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Hetetech Reviews 16

•
TrustScore 3 uit 5

2,8

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2,8

Gemiddeld

TrustScore 3 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Scam

I've got a feeling that i've been scammed. Ordered a tomato planter from this company and have a very vague order confirmation. Over a week later no sign of my item being delivered, wish I had done some research before placing my order.

1 april 2026
Review zonder uitnodiging
Logo Hetetech

Antwoord van Hetetech

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@hetetech.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 3 van de 5 sterren

GARDEN RAISED BED PLANTER POTS

GARDEN RAISED BED PLANTER POTS
The concept is good but the execution is poor. The trellis is almost impossible to put together as it is so flimsy. My guess is that, with any sort of wind, it would come apart - taking the climbing plants with it. However, the base is a good idea and I shall replace the trellis with a wigwam of canes in order to make use of it.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed an order 2 weeks ago and still…

Placed an order 2 weeks ago and still no delivery. Awaiting response from sales customer services.

2 april 2026
Review zonder uitnodiging
Logo Hetetech

Antwoord van Hetetech

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@hetetech.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Beoordeeld met 1 van de 5 sterren

already broke i dont recoment anyone …

already broke i dont recoment anyone for comercial maybe domestic yes but not for comercial waste money

25 maart 2026
Review zonder uitnodiging
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Antwoord van Hetetech

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@hetetech.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Beoordeeld met 1 van de 5 sterren

I'm still awaiting my order

I'm still awaiting my order. I'm getting e-mails supposedly telling me the delivery status and advizing me that I've got items left in my cart, which I know I haven't.
I'm getting further e-mails promoting the items I've already ordered and paid for but still haven't go.
If the products don't arrive by the end of this week, I'll be cancelling the order and requesting a refund.
This will be the first, last and only order they ever get from me. Very disappointment at the service.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy the so called potatoe peeler

I brought what was advertised as a potatoe peeler. It arrived in a damaged box, and with packaging that stated it as a fruit peeler. I gave it the benefit of the doubt and tried it with small ro average 3 potatoes. The blade barely even moved let alone peel anything. I have sent emails to the customer service, with no response other than a generic email stating delays. I brought it on new years eve sent complaint in 9th january , and yet still nothing. DO NOT BUY THIS MACHINE, and if this is how they opperate, then i advise dont buy anything from them

31 december 2025
Review zonder uitnodiging
Logo Hetetech

Antwoord van Hetetech

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@hetetech.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

It's no good at all

It's no good at all. I couldn't cut anything. Very disappointed.

27 januari 2026
Review zonder uitnodiging
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Antwoord van Hetetech

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@hetetech.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Beoordeeld met 1 van de 5 sterren

Product sold as a potato peeler

Product sold as a potato peeler, when it arrived, it said it was a fruit peeler, since when was a potato a fruit? Also if you could peel potatoes, they would need to be very small, I ended up buying a potato peeler, and putting the fruit peeler where it belongs, in the rubbish.

Update: They never did resolve it, I emailed as requested and they couldn't be bothered to reply.

14 november 2025
Review zonder uitnodiging
Logo Hetetech

Antwoord van Hetetech

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@hetetech.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Beoordeeld met 1 van de 5 sterren

The product is utter rubbish doesn't…

The product is utter rubbish doesn't peel anything other than garlic

11 december 2025
Review zonder uitnodiging
Logo Hetetech

Antwoord van Hetetech

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@hetetech.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Stay away from the scammers

Stay away from the scammers, this company is the worst on this planet, I've placed an order,2 fruit and veg electric peelers, never received any confirmation,no order number, nothing,I've sent many emails and they keep telling me no order found? They got paid by clearpay,I do have the order number from clearpay and still no order found, really scumbags, thieves.

21 november 2025
Review zonder uitnodiging
Logo Hetetech

Antwoord van Hetetech

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@hetetech.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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