Hero Journey Club Reviews 

226
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is a great substitute for in-person group therapy. The company does a good job of matching you up to a group that will fit your needs, and the group leaders are very helpful. This is my second ti... Toon meer

Beoordeeld met 5 van de 5 sterren

I enjoy gaming alot and adding gaming to therapy makes it feel so much less scary for me. I also love having group therapy v.s individual therapy because I feel less pressure and more connected to oth... Toon meer

Beoordeeld met 1 van de 5 sterren

Signed my son up for this program and I really don't understand how this would build social skills. You’re paying $30 a week for them to sit at a computer and play a game online together with almost n... Toon meer

Beoordeeld met 5 van de 5 sterren

It's so nice to be able to connect with others. It's easier to open up when you see and hear that others are going through similar situations. Sometimes others bring up topics that you haven't even re... Toon meer

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg
  2. Psychotherapeut

Geschreven door het bedrijf

We provide weekly group mental health support sessions inside of video games to address issues of depression, anxiety, addiction, identity, trauma, neurodivergence, stress, gender/sexuality, relationships, loneliness, etc. Small groups of 5 gamers pseudonymously meet weekly for 80 mins, led by trained facilitators (PsyD, LMFT, LCSW, and LMHC clinicians) with expertise in evidence-based group psychotherapy.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

226 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(226)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Unforgettable

Hero Journey Club has allowed me to build community with others. Through group sessions I feel like I have people to confide in. And people I can connect with outside of group sessions. I feel less alone, and feel very supported. They are always adding new experiences and ideas.

21 september 2024
Beoordeeld met 4 van de 5 sterren

Supportive and helpful format

I lucked out and got matched with a nice, supportive group of people similar to my age and life stage that meets on the weekends. I also really like the format of each meeting where we all get a chance to check in and process our weeks a little bit. I'm a little bummed that my group changed so soon after I joined. I'm hoping for more stability moving forward. Our group doesn't really play games together though you can if you want to. It's a little hard to process meaningfully and play a game at the same time, so I don't mind much. I definitely recommend it for people looking for support without having to go anywhere or be on camera.

8 september 2024
Beoordeeld met 5 van de 5 sterren

Very low-key environment which makes…

Very low-key environment which makes for the perfect amount of comfortability. Really kind therapists and facilitators and a really great environment to talk about mental health and life.

27 augustus 2024
Beoordeeld met 5 van de 5 sterren

To be seen and heard

I think I was blessed to have a group who’s made me feel heard and seen all the time. Everyone listens to everyone and respectful of their journey.

15 augustus 2024
Beoordeeld met 1 van de 5 sterren

Not real therapy. Company management is terrible and will make your life more unstable not less.

I have been with HJC for many months. Some of those have been good. The therapists are decent - like all mental health groups there's some that are great fits and some that are poor fits. But the administration is terrible. Genuinely the worst. Here's just a surface list of issues I've encountered in my time there.

Frequent therapist absences, always at the last minute.
Instead of canceling and refunding the sessions without your therapist they try to bring in someone you don't know to lead the sessions like a substitute teacher
Ending whole programs and groups spontaneously without notice, bouncing members and groups around therapists other groups and meeting times due to no fault of the members.
Billing issues are rampant, often charging people for sessions they either canceled or were supposed to have been credited for.
Most recently they moved our therapist to a new position and gave us a new facilitator who was a terrible fit. They gave us no notice, one day our group leader came in and said "this is our last session" and we never heard from them again. When we expressed that the person they chose for us was a bad fit they said they couldn't help our group, they had no replacement for us, and we are currently being left high and dry without a therapy group.
Their entire response has boiled down to "I know we made all these changes to your group and treated you poorly without notice and tried to bill you for it and we have changed your therapist several times because of mistakes on our end but we can't help you. Deal with it."
The therapy itself is only OK. There's a serious issue where they present themselves as hiring mental health caregiving professionals and then try to push for it to be "subclinical". They have surveys for example that they say is to make your sessions better. These surveys are not for your therapist or used to care for you more. They are market research surveys. If you say "I dont know if I feel better." they will use that to end the group you're in. The surveys SOUND like hipaa protected data delivered to ypur mental health care team but because they are "sub clinical" they are not! Anything you say to the company outside of sessions can and will be used against you if you are unhappy - ironically the people who are unhappy need mental health support services the most!
My last complaint is that the sessions are honestly really short. 90 minutes sounds like a lot. But split 6 ways (5 people and saying hello/goodbye) means you're lucky to get 15 minutes to talk. And if you've ever attended a community meeting with checkins at the start (high for the week, low for the week, something you're looking forward to) half the sessions are just that. If anyone in your group is having any sort of distress to sort through (which of they do) you don't get to talk almost at all.
90% of the time they don't even organize group gaming.

All around hjc is a company. You're nothing but a paycheck to them. They will make your life less stable. You will regularly look forward to sessions and leave them disappointed if you even have them at all. Until they realize that no amount of saying "but we are subclinical!" absolves them of their responsibilities towards the mental wellbeing of the clients they claim to serve, I would not go with this company. Doubly so if you suffer from a serious mental health condition. The instability they provide is nothing short of neglect and exploitation of vulnerable populations. They are here to take your money and nothing else.

12 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful Group Support for Depression

I've enjoyed connecting with my group at HeroJourney and am glad I tried it. Recurring depression is a part of my life and the regular group meetings help with managing it. Other groups I've tried it can be difficult to connect with others in and it can be a lot more intense. I like that my group at HeroJourney is open and it's easier to connect since we're all playing a game together. My group counselor is helpful and I enjoy learning new ideas and techniques for managing depression from her.

7 augustus 2024
Beoordeeld met 5 van de 5 sterren

Group Therapy with Games!

I really enjoy being able to play my favorite games with a group while talking about my struggles. It also helps to hear others struggles and share with a group. The facilitator does an excellent job of prompting the group and giving everyone time to share as well as sharing tools to help with our problems.

31 juli 2024
Beoordeeld met 4 van de 5 sterren

working on goals

My goal is to ease myself becoming more social again, with the talk groups it definitely helps me overcome the tied expectations. While i may not say alot its assuring to meet up with people as a support factor. While each session is unique, I find its helping in small way.

29 juli 2024
Beoordeeld met 4 van de 5 sterren

A vital service accesible to everyone!

This service seemed too good to be true. $30 therapy group, no insurance required??? But I'm glad I tried it out and I'm really greatful to whoever put this together
I like that our group lead is a licensed counselor. The private Discord server is an addition that is comoletely FREE in addition to the sessions. It's a great place if you need to somewhere to chat, share or vent in a supportive, judgement-free zone.

One area for improvement is better criteria to group people together. I like my group, but it would be nice to focus on more specific issues.

Overall, I look forward to my session every week and find myself doing better mentally and emotionally in daily life.

24 juli 2024
Beoordeeld met 5 van de 5 sterren

Great for Group Therapy

I am really happy I joined Hero Journey. The group I was placed in are all very sweet people and have helped me through some tough times. It was easy to skip a session with no charge (done before three days of the next session). If you are looking for something to ease you into therapy, I would say Hero Journey is a great choice.

23 juli 2024
Beoordeeld met 5 van de 5 sterren

Awesome

Helps with feeling supported knowing that your group members don't change. Definitely feel more comfortable coming back every week.

13 juli 2024
Beoordeeld met 4 van de 5 sterren

Love the concept.

Love the concept of utilizing video games in a therapeutic setting! There’s some good variety in the different groups & the practitioners put in a lot of effort to be supportive. You can meet & play with some other members out of sessions too!

8 juli 2024
Beoordeeld met 5 van de 5 sterren

Great Group Therapy

I’ve enjoyed gaming and group therapy with similar young men who all have made excellent comments, led by a compassionate, patient, and experienced group therapist.

2 juli 2024
Beoordeeld met 5 van de 5 sterren

Amazing!

My group is really supportive and amazing! Get some good feedback and feel way less alone in my journey.

1 juli 2024

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer