Hi5tickets.com Reviews 

85
•
TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

.I decided to pay my booking by instalments on Hi5ticket. For the second instalments they failed to send a payment link after 2days. I cancelled the payment and requested a refund. A mail was sent t... Toon meer

Beoordeeld met 1 van de 5 sterren

I paid a deposit of £180.84 with Hi5tickets.com for a flight booking, only for them to leave my booking status on "On Hold" and never issue my actual tickets. When I tried to resolve this, I wa... Toon meer

Beoordeeld met 5 van de 5 sterren

I've read lot of people comments but that is not true, i booked a flight and paid only 2 Instalments and paid the 3rd one after my travel was completed. Shiza warned me that if I don't pay the rem... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gotta say, the customer service at is spot on. Ran into a small issue while booking, but their support sorted it out straight away, really friendly lot and knew exactly what they were doing. Proper re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

85 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,0

Alle reviews

(85)

29 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Hi guys please avoid this company at…

Hi guys please avoid this company at all costs . It's all a scam they provide fake promises and fake links . I booked a holiday to Turkey marmaris. I gave them the initial payment they said 2 payments are left to pay when trying to make the Second payment the link didn't work . I have tried to call them and when eventually getting through they said our links work it isn't our fault . I called them on the day I received the link but for the whole day they said they would send the link again which they didn't. I called multiple times and they ignored my calls the next day they said we can't honour this price as the payment link expired. Despite numerous calls about this link not working they ignored my calls . Now the next day they tried to charge me more for the same tickets. My original flight price was for £976.89 now for the same flights they are charging £1795.65 !!!!!!! Please stay away from this company at all costs

27 februari 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Another Fake Review by Mr. Faisal Alam with a Fake ID.

Beoordeeld met 5 van de 5 sterren

Great customer service

I recently booked a flight using this agency, and I had a fantastic experience. From the beginning, my case was handled by Aryan, who was incredibly professional, patient, and helpful.

What made my experience so great was Aryan's exceptional customer service. He was very patient in answering all my questions, no matter how many I had, and he provided clear and thorough information throughout the booking process.

I was also given the option to pay for my ticket in installments, which was very helpful and convenient. This flexibility made the entire process much smoother and less stressful.

Overall, I am extremely satisfied with the service I received. Aryan's professionalism, patience, and helpfulness truly made this a positive experience. Weldone for surpassing my expectations.

23 april 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Dear Mr. Emmanuel,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Beoordeeld met 1 van de 5 sterren

Please avoid avoid avoid

Please avoid avoid avoid . Payment plan doesn't exist and when you try to sort things out they try and charge you triple the amount PLEASE SAVE YOURSELF. go on a different website.

11 februari 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Hi There,

Mr. Faisal Alam, bear in mind a strict legal action will be soon filed against you, as soon as you put fake reviews from multiple fake ID's, every evidence is being gathered. Remember, Defamation Act provides the equal rights to the businesses.

Be Careful,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I have been dealing with A Khan and the…

I have been dealing with A Khan and the experience has been brilliant. Had a voucher and used it. Ticket issued
.

11 april 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Dear Noah,

We are happy to serve you in your travel plan as we always strive to provide excellent services to our passengers. Our passengers are our true asset, would love to serve you in future.

Thanks
Customer Care Team

Beoordeeld met 1 van de 5 sterren

Please avoid if possible

Please avoid it at all cost, this company is a scam. They lure you into a deposit to hold you down with low ticket fare which are not real
We booked a ticket for £4203 and were asked to pay in 3 instalment, at second instalment we were told to accept a new return date or plus 2 weeks or pay additional £1917. This was after wasting our time for 12 days. when we asked for a refund, we were charged £400 for cancellation. Our travelling plan was destroyed by this horrible agency. Total time and money waster.
They still advertise the same cheap tickets on their site waiting for their next victim.
Save yourself from the nightmare.

18/04/2025
We are yet to get back our refund. They said 20 working days and now it's more than that. £1343 was paid as deposit.

@14;38. Call received from this company, the caller was threatening me with a law suit. He was yelling on the phone and ended the call abruptly.

09/04/2025
I send an email on the 1st of May to let this company to let them know that we are yet to get a refund from the £1343 the we deposited on the 6th of March.
They never replied and we are yet to get a refund. When I called this afternoon, the call handler was so rude and he ended the call.
This is the worse experience of my life.

30/06/2025
This company did not return our deposit of £1343.
Please avoid dealing with them based on my experience. Worse experience of my entire life. They are giving reasons to make it right for them not to offer any refund. Don't be a victim.

16 maart 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Dear Miss Mabel,

If an airline cancels the flight, they offer you the alternative, if passenger is not ready to opt-in for the alternative its a complete prerogative of the passenger either to cancel the booking or to comply. In your case; you opted-in not to comply first, and then you made another booking and repeated the cancellation.

We tried to facilitate and compensate you, but this is 9th false review inline from you. Yet, we are still refunding your amount excluding cancellation charges.

We would request you to please stop spreading falsifications. If you do not understand the ethics and core of airline bookings we must advise you to create a proper understanding. Try to understand there can be any unforeseen matter leading to flight cancellation.

Hopefully, we will never serve you again to secure ourselves and cure our precious time.

Regards,
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Aryan helped me with my booking and he…

Aryan helped me with my booking and he was very helpful.

18 februari 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Dear Asghar,

We are delighted to hear from you, our utmost priority is to provide excellent customer services to our beloved passengers as we always strive to provide our best. Would love to hear from you for your future itineraries and would love to assist you.

Thanks.
Customer Care Team

Beoordeeld met 1 van de 5 sterren

Try to book tickets

Try to book tickets, just only got so many guestion and no tickets, they even ask why you going for two weeks not for the week. Have to call them and ask if i can buy, but on last conversation been told that price only for two seats not 4, thats fine, but then he is asking why I choose payment method where is offering on them website instead to not paying full amount. Just a time waste.

11 februari 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Good Afternoon Miss Agne,

A Good Travel Agent always enquires about the travel plans of a passenger to advise them about the best travel plan that suits the needs of a traveler, and that is only possible if the proper questions are being asked. I believe there must have been some misunderstandings as none of our trained sales executive have the courage to speak any of the passengers wrongfully.

As your travel date was too far, the agent tried to introduce you with a facility of "paying in 3 instalments" which creates an ease of paying for the travelers, I wonder why and how this was questionable.

Upon enquiry; our BDM Called you right after some time you posted this review, after a polite introduction, your tone was extremely offensive and then you straightway disconnected the call.

No business was conducted with you, no bookings or reservations were made and yet you left a bad comment, which make us wonder about the authenticity of this review.

We are still available to serve you in a way you prefer, and apologize for any inconvenience you felt.

Regards,
Customer Care Team.

Beoordeeld met 5 van de 5 sterren

Impossible price hotel deal

I wouldn't review if I hadn't get a cheaper hotel for my family. ;)

17 januari 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Dear Hina M,

We are warmly Thankful for your review, we would love to serve you in future.

Thanks.

Beoordeeld met 5 van de 5 sterren

Just booked a trip with them

Just booked a trip with them. Amazing customer service and great deals. Very happy overall with the experience. Very professional and just overall a pleasant experience with the agency.

6 januari 2025
Review zonder uitnodiging
Logo Hi5tickets.com

Antwoord van Hi5tickets.com

Dear Omar,

We are delighted to hear from you, our utmost priority is to provide excellent customer services to our beloved passengers. Would love to hear from you for your future itineraries.

Thanks.

Beoordeeld met 5 van de 5 sterren

Highly trusted people and service.

They offers a seamless travel and ticketing experience, making booking flights, hotels, and events quick and hassle-free. Their intuitive platform and competitive pricing stand out in the crowded market. Customer support is prompt and helpful, ensuring smooth trip planning from start to finish. Highly recommended for stress-free travel arrangements.

7 december 2023
Review zonder uitnodiging

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