Heritagelive Reviews 

Sandringham heritage live concert Michael Buble.
We had 2 VIP BRonze tickets costing over £300 pounds each. The description was that this area therewould have bars food toilets etc with unreserved sitting tables and cushions. We got there early2.30 Michael was not singing until 9. There was not any sitting available even at this time. Lots of people really disappointed, far too few for the amount of people who paid for VIP. The whole thing was not thought out. There were people complaining all the time. My husband has metal plates in his back. We explained that in the car l had some seats that we could get. I was told if we left we would not be allowed re entry . This concert was not thought through by the organisers. The majority of the audience was of an older age group this was set up as if was a Taylor Swift concert. Totally unorganised. Lots of people complaining. Waited standing for 2 hours now 4.30 my husband in extreme pain. We left losing £600. Never again worst concert playing ever.

Probably the worst gig I’ve ever been to.
1 1/2 hours to get in
2 1/2 to get out
£10 for a glass of wine
£20 for a cheese toastie and chips

No available seating in the VIP area, my 78 yr old mum was made to stand all day. I asked if I could rent and bring in a couple of seats, they refused.

We decided to leave early but the exit we needed was completely blocked as it was positioned to the left of the stage!!!So completely impossible to get through during the headline act. Whose idea was that??
It took us an hour of pushing and shoving just to get to where the bus collects.

Absolute shit show of a day DO NOT BOOK TICKETS TO THESE EVENTS!!!!!

We saw Michael Buble and cannot fault the 3 performers absolutely brilliant but the organisation of the event was appauling.
Arrived and parked in Blue zone- that went fairly smoothly.
Walked around the whole stage area- sound equipment was in the middle blocking most of the views (at ed sheeran there were two side contol areas)
We found a spot eventually and checked it it was ok- security said no- everyone here will be asked to move and to go to the back.
So we went right to the back not far from the toilets. View was ok (not that we could actuall see the perfomers as the stage should have been higher) there was a screen by the toilets too,so we thought ok not too bad.
Well the screen was briliant but there was a delay on the sound. No sprakers in our area meant it was out of sync. So diappointing.
Before Michael we moved up as we saw nobody had moved there chairs back and in fact there were chairs everywhere except the very front. We had a better view of the screens by the stage and the sound matched- but again the stage was too low to actually see. Felt rude bringing our chairs up but it was further back than our original spot
Now toilets- they were the worst toilets and were fully blocked by 5pm only 1 location for everyone so cues were massive. There was a smaller block but they were for wristband only which I couldnt see a sign for. I have a picture of the rubbish bins- again not enough. Piled high and overflowing with rubbish all around.

Food was expensive but that was expected.

Probably wouldnt be writing this if the evening didnt end the way it did with leaving the parking nightmare.

We left before the last song so got to the car fine. Felt sorry for the people having to shout which way to the 3 parking lots.
Got to our car and got in the queue to leave. It took hours- we politely waited in the main queue. Others did not! It always shows the worst of human behavior as some drivers were flying up the fields. No security or parking control. The organisers are lucky nobody got killed in that car park. It was horrendous and worse than any other event we have been to.
Sandringham Estate should not allow Heritage Live to host these events. I had hoped, being Sandringham, it would be a wonderful experience. And the acts were but the experience was tainted by poor organisation, lack of security and parking, lack of basic health and safety and hygeine. They were not cheap tickets.

Performances excellent but venue not fit to cope with the numbers.
Stage not visible from most locations.
Unfortunately it's all about revenue.. reflects badly on the Royal Estate.

The stereophonics were amazing.
Jake Bugg and the Blossoms were average.
Parking was fine for the volume of people there, and traffic was fine for us locals who know our way around.

Two real negatives though:
1) the Security team were below standard, especially for this type of event (lazing around/not vigilant; walking around chatting and messing around, rather than pro-activelly patrolling; carrying batons/ASPs!; searching on entry without consent first, searching technique was poor; communication skills were poor-atrocious (some, not all); glad I didn't pay for VIP as the three lent against the fence/barrier were far from delivering a VIP expereience).
2) Smoking: the volume of people smoking and vaping destroyed the whole experience, you just couldn't get away from it, even weed! It's 2025 and paying guests should not be subject to such horrific environment and putting their health at risk. As the light faded when the (amazing) Stereophonics entertained, the clouds of vape being created by selfish people in the crowd really ruined the experience. Based on this, I'd never attend a Heritage Live event again, unless they put strong control measures in place.

Michael Buble was great, but I will NEVER attend another concert hosted by Heritage Live.

Firstly, there was little signage for the event on the roads leading up to Sandringham and we had red about parking zones before attending, yet we arrived and were told to park anywhere. No one was directing the traffic, a lot of people in hi-vis vests were standing around doing very little.

This has got to be one of, if not the worst designed concert space/area I have ever seen. Firstly, why was there a fair ground ride literally metres away from people sitting in deck chairs going off during one of Micheals songs - which ruined part of the show. The ride was extremely loud, you couldn’t hear the song being played and the owner was extremely aggressive and rude. The female owner of the NYC ride was shouting and making a scene during one of the songs which had thousands of people wondering what was going on as she was kicking off. All we wanted to do was enjoy the show, yet there’s a fair ground ride going off just behind us and it’s all we can hear. We didn’t pay a lot of money to be pissed off by a fair ground ride and a rude owner. Why would anything think that it is a good idea to put a fair ground ride in an area where there will be thousands of people in a tight area. There was plenty of room for that ride to go on the left side of the concert area, near the other food stalls. I think a chimp could have mapped out the food stalls/rides better than whoever did this year.

Not being able to go out of the venue to go back to your car is absolutely ridiculous. I needed to grab my spare inhaler and I was told I wouldn’t be allowed back into the venue if I were to leave. We are not children, we shouldn’t be told we cannot do something as simple as leaving and coming back in. Why was there not something put in place to allow people to leave as and when they needed too. Wristbands or even a stamp would have worked or just showing your ticket to someone at the gate. Absolutely horrendous.

Why was there very few bins - you know there is going to be thousands upon thousands of people, yet I think I saw three bins? There was so much litter on the floor, it was absolutely disgusting. Also, how does this work, Heritage Live didn’t want anyone to bring in their own plastic bottled water, yet were serving all of there alcohol in plastic cups, with no recycling bins… seems a little backwards to me.

The layout of where people can stand to see the stage was also ridiculously planned out. Why was there what looked to be an alcohol tent slap bang in the middle of the floor area where people could have stood or sat with a good view of the stage, instead of being crammed to the right corner, in front of the rides and food stalls, where you could barely walk past due to the amount of people sitting down. From the left side of the concert area, you couldn’t even see the stage, just a small screen. Whoever designed and planned out the layout of the staging, rides and food stalls needs to be replaced with somebody with a few more brain cells.

The food was ridiculously priced, as I’m sure you can expect from events like this, but if you’re going to charge extortionate rates, make sure the foods edible. I had Chinese noodles which were cold and tasted absolutely disgusting, which I ended up throwing half of them away. Also just an fyi - the sweet pick and mix stall had hundreds of flies on all of the sweets and chocolate.

Disgraceful organisation and very overpriced tickets.
Looking uphill at the performers was just plain stupid - it meant the stage wasn’t visible. We arrived at 3pm but could not find a decent space to put our chairs. We were moved on by stewards for sitting on the wrong side of an invisible line - as were hundreds of other people.
However, ten minutes later the stewards had given up and people were crowding on those areas as there simply wasn’t enough room to sit.
I’ve never sat as far from a stage - and I’ve been to many summer concerts. All we could see were partial views of the big screen. When people in the audience stood up nothing was viewable at all.
What a waste of money and time!
The food was of absolutely awful quality and very, very expensive. £40 for a jug of Pimm’s which was mostly lemonade and ice. We don’t eat such rubbish as what was on offer there at home and would prefer to bring a picnic like we always used to.
The queues for the toilets were unbelievable! The queues to leave the car park were horrific.
A shambles of an event despite the notably good performers. We won’t waste time and money ey ever again.

We travelled to see Stereophonics plus Jake Bugg and Blossoms.

The performances themselves were incredible but the whole event was so badly organised and chaotic that it put a downer on things.

They are very strict on no food or drink entering the venue. As you have to arrive very early to have any hope of getting parked up and finding a spot with any view of the stage in ample time and then expect to take over an hour+ at the end of the night to exit the car park, unless you want to go 8 hours plus without eating you are backed into a corner of having to purchase the extremely overpriced and average fast food at the venue (£15 for a tiny pizza, £6 for a small cone of chips). Since everybody else is in the same predicament there are huge queues to do so.
Queues were also a massive problem with drinks and toilets. Despite 35,000 people in attendance only 2 operating bars with MASSIVE queues going on for miles. We bought drinks once and didn’t bother again because we couldn’t face the line. Others we spoke to said the same thing.

There didn’t seem to be nearly enough toilets for the sheer volume of people either, again with massive queues! They were all disgusting and too full by the early evening.

The layout and positioning was odd as well. The stage was not visible in many areas due to the large bar/merch stands etc. Many people had to set up and view it on a screen. It also meant a very limited space for camping chairs available that actually had a view of the stage, thus hundreds of people setting up chairs in ‘undesignated’ areas.

The positioning of the main bar and toilets all within this area also meant it was extremely crowded and cramped.

Despite the lack of bars, lack of toilets and tight space in the ‘arena’ there was a whole FAIRGROUND on site taking up space??

Overall it was really disappointing to spend big money on a ticket and parking only to endure queuing queuing queuing (and missing a lot of the acts because of this) and more money-grabbing in the venue.

It’s a shame because the surroundings are lovely but we won’t be returning to any heritage live events.

Sandringham Heritage Live - Stereophonics and Blossoms were amazing. Sad to miss Jake Bugg. The performers were fantastic but the management and organisers need to rethink. Traffic management non-existent, crazy entry and exit to site. A 45 minute journey took us 4 and a half hours. Parking was chaotic and the few marshals that were there didn’t seem to know where to park people. Chaos! Only 6 toilets in the parking area, so long queues of people desperately needing the loo resulting in people peeing behind trees and in the long grass! Was a lack of toilets in the concert area too and few water points. Food and drink options were poor and expensive, drinks ridiculously priced too. Bins over flowing, rubbish heaped up. Worst site we’ve been to for management and set up. Such an amazing venue so could have been fantastic if organised hugely better

Just attended Stereophonics concert and the band, plus supporting acts were excellent. However, I would never attend a Heritage Live event at Sandringham again. The organization of the venue is atrocious. Huge fields of parking with no signage or zones meant many people struggled to even find their cars at the end, and that's before the horrendous experience of trying to actually get out. No staff and no signage meant it was a free for all with queues just forming anywhere, resulting in absolute gridlock. Clearly the company are not bothered as it appears this has been an issue at previous events and money spent on additional staff and proper exit routes could easily have prevented this. Inside the venue was also poor. The location of the stage meant views were poor from lots of areas with large trees and a central bar blocking site lines. Many peole just ended up sitting at the back and watching on screens with no view at all of the stage area. Simply moving the stage location could have improved this. Information sent before the event said picnic blankets and chairs could be taken in and used in specific areas. However, there was no signage for where and so people were basically putting them anywhere, resulting in moving around the site feeling unsafe with no clear routes. Toilets were also an issue which again could have been fixed with either signs, more staff directing crowds and fencing to guide people. Instead, queues just formed from all angles with no-one really knowing where they were supposed to join. Come on Heritage Live. You're getting great acts but people will stop coming if you don't improve the organization of things.

Stereophonics and blossoms brilliant as usual. Seen them both many times and at many venues, but this was by far the worst venue, with an average queue to get into car park because luckily for us we picked the right way in ... Then the queues for the bars were horrendous, I didn't even bother attempting to get a drink as I would estimate it would have taken over an hour...
We ended up standing at the very rear of the standing area with the seated area behind but because this area was jam packed people started bringing chairs Into the standing area only to be told halfway through the stereophonics set to take their chairs down...what a farce...these people had been sitting there no problem for a couple of hours before this...
Then the worst organised display I've ever witnessed...leaving the car park...in short... DONT EVER USE SANDRINGHAM AS VENUE AGAIN!!!
It just doesn't work

Great line up, and Jake Bugg, The Blossoms and Stereophonics were all amazing. However the venue is not great, we were told there was 30,000 people there and the queues for the bar, food and the toilets were the worst I have ever seen. There were men urinating all around the fences due to this.
The view of the stage was blocked in places due to trees and the bar, which was not in the best place.
It took us a while to get into the car park but we got there early as were glamping so didn't miss anything, and leaving at 9am this morning we got out easily.
I enjoyed the music but I don't think I would go to another gig here as they are not equipped to deal with the large number of people they let in.

Went on the Saturday. Stereophonics brilliant but the 4 of us who went said we will never go again to a concert at Sandringham
In short.. the stage is completely in the wrong place .. viewed obscured by trees which meant those with chairs having to watch from screens placed around the site. Secondly massive queues for the bars and toilets and finally trying to get out the car park an absolute joke at the end ..
The organisers should be ashamed and embarrassed

Much like many others have written, the performers were excellent couldn't fault them.
It's a shame that's where the good stuff ends. This was genuinely one of the worst festival experiences of my life, the queues for absolutely everything we're outrageous. Men were urinating everywhere by about 6pm because the queues for the toilets were huge. The bars were completely overrun from 5:15pm onwards, spent over an hour waiting to get two pints.
Getting into and out of the venue was where it really fell apart. It took 3 hours to get back to Norwich, we were completely unable to get out of the venue. I took the coach and really did not have a good experience.
Will not be going to this festival again.

An absolute joke, bordering on dangerous festival. Also, they've blocked me on Instagram for commenting the below feedback!

We went to see Mariah at Sandringham on Friday. Mariah was amazing but the whole experience was ruined by poor organisation.

It took us almost 3 hours to get out of the car park! There were hundreds of cars, no cones, so a free for all of everyone trying to get into one tiny exit. Arguments breaking out and people going bumper to bumper.

Inside the venue, people had set up chairs and blankets right near the front of the stage, taking up so much space. A fight broke out behind us about it and security did absolutely nothing. It clearly said no chairs at the front but nothing was done.

At the end of the night, literally thousands of people pushing to one exit. People were even pushing through the disabled area. So dangerous.

Security barely looked inside our bags on arrival. Not great and unsafe for all!!

Food was also terrible. Over £10 for a cold burger.

Heritage live really should be ashamed. All avoidable by choosing an appropriate venue and staffing it correctly.

Let’s get the positives out of the way… the performances from Jake Bugg, Blossoms, and Stereophonics were fantastic.

Now all the negatives… The queues to get into the car parking were some of the worst we have experienced. Around 4 miles long.

Once we had arrived you quickly realised that there were far too many people for the space. You spent most of your time queuing, whether that was for toilets, food, or drinks. Just getting around the site was extremely difficult.

I would say the overcrowding boarded on the dangerous. We witnessed the huge amount of difficulty it took for people to get around in wheelchairs and with buggies. It was horrendous.

I would highlight that the security personnel seemed to be trying their best to stop people misbehaving and people going to the toilet everywhere (literally everywhere you looked). They were friendly and seemed to be working hard. I think they had an uphill battle considering the festival was so poorly designed.

The exit was when it really got bad. Tens of thousands of people headed towards the only exit. However, someone had put a huge LED sign up that flashed an arrow saying ‘blue and yellow car park’ back the way everyone was coming from (towards the stage). This meant that people were heading back towards the thousands of people exiting. This caused absolute carnage. I can’t tell you how dangerous this situation could have become! The parking was all out the same exit in the end and they had someone standing on the sign saying it was wrong.

This has to be the worst organised festival and/or event I have been to. I would say this is an accident waiting to happen. I hope they have good insurance and lawyers if they continue to run events in this way.

Gosh I wish I had read the reviews before!!!!
Won't make that mistake again!
Dangerous no crowd control
People cramped like sardines and any emergency you would have not had a chance!
The walk way to the gold circle was blocked and the exit also. It was mayhem and chaos!
Will never go to a heritage live again!
Toilets also bad sort it out!

The acts especially the Stereophonics were excellent.
The journey to the event took 3 hours which should have been an hours trip.
Parking was satisfactory as was entry.
The reliance on using the catering was also very poor. The drinks queue was ridiculous.
Despite the enjoyment of the music, i am reluctant to go to this festival again.

Stereophonics and Blossoms: really brilliant. The sound was really great. However, the location and organisation are awful - really truly awful. The prices are massively inflated, it took an additional 2 hours to get in, and 2.5 hours to get out on top of the journey time. Avoid at all costs: you will be disappointed.

Heritage Live - Thurs 14th & Fri 15th August.
I’m not sure the difference in how many tickets were sold on Thurs (PSB’s) versus Fri (Mariah) but what a contrast in experience. Thurs was amazing, no queues for toilets, minimal for food and all areas felt safe even towards the front. Fantastic crowd of people too.
♥️ PSB’s ♥️ were INCREDIBLE however the Scissors Sisters (although music was brilliant) were completely inappropriate for a family advertised festival. My teenage daughter and friend were completely horrified. Seeing an old woman flashing her thong and another singer lifting her bra and simulate sex acts on stage was not what we expected, this totally distracted from the excellent music.
Friday was a truly HORRIBLE and TERRIFYING experience. We arrived at 3pm and the place was rammed even then. We had ‘gold circle’ tickets which should have really been ‘Red risk your life circle’.
Chic were incredible and Nile really got the crowd going. We saw a group enter the gold circle with a HUGE SUITCASE and several TROLLEYS which they proceeded to sit on when it stated no chairs allowed!!! How were they allowed in when it clearly stated an ‘A3 SIZE BACKPACK’?!! . I didn’t even pack snacks!

We tried to leave to visit toilets before headlining act Mariah and had to literally push our way out as staff had moved barriers that provided a clear wide walkway into a tight BOTTLE NECK of which hundreds of people were trying to squeeze out. I saw parents with small children looking terrified and it took 15 mins just to leave the gold area. I then queued for 45 MINS!!! Plus toilets were right at the back. Toilets had no water only hand sanitizer (usually there’s a tiny pump sink) so felt disgusting. Just got back to see start of Mariah and really panicked as couldn’t find my daughter as too many people had surged forward. No separation from gold circle and crowds literally moving barriers. No staff to be seen and so many people squashed together. A man was yelling ‘People are going to die here, they’re getting squashed!’ .
I eventually re-united with my daughter and friend but was so shook up I couldn’t concentrate for worrying how we would get out. I didn’t want to spoil their first festival experience but told them we were leaving 1/2 hr before she finished and they agreed. Shame to miss 6 songs but it took us about 20mins just to push through and exit gold area. No markings of an exit anywhere and so disorienting as by now it was dark, if anyone needed medical assistance they would have no chance. No stewards to be seen inside the gold circle and felt it was a total free for all. Many people were either drunk or smoking weed, some acting totally inappropriately infront or younger children and other people looking visibly panicked. If this was happening inside an arena many of these people would have been removed so as not to spoil it for others. A CLEAR maintained opening is required if any crowd area is to be separated at all times. Staff were completely overwhelmed and this must have been terrifying for them too. It’s not rocket science even basics of light sticks required to guide people to an exit that is not clearly visible - you cannot have 30k crowd of people (many of which were drunk) with no crowd control. I heard some people bought gold and didn’t even try to enter the area (which was absolute carnage) is just unacceptable. If we ever attend a Heritage Live festival again we would never put our lives at risk and purchase a seemingly segregated area and just purchase a normal ticket so we can judge and be in control of the space around us and be mindful of our nearest exit should we need it. We witnessed many aggressive people which spoiled the whole event especially as we were packed in like sardines.

On a positive note the parks were fine, very near with lots of staff directing. Well organised, well lit too, we left 30 mins early (along with many other people too) and had no problem getting out at all. There were north and south exits all clearly marked. You can’t expect to leave an event with the bulk of 30k people and get out quickly.

A safety investigation needs to be conducted regarding the staffing and sectioning area of the gold circle - charging £50 to risk your life is insane. I’m furious I paid more to actually risk my daughter’s safety!! She just wanted to see Mariah . This is the single most terrifying experience I have had at an event and I would love to know why a man with a HUGE SUITCASE was allowed even inside let alone infront of the stage area. I think organisers should have at least allowed you to bring your own food in as we had a couple of picky eaters and not fantastic food choices. Drinks prices were ok - Aperol Spritz £12, Piper-Heideseic Champagne £55 btl, £7 pint. Wish we hadn’t attended Friday although Mariah was amazing as were her band and dancers!!!!!