Hermetise Reviews 

1.039
•
TrustScore 3 uit 5

2,8

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Beoordeeld met 5 van de 5 sterren

Personnellement, j'ai eu une excellente expérience, j'adore les produits nombreux que j'ai achetés, et j'y retourne cette semaine pour un soin du visage offert gracieusement lors de ma dernière visi... Toon meer

Beoordeeld met 4 van de 5 sterren

-great product -expensive -extremely pushy sales people (might not go back because they tried to add another product on my card without asking me first) - tip: be more elusive, then you’re more ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Betrug!!! Ich habe am 18. Mai 2022 Hermetise - Wrinkle Filler gekauft. 10 ml in einer spritzenähnlichen Flacon für 300.- EUR. Mir wurde verschichert, das bei 2-maliger Anwendung pro Woche ic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ich wurde heute (11.10.2021) in der Kärntner Str. in Wien in den Hermetise-Shop von einem sehr charmanten Verkäufer erfolgreich gelockt, d. h. ich habe eingekauft. Inwieweit die Antiwrinkle-Creme wirk... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetica winkel
  2. ook in
  3. Apotheek
  4. Huidverzorgingskliniek

Geschreven door het bedrijf

Welcome to the luxury and convenience of anti-aging benefits at home. The Hermetise professionals have unlocked the future of skin care by relying on the most ancient forms of practice. A 21 century approach to wellness – tried-and-true healing treatments to set you on the path of self-discovery and awakening.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

1K reviews

5 sterren
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Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,8

Alle reviews

(1.039)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great product

Update:
I connected to the corporate office of Hermetise and they sent me a replacement. The replacement is working correctly and the product does tighten and smooth under my eyes as I experienced during my demonstration prior to purchase. I am happy with the product and with the corporate office of Hermetise. (The contact info given for the Cozumel port location was not correct on the receipt and I could never connect with them).

I just purchased the Hermetise Yubari King Wrinkle Eraser product from the store in Cozumel Mexico cruise port on Oct 5th, while on a cruise. I paid $200 for the product and used it one time, almost half a small pea size to use under both eyes, not each, for both. The second time I went to use it was Sunday morning and just a tiny bit came out, not even a half of a half size pea size. The syringe seems to be empty, and of course since it is light blue solid color, I cannot see through it to tell for sure. To say I am upset is saying it too lightly. I will be contesting the purchase on my credit card and want to warn other potential customers of my experience. I would have NEVER paid $200 for a one-time use.

21 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUYER BEWARE!! I would give 0 stars if I could

I would give 0 stars if I could. I wish i had looked up these reviews prior to being assaulted by the slimiest salesmen I really have ever encountered on a trip to the Bahamas. I bought eye cream for bags that actually made a difference in the store but the product I took home for $200 didn’t work at all like that. They tried to sell me the red light wrinkle machine thing for $1000s but I had no interest and made that very clear. First guy told me they don’t even sell it on their store but he wanted to show me how it worked with a product. Then the next guy comes “because” he’s the expert and he starts trying g to sell me the machine. I was still a “No” and eventually he got really mad and told me I was wasting his time. I said I had no interest in tools without researching from the first mention. After #2 left I looked at myself in the mirror and could still see product on my face so I asked if i could borrow a Kleenex. A 3rd man came and helped me wipe off product while STILL TRYING to sell me the machine. If I hadn’t been ripped off for the eye cream which is NOT THE SAME as what was sampled on the store, I would consider their tactics comical. Stay away from any Hermetise products. They are a scam. The salespeople are scam artists. Buyer beware!

17 april 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We sincerely appreciate your review, and we're sorry to hear that you had an unsatisfactory experience with one of our products. Your satisfaction is our utmost priority, and we're here to help.
Please note that as an authorized wholesale distributor, we aren't directly connected to individual stores. However, we are committed to assisting you to the best of our ability. To resolve any issues you've encountered, please reach out to us at customer-service@hermetise.com. We'd be delighted to assist you with the product that didn't meet your expectations.
Your feedback is valuable, and we look forward to making things right for you.

Beoordeeld met 1 van de 5 sterren

As expected, no good

As others have said, they were hovering outside the front door, handing out soaps, and offered a demo of their eye cream. The demo took a seemingly very long time so she could spew marketing hype about the product. Then I was offered a 10 mil bottle for $300 but because they’re having a sale I could have it for $250. There’s no way I am buying something that expensive without researching it first. My first thoughts were, do we even know if topical collagen is effective? apparently not! Next concern was that, like most products would it only worked when you were using it? Sure enough 10 minutes later the effects were gone and I looked worse. + I highly doubt there anre any purported long-term benefits. Thanks, everyone.

5 oktober 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We genuinely appreciate your review and are sorry to hear about your recent experience at one of our stores. Your satisfaction is our top priority, and we're committed to enhancing your store visit.
Please understand that, as an Authorized Wholesale Distributor, we have limited control over individual stores. However, we are eager to assist you in any way possible to improve your store experience.
Kindly reach out to us at customer-service@hermetise.com, and let us know the details of your store visit so we can work on making it a better one for you.
Your feedback is invaluable, and we're here to ensure your satisfaction.

Beoordeeld met 4 van de 5 sterren

STUPID unnecessary tactics for BEST Products

Hey CORPORATE READ ME! How I wished they didn't use the sell tactics that they do. And here is why!! Their products! OMG they work!!! If I was made of money, fine, when they initially try to push you for the ridiculous price. But then they drop the price over and over like a used car salesman does. Why!!! Just charge the lowest price you give and more will buy. Supply and Demand. Then these reviews about your sales tactics will go away and be replaced by glowing ones. LITERALLY GLOWING (FROM USING YOUR PRODUCTS!) TRY THEM, REALLY TRY THEM. You will so no need to push such
Shaddy tactics. I'm mortified to recommed your products in fear those will be taken advatange of or embrassed by the online reviews. As a former VP of Sales and Marketing in a different industry you are causing reputation damage for what? Those few that buy at your outrageous first offer?! How about this just sell those same few more products? Gain more market share. That way when they figure you out, they rave about the products instead of filing complaints for the shady tactics. Otherwise slowly over time (I'm sure you're feeling it already) you're amazing products will become obsolete. I think your products are way too good and probably the best ever of what I've used in my time - Image, Obagi, Color Science and very expensive ones like Le Mer and La Prairie. $100 a jar is plenty. You're welcome! Only because it's true and my skin is witness 44yrs of age going on 30. I have 20 somethings coming after me all the time. They're not my type but someone's for sure!

23 oktober 2022
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We wanted to express our heartfelt gratitude for the kind and positive review you recently left for us. Your words mean a lot to us, and we truly appreciate you taking the time to share your experience.
Your feedback and support inspire us to continue providing excellent products and services. We are dedicated to maintaining the high standards that you've come to expect from us.

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM

We purchased the wrinkle eraser and exfoliant after a demo at the CNE in Toronto. The cream the guy used on our faces immediately lifted deep wrinkles and totally erased the bags from under my husbands eyes. We paid $200 each for the wrinkle cream and $75 for the exfoliant and when we got home and used the product it was nothing like the product they used on us in the demo and did absolutely nothing. In the demo the product balled up giving the appearance it was taking off your extra dead skin but I discovered it's the " actual product " that balls up and it did the same thing when I applied it to a piece of paper. What a rip off this company is and they tried to use high pressure sales tactics on us which didn't work and we purchased of our own free will knowing it was way overpriced but I must say I didn't expect the product itself to be a different product and therefore actual trickery and deceit involved. The lady came over and tried to sell me an $8000 face machine afterwards and when I asked her if she was " high " she said I'll give it to you for $4000. I told her she'd met her match and moved on and she said "don't you want to look good " ? to which I replied " Don't I already look good" ? this company is misrepresenting their products in the worst way and I would steer very clear of them. They all seem to be engaging in very high pressure sales tactics and were not honest and basically scammed us. Luckily we are the kind of people that can afford to waste $200 and kick ourselves for being so stupid but a lot of people couldn't afford that.

19 augustus 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

I trust this message finds you in good health. We have made multiple attempts to reach out to you over the past several days in response to your recent inquiry, but unfortunately, we have not received any response from your side.
Your insights and concerns hold great importance to us, and we are committed to addressing them promptly. To ensure we provide you with the best possible assistance, we kindly request that you reach out to our dedicated customer service team at customer-service@hermetise.com as soon as possible.
Your response will greatly assist us in delivering the level of service you deserve. We have sent multiple messages, and your feedback is crucial in helping us serve you better.
Thank you for choosing Hermetise, and we look forward to hearing from you soon.

Beoordeeld met 5 van de 5 sterren

Appreciated the lovely wonderful…

Appreciated the lovely wonderful Beautician,who has attended to me personally. Her professional advice is much needed to treat my tired skin, giving me the glow again. Really enjoy her personable attention and step by step explanation on how to revive my dull skin. Look forward to every soaking deep treatment forward. Highly recommended Beautician and products.

1 augustus 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We wanted to express our heartfelt gratitude for the kind and positive review you recently left for us. Your words mean a lot to us, and we truly appreciate you taking the time to share your experience.

Your feedback and support inspire us to continue providing excellent products and services. We are dedicated to maintaining the high standards that you've come to expect from us.

Beoordeeld met 5 van de 5 sterren

I’m so glad to know this product

I’m so glad to know this product , it emulsifies beautifully on my face and it does its work really very well without drying up my skin . I can actually see improvement already from just one week of using this product .My face is evening out . I’m telling you !!!!…I would like to mention Cara and Dhara her team are very focused on their clients good looking.The staff Dhara is very friendly ,well trained and professional. Impressed with her professionalism. Keep the fantastic job !! Never a regret for choosing this product . Thank you Cara and Dhara .

6 juni 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We wanted to express our heartfelt gratitude for the kind and positive review you recently left for us. Your words mean a lot to us, and we truly appreciate you taking the time to share your experience and love for our products!

Your feedback and support inspire us to continue providing excellent products and services. We are dedicated to maintaining the high standards that you've come to expect from us.

Beoordeeld met 1 van de 5 sterren

Warum wird nur auf meine Bewertung geantwortet?

Ein Stern ist noch zuviel!
Habe schon 6x an die genannte Adresse geschrieben.
Belege,Fotos....alles versendet.
Aber geschehen ist nichts.

9 juni 2023
Logo Hermetise

Antwoord van Hermetise

Dear Margot,
I hope this message finds you well. We've been making efforts to get in touch with you regarding your recent inquiry, but unfortunately, we haven't received a response from your end.
Your input is invaluable to us, and we want to make sure we address any concerns you may have. To assist you effectively, we kindly request that you reach out to our customer service team at customer-service@hermetise.com at your earliest convenience.
Rest assured, your satisfaction is our top priority, and we are here to help in any way we can.

Beoordeeld met 1 van de 5 sterren

Don't enter the store! You will be pressured.

Two men at the entrance handed me a sample as I was walking by. They asked me to come in. I wish I had listened to my instincts and just kept walking.
Salesman engaged me in conversation and sampled exfoliator and cream on my hand. He was in my space. The chair was turned to the back of the store and I felt trapped. Regretfully, I purchased the items for $200. He was quick to run the credit card but he did not give me my items and distracted me by asking me to sample their eye cream which made my skin tingle and felt uncomfortable. Then talked to me about a face mask. He said items and another product would cost $699, cheaper than the internet price of greater than $1000. I declined and he marked them down to $149. At this point, I realized this is a scam. No returns, BTW. Only exchanges. He ignored me repeatedly when i told him I had to leave and asked me to try their salt rub and then their facial. Offered a free facial and tried to get me to go to the back room. I felt extremely uncomfortable.
Should have been rude and given him the alternatim to call security. Beware. Pressure tactics by salesmen who take advantage of your vulnerability and politeness. They keep your items and try to sell you more products.
I will never go back there. Bunch of con artists.

5 juli 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We genuinely appreciate your review and are sorry to hear about your recent experience at one of our stores. Your satisfaction is our top priority, and we're committed to enhancing your store visit.
Please understand that, as an Authorized Wholesale Distributor, we have limited control over individual stores. However, we are eager to assist you in any way possible to improve your store experience.
Kindly reach out to us at customer-service@hermetise.com, and let us know the details of your store visit so we can work on making it a better one for you.
Your feedback is invaluable, and we're here to ensure your satisfaction.

Beoordeeld met 1 van de 5 sterren

Products in store are not the same as what you buy

Purchased the eye serum after an instore demonstration at Charleston Place in Charleston SC.
I used the product at home, along with two other people who also had the demo, and this is NOT THE SAME PRODUCT that was used in the store. I contacted that store "owner" and nicely asked for a refund due to a fraudulent product. I have now read many reviews about this product and apparently this is a very common experience! I was not sold what I had agreed to buy and would like a full refund based on misrepresentation. Also, be aware, the store also likes to try and sell you $8,000 lasers. Total Bait and Switch. Terrible experience.

11 mei 2023
Logo Hermetise

Antwoord van Hermetise

We sincerely appreciate your review, and we're sorry to hear that you had an unsatisfactory experience with one of our products. Your satisfaction is our utmost priority, and we're here to help. We have emailed you multiple times informing you of the situation and we are working tirelessly to try and resolve this misunderstanding. I also want to inform you, the $8000 lasers are our FDA approved Medical Devices.
Please note that as an Authorized Wholesale Distributor, we aren't directly connected to individual stores. However, we are committed to assisting you to the best of our ability. To resolve any issues you've encountered, please reach out to us at customer-service@hermetise.com. We'd be delighted to assist you with the product that didn't meet your expectations.
Your feedback is valuable, and we look forward to making things right for you.

Beoordeeld met 1 van de 5 sterren

Hermetise in Multiplaza, Costa Rica

Today I went to Multiplaza, Escazú in Costa Rica - walked by the Hermetise store, when this salesperson wanted me to try their hand cream. Fine, I did, said thanks and tried to walk away. Then they had a "gift" for me. I said I didn't have the time neither was I interested, but somehow ended up in their chair. This guy came out and tried all his sales tricks on me - I looked younger than my ages (I'm 29...), - took the price down from $159 to $47. I said I have never heard of your brand that you claim is from London, even though I lived there, so no thank you. These people were friendly but way too pushy. I would never trust them, their products nor the brand ever.

17 mei 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We genuinely appreciate your review and are sorry to hear about your recent experience at one of our stores. Your satisfaction is our top priority, and we're committed to enhancing your store visit.
Please understand that, as an Authorized Wholesale Distributor, we have limited control over individual stores. However, we are eager to assist you in any way possible to improve your store experience.
Kindly reach out to us at customer-service@hermetise.com, and let us know the details of your store visit so we can work on making it a better one for you.
Your feedback is invaluable, and we're here to ensure your satisfaction.

Beoordeeld met 1 van de 5 sterren

Disgraceful sales tactics designed to prey on the vulnerable

This is the most predatory and shameful business I have ever encountered in my life.
Like others, I was ambushed at my local mall by a pushy saleswoman who lured me into their kiosk with a free sample (I can only blame myself for that one). Next thing I know, I'm in a chair having product after product applied to my face while the woman drones on about how much I need them for my skin. I knew immediately where this was going and that it wouldn't end well, because there was no chance in hell that I was buying anything. Lo and behold, we get to the end and I'm told that I can buy the whole set of products for a whopping $650! As if. I told her to take a hike, but she continued to prod, using every sales tactic under the sun to try and pressure me into buying something; it's a special promotion only for today, I'll throw in another cream for free if you promise not to tell anyone ("can I trust you?" she said), bringing the price down to an eventual $140 and then asking how I would like to pay, etc etc. It was obvious that she was desperately hunting for a sale. Well luckily I had enough fortitude to stand my ground and say no. And let me tell you, she was visibly angry when it became clear that I wasn't budging. The experience prompted me to hop online to look for reviews and now I learn that so many others have experienced the same thing. However I am absolutely horrified to see the amount of people that actually bought the damn products! Jeez people, you must learn to say no! But there's no denying that their sales tactics are slimey, dangerous, and EFFECTIVE. I can absolutely see how this approach would work on a lot of people. As my titles indicates, it is designed to fleece you and take advantage of your politeness and people-pleasing tendencies. They will pitch to you at an intentionally high pace so that you are never given a single moment to think; always either talking about or demonstrating the product, or asking you personal questions to create the illusion of buddy-buddy friendliness. Be aware, they are experts at taking complete control of the situation so that you can never feel truly grounded and level-headed. Please remember, this is NOT the time to be "nice" and buy something you don't need just to make a filthy salesperson happy. This so-called business was conceived by disgusting, verminous parasites to exploit your sensibilities and squeeze as much money out of you as possible. Don't fall for it.

16 april 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise

We genuinely appreciate your review and are sorry to hear about your recent experience at one of our stores. Your satisfaction is our top priority, and we're committed to enhancing your store visit.
Please understand that, as an Authorized Wholesale Distributor, we have limited control over individual stores. However, we are eager to assist you in any way possible to improve your store experience.
Kindly reach out to us at customer-service@hermetise.com, and let us know the details of your store visit so we can work on making it a better one for you.
Your feedback is invaluable, and we're here to ensure your satisfaction

Beoordeeld met 4 van de 5 sterren

Gute Beratung und Produkte

Zugegeben, die Direktansprache der Berater mag aufdringlich wirken. Ich bin jedoch an einen sehr kompetenten Herren geraten, der auf den ersten Blick nicht nur mein Alter und Ernährungsgewohnheiten, sondern auch meine bisherige Kosmetik einzuschätzen wusste. Die kosmetische Beratung war sehr gut, fachlich wie freundlich und ich bin mit tollen Produkten gegangen. Ob diese so nachhaltig und ergiebig sind wie angepriesen werde ich noch sehen.
Bislang für mich jedoch wenig Anlass zur Unzufriedenheit.

2 april 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Annoying sales tactic but an amazing product!

I recently went to the mall to buy a moisturizer from Sephora. I hate going to the mall because I hate the annoying, sometimes rude, kiosk salespeople. I was brought over to the kiosk, and though I tried to leave, the saleswoman was very pushy. Somehow the price got pushed from $250 to $99, which made me very skeptical. But I was in a hurry, and decided to spend the $99 on the body scrub and butter. Though I wasn't the biggest fan of the sales tactic, I absolutely love the product. I have a multitude of skin issues, and the scrub and butter surprisingly didn't irritate my skin; it helped it! Though I personally would not spend the 70-something they are charging online, I would recommend to someone that can afford that.

1 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

March 19 in Bonita Springs Fl....watch out!!!

March 19 in Bonita Springs Fl....you have people selling your products. I question the validity of them really selling the real product. They took me for $3887.25 with their high-pressure sales. I don't think you want your products misrepresented like this. And no refund...that's not something a fine cosmetic line says! I am not a happy camper!

19 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Yubari King Wrinkle eraser

I bought the Yubari King Wrinkle eraser in Mexico. Just went to use the product ~ first time. Can not get it to pump Have tried unclogging with a safety pin. Customer service is NO HELP. Need to jump through hoops to get any help. Show receipt, Photo of item, explanation of why or how the product does not work. Exp. date 06/26 Lot: 37060

15 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ich kann die Produkte empfehlen

Ich kann die schlechten Bewertungen zum Teil nachvollziehen: die Kundenanwerbung ist tatsächlich sehr aufdringlich..Mir sind sie auch in der Wiener Fußgängerzoge auf die Pelle gerückt. Am Ende hab ich ein Set für die Nagelpflege, ein Gesichtswasser und AntiagingCreme (Yubari King wrinkle eraser) in dieser Spritze gekauft, nachdem ich die Produkte testen konnte. Bezahlt hab ich auch knapp 300€ natürlich mit 200% Rabatt gefühlt laut Mitarbeiter.

Muss aber sagen, dass ich die Creme jetzt seit 1.5 Jahren habe (noch die erste) und immer wieder feststellen muss, dass meine Augenringe und Stirnlinien deutlich reduziert werden. Ich sah als Teenie immer älter aus, und werde dieses Jahr 32 und jeder schätzt mich deutlich jünger. Ich bin ein extrem allergieanfälliger Mensch, gerade bei Haut, habe sogar Psoriasis, Neurodermitis und diverse Lebensmittelallergien. Ich vertrage nicht mal das Mizellen Reinigungswasser herkömmlicher Marken. Was soll ich sagen, Hermetise Produkte vertrage ich super und sie machen alles, was sie sollen.

Von mir ein klares JA.

Leider musste ich jetzt feststellen, dass die noch mal teurer geworden sind (paar Hunderteuro nur für die Creme in der Spritze. Nicht in meinem Budget, LEIDER!
Hätte mir sehr gern das Reinigungswasser und Antiagingcreme noch mal gekauft.

15 maart 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The culprit is Avologi Eneo.

I wrote a review 7 days ago. ( I now walk on the opposite side of the mall). After a response from Hermatise I now realize that the mall store, Avologi Eneo, is a separate entity from Hermatise, and they purchase and sell Hematise products. I complained about the heavy handed, manipulative tactics they use to push their products. Hermatise is the big one they use, and although I apologize to Hermatise for my confusion, I do urge that Hermatise better vet the sellers of their very high end product

3 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pessimi invece di venire incontro al…

Pessimi invece di venire incontro al mio dissenso dicono che il prodotto non appartiene a loro... Che penosi

6 maart 2023
Review zonder uitnodiging
Logo Hermetise

Antwoord van Hermetise


I am disappointed to hear about your experience and would like to discuss it with you offline.
I apologize for the poor customer service you have experienced, please give us a chance to resolve this and email me when you have a moment at: customer-service@hermetise.com
Please add: Attn Stephanie/trustpilot" to the subject line.

Stephanie

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