Professionalism, attentiveness, and pure expertise—that’s how I’d describe this company. They provided the best cleaning service for my carpets and rugs that hadn't been washed in 10 years! They hones... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Thank you for the excellent service. The team was punctual, disciplined, professional, and very skilled. I am extremely happy with the results on my carpets and upholstery. I can honestly say that... Toon meer
Amazing service! They did a fantastic job cleaning my carpets and sofa. The results are super clean, and the team was very professional and polite. Highly recommended!
Truly wonderful service from this company. Mo is a lovely person, and he did a fantastic job getting coffee stains off of our cream rug with patience and care, ensuring not to damage the rug with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Hi Carpet Cleaner Ltd we are dedicated to keep your expensive rugs and carpet looking fresh. The services we offer are: Rug wash and repair Rug pick up, wash and deliver back to you Carpet & Upholstery Cleaning Sofa Cleaning Mattress cleaning services Stain removal from rug and Carpet Carpet repair Sanitizing Carpet after Parasite infection Carpet Anti fungal and antibacterial Rug services: We provide a professional Oriental, silk, hand made rug services in Central London from picking them up from your address, wash and dry them and deliver back to you. Proof of public liability is available in request. Carpet/upholstery services: We use hot water extraction process called steam cleaning which helps your carpet cleaner for longer and ensures no residue is left. Our carpet and sofa cleaning is including: Spray the shampoo. Brush the marks and stains. Wash and steam clean. Apply deodorant and freshener
Contactgegevens
Matrix Business Center, HA8 7JU, London, Verenigd Koninkrijk
- 02081330090
- info@hicarpetcleaner.com
- hicarpetcleaner.com
4,8
Uitstekend
65 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing service!
Amazing service!
They did a fantastic job cleaning my carpets and sofa. The results are super clean, and the team was very professional and polite. Highly recommended!
5 mei 2026
Review zonder uitnodiging
Exceptional Carpet & Upholstery Cleaning Service
Thank you for the excellent service. The team was punctual, disciplined, professional, and very skilled. I am extremely happy with the results on my carpets and upholstery.
I can honestly say that if they cannot remove a stain, no one can. Truly appreciate the hard work and dedication.
11 mei 2026
Review zonder uitnodiging
Professionalism
Professionalism, attentiveness, and pure expertise—that’s how I’d describe this company. They provided the best cleaning service for my carpets and rugs that hadn't been washed in 10 years! They honestly feel brand new again. I’m so happy! 🙏🏽
9 mei 2026
Review zonder uitnodiging
Fantastic service
Fantastic service! Cleaned 3 bedroom carpets and a l shaped couch. Quick and very professional.
17 april 2026
Review zonder uitnodiging
Reliable rug cleaning
My rug was cleaned very well and the service was excellent! I would definitely recommend and will use again in the future!
10 oktober 2025
Review zonder uitnodiging
Had a really positive experience
Had a really positive experience. Punctual, professional and very easy to deal with from start to finish.
Great attention to detail and the results were genuinely impressive. Everything was handled with care and done to a high standard.
Reliable, trustworthy and excellent quality work. One of the best service experiences I’ve had in London. Highly recommended.
15 februari 2026
Review zonder uitnodiging
**“Hands down
**“Hands down, the best carpet and upholstery cleaning experience we’ve ever had — and we’ve tried several.”**
We entrusted **Hi Carpet Cleaning** with the full cleaning of **three entire properties** — totaling **8 bedrooms**, multiple staircases, hallways, and all our sofas and furniture — and they handled everything with remarkable efficiency and grace.
Incredibly, they completed this large-scale job **in just one day**, all while maintaining flawless organization, perfect coordination, and meticulous attention to detail.
What truly stood out was their genuine care: constant communication with us, respect for our home and belongings, exceptional precision, lightning-fast yet thorough work, and above all — **fair, honest, and heartfelt service**.
In a world where integrity in business is increasingly rare, the team at Hi Carpet Cleaning reminded us that honest, dedicated, and customer-first people still exist — and they make all the difference.
**Thank you from the bottom of our hearts.**
We will happily recommend you to everyone and will definitely be calling you again.
**Cleaning with care, preservation & genuine attention**
Hi Carpet Cleaning — truly a class above. ⭐⭐⭐⭐⭐
20 februari 2026
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Vana,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again.
Kind regards
The HiCC team
I am super happy with the service I’ve…
I am super happy with the service I’ve received. Amazing results. Speedy service
26 januari 2026
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Zahra,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again.
Kind regards
The HiCC team
Excellent service
Excellent service. I contacted them today to clean a bedroom carpet at my parent’s flat and they were able to arrange a same day evening visit, which was a huge help.
The cleaner was polite, professional, and did a great job. Would definitely use again
24 januari 2026
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Shaz,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again.
Kind regards
The HiCC team
Great job and very good communication
Extremely responsive by whatsapp, came very quickly and did an incredibly thorough job of cleaning one large modular sofa and two rugs that hadn't been properly cleaned for 15 years. Polite, neat and punctual. Highly recommend.
15 januari 2026
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Claire,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again.
Kind regards
The HiCC team
The technician did an excellent ,brilliant job.Will surely recommend your service to friends and family
The technician did an excellent job, paid attention to small areas others may ignore..My carpet in the living room looks almost new.The bedroom and hallway are renewed, awakened. Great job,I'll surely recommend your service to all my friends and inquirer.👌🏽👌🏽👏🏿👏🏿👏🏿
18 december 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Earl,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again.
Kind regards
The HiCC team
Stress free service
I got my very dirty ol white carpet & a handwoven rug cleaned by HiCC. The carpet was restored to almost its original condition. The rug was repaired and washed to my satisfaction.
I highly recommend HiCC for their expertise and warm and friendly manner
2 december 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Afia,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Elena,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Best company
I honestly can’t recommend this carpet cleaning company enough!
After years of trying different services in London, I finally found the one that ticks every single box: outstanding quality, spotless results, fair and transparent pricing, and the most responsive management I’ve ever dealt with.
They arrived exactly on time, protected all my furniture and floors, and used proper professional equipment (no cheap domestic machines). My 10-year-old cream wool carpet looks literally brand new again – all the old stains, pet marks and traffic areas are completely gone. The drying time was super quick too (under 3 hours).
What really sets them apart is the customer service. The manager personally called me the next day to check if I was happy with the results and even gave me free advice on how to keep the carpets fresh longer. You just don’t get that level of care anymore.
Best value for money in the whole of England, hands down. If you want perfect carpets without being overcharged or ignored, book these guys – you’ll thank me later!
5 december 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Hekmet,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Our carpets look fresh
Our carpets look fresh, stains have noticeably improved, and the house smells so much cleaner. Highly recommended and will definitely use again!
18 oktober 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear mR Ms,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Antwoord van Hi Carpet Cleaner/ Rug services
Dear customer,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Their work is brilliant
Their work is brilliant
Will use their services again
30 oktober 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Jawad,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Antony,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Shahena,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Highly recommended
Fahime was very responsive , the carpet looks brand new . Highly recommended
16 oktober 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Mahsa,
Thank you so much for taking the time to write such a thoughtful review of our business. We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the level of service you deserve. It will be a pleasure to serve you again with 15% loyalty discount.
Kind regards
The HiCC team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.