Hermetise Reviews 

1.039
•
TrustScore 3 uit 5

2,8

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Beoordeeld met 5 van de 5 sterren

Personnellement, j'ai eu une excellente expérience, j'adore les produits nombreux que j'ai achetés, et j'y retourne cette semaine pour un soin du visage offert gracieusement lors de ma dernière visi... Toon meer

Beoordeeld met 4 van de 5 sterren

-great product -expensive -extremely pushy sales people (might not go back because they tried to add another product on my card without asking me first) - tip: be more elusive, then you’re more ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Betrug!!! Ich habe am 18. Mai 2022 Hermetise - Wrinkle Filler gekauft. 10 ml in einer spritzenähnlichen Flacon für 300.- EUR. Mir wurde verschichert, das bei 2-maliger Anwendung pro Woche ic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ich wurde heute (11.10.2021) in der Kärntner Str. in Wien in den Hermetise-Shop von einem sehr charmanten Verkäufer erfolgreich gelockt, d. h. ich habe eingekauft. Inwieweit die Antiwrinkle-Creme wirk... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetica winkel
  2. ook in
  3. Apotheek
  4. Huidverzorgingskliniek

Geschreven door het bedrijf

Welcome to the luxury and convenience of anti-aging benefits at home. The Hermetise professionals have unlocked the future of skin care by relying on the most ancient forms of practice. A 21 century approach to wellness – tried-and-true healing treatments to set you on the path of self-discovery and awakening.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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2,8

Alle reviews

(1.039)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

hermetise South town mall Utah

My wife went to the South town mall in sandy Utah to return an item at a different store. A lady came out of the store and gave her a free sample. Then told her to come into the store, my wife said she needed to go but the lady was very pushy. My wife eventually gave in. They started giving her all samples and saying such great discounts . Whenever my wife would try to leave she lady would block her way and say you have the sample now you buy it. My wife could not get away from her. My wife just wanted to get out. But the lady was very forceful and pushy. She kept saying you need to put money into your face, and how much her face was worth. She eventually said whatever I will pay the 17$ for the sample and the lady took the card, swiped it gave her the receipt said 85$ then said it is 17$ per sample.

I am pissed that someone would talk to my wife like this and insult her and scam her. I went back to the store 3 times and 2x times they were closed during normal business hours and the 3rd time they were open but claimed they didn't know anything about it and said none of the 4 people working there could refund me for the un Opened products. The guy was very aggressive at me and then proceeded to folllow me out of the mall, but luckily stopped before the parking lot. Very uncomfortable situation

17 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All the products can see difference in…

All the products can see difference in my face. More brighter and glow. Recommend!

20 juni 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Harshini,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 4 van de 5 sterren

Tyson Center Mall in Virginia

I just brought products while visiting in Mall in Virginia/ D.C Tyson Center. Sales people are Middle Eastern. You have to just walk away! The second you stop They Got You. I hope i didn't get scammed. I spent $212.

6 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The wrinkle eraser did not work

The wrinkle eraser did not work. By that night back the same after being told good 7 days they don’t tell you there no return so you are out 400.00. You have no idea from their store. Do not buy.

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 service!

Got a few products for my sisters birthday and she absolutely loved them! Big thank you to Adar for the recommendations!! Great service :)

10 mei 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Walter,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 5 van de 5 sterren

I use Hermetise products on a daily…

I use Hermetise products on a daily basis for years, my most favorite is the Thermal Mask, I do this twice a week before going to bed and I love it, it’s like a sweet treat for my face!! Great stuff I highly recommend.

6 mei 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Esther,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 5 van de 5 sterren

I love the Hermetise Diamond product line!

Over a month ago, I used the professional diamond collagen peeling mask for the first time. After one use, it left my skin subtle and extra smooth to the touch. I’m really impressed with this product line and am eager to try the additional options on my aging skin.

I also currently use the professional diamond collagen moisturizer which I absolutely love. With daily use, it leaves my 55+ skin nourished and completely smooth. This moisturizer has also improved the quality of my skin, irritated spots and red areas are now gone. I’m very happy with these products. Both products have a subtle fresh smell that does not irritate my skin in any way.

Until a month ago, I never heard of Hermetise products but obviously the boutique in Cocoa Beach, Florida recommended their entire product line and I’m so glad they did.

10 april 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Tammy,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Prodotti scadenti

Fermata in uno dei loro negozi, con un forte pressing sull’acquisto ho deciso di prendere un prodotto scrub viso e me ne sono pentita subito . Prodotto scadente
Mi sono trovata malissimo
Puntano sullo sconto su un prezzo già altissimo e ti offrono anche di tornare in negozio per una seduta con esperta che mentre ti fa il trattamento viso, brevissimo, cerca di convincerti in modo insistente per farti acquistare altri prodotti
Mai più !

3 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am extremely happy with Hermetise…

I am extremely happy with Hermetise sales reps and customer service department. I couldn’t place an order online as I am not really computer savvy. I called Hermetise and they assisted me with an amazing service. They also gave me a discount price for the products I purchased. I’ve been using Hermetise’s products for years found them in a mall when I was traveling many years ago and ever since I can’t live without their products. I recommend them to all my family and friends it really is a great line.

10 april 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Luz,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 4 van de 5 sterren

Love the body butter

Love the body butter. It is so smooth and creamy.

15 april 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Allyson,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Über griffige Masche

Ich kann die negativen Bewertungen nur bestätigen und die Masche erst die Frage welche Produkte man benutze, in den Laden, Handpeeling, Handcreme, dann Augen mit dem Föhn alles identisch und am Ende -50% blablabla und das in Toronto… mir war das so aufdringlich und komisch, dass ich zum Glück schnell den Laden verlassen habe. Ich frage mich, wenn diese Produkt tatsächlich so unglaublich gut ist warum es dann so eine bitte und aufdringliche Masche wie auf einem Markt braucht um es unter zu bekommen??? Die zuerst sehr freundliche und charmante Stimmung kippte in dem Moment als bemerkt wurde, dass ich nichts kaufen werde und ich wurde mit der Frage verabschiedet, ob ich mit selbst den Preis nicht wert sei…
Ich finde auch die Antworten hier im Chat von Hermetise sehr fragwürdig…wenn weltweit die selbe Masche abgezogen wird hat das wohl nichts individuell mit einem Shop zu tun, also würde ich hinunter auf ein Kommentar von Ohnen gerne verzichten… es gibt keine guten Argumente für so unprofessionally abzocke und wie gesagt ein wirklich gutes Produkt lässt seine Käufer es finden und muss nicht um sie werben geschweige den sie bedrängen… äußert peinlich!

15 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Strafwürdige Betrugsmasche!

Strafwürdige Betrugsmasche!
Potentielle Opfer werden in Fußgängerzonen (Wien) mit dubiosen Versprechungen ins Geschäft gelockt und so lange beschwatzt bis sie völlig überteuerte Produkte kaufen. Drei bis vier dreiste Verkäufer ohne jegliche Kompetenz sind nur darauf geschult, Touristen zu neppen. Natürlich könnte man jetzt sagen, selber schuld aber diese Masche ist unmenschlich und höchst unanständig.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My absolute favorite line of products

My absolute favorite line of products. Decadence and luxury all in one. I tell all my friends about it when they ask what I have been doing to my skin!! OMG!

19 januari 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Arielle,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 5 van de 5 sterren

While on vacation

While on vacation, I purchased some products and then forgot how to use them. I called Hermetise customer service, and Adar assisted me over the phone. She explained everything step by step, and now I can finally use these amazing products properly. Thank you Adar for your amazing customer service.

15 maart 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Sally,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.

Thank you once again for your support.

Best regards,

Hermetise
Customer Service Team

Beoordeeld met 1 van de 5 sterren

***THESE PEOPLE PRAY ON TOURISTS!***…

***THESE PEOPLE PRAY ON TOURISTS!*** Went to a shop in Nassau and they separated me from my mother. Told me “shes getting treatment, come back in ten mins”. They told me this 3 times before I started getting so worried about her that even despite the dirty looks the workers were giving me, I walked into the back to find her. They had her in a room and RIGHT THEN she just happened to be done. Turns out, she wanted to purchase ONE item and they had taken her credit and were using that time to charge her card over and over again, totaling over $6,300. DO NOT let them separate you from your group or take your card from you.

28 maart 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Julie K,

I trust this message finds you well. I am writing to address the concerns you raised in your recent review on Hermetise's Trustpilot page. Firstly, I would like to extend our sincere apologies for any inconvenience you may have experienced during your visit to one of our retail locations.
At Hermetise, we are committed to ensuring the utmost satisfaction of our valued customers. While we acknowledge that, as a wholesale distributor, we do not have direct control over the policies and operations of individual retail stores, we are dedicated to assisting you in resolving any issues you may have encountered.
To facilitate the resolution process, we kindly request that you provide us with the following information:

Mall:
State:
City:
Address of Store:
Store Name:
Brand Purchased:
Date of Purchase:
Amount Paid:
Lot#/Expiration Date:
Picture of Receipt/Receipt#:
Was the Product Opened? (Yes/No):
Details of Your Concern:
Your Email:
Your Phone Number:
Your Full Name:
Ticket Number:

Please rest assured that while we may not have direct control over store policies, we will do our utmost to liaise.

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. Bought the product in Costa Maya from Nathaniel. Very pleasant. Enjoyed the experience.

12 maart 2024
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Diane,

We wanted to express our heartfelt gratitude for the kind and positive review you recently left for us. Your words mean a lot to us, and we truly appreciate you taking the time to share your experience.
Your feedback and support inspire us to continue providing excellent products and services. We are dedicated to maintaining the high standards that you've come to expect from us.

Beoordeeld met 1 van de 5 sterren

Hi i bought the product from mall in…raffles singapore

Hi i bought the product from mall in Singapore in Raffles Blvd , i agree that the sales people were pushy but my main point is that the product which they did a demo with it not same which i bought
total scam

23 oktober 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

Dear Zeinab Awada,

I hope this message finds you well. I am writing to address your recent review on Hermetise's Trustpilot page and to apologize for any inconvenience you may have experienced with our products.
First and foremost, we want to express our sincere regret for any issues you encountered with your Hermetise product. As a wholesale distributor, we understand that we do not have direct control over certain policies, but we take full responsibility for the quality and satisfaction of our customers.

In an effort to make things right, we would like to offer you a replacement product for the defective one you received. To ensure that we can send you the replacement promptly, we kindly request the following information:

Your Full Name:
Phone Number:
Email Address:
Shipping Address:

Please provide this information at your earliest convenience so that we can process your replacement order swiftly.
At Hermetise, customer satisfaction is our top priority, and we are committed to resolving any issues you may have had. We believe that this replacement will meet your expectations and provide you with a better experience.

Additionally, we kindly request that, once you receive the replacement product and have had the opportunity to evaluate it, you consider editing or removing your negative review on Trustpilot. Your feedback is valuable to us, and we hope that your updated review reflects the improvements we have made to address your concerns.

Thank you for your cooperation, and we once again apologize for any inconvenience you may have faced. If you have any further questions or require assistance, please do not hesitate to reach out to us.

We look forward to rectifying this situation and providing you with the exceptional Hermetise experience you deserve.

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