach HGH and there was zero communication back.
I do not understand HGH business tactics. Assuming all these positive reviews are from paid social media influencers. I have NEVER in all my years of wig wearing experienced such terrible customer treatment.