Highgate Heating. Reviews 

152
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Found this firm online -- they visited at short notice, did a quick efficient job, and charged a lot less than other firms were quoting.

Beoordeeld met 5 van de 5 sterren

The wireless thermostat in our flat in London was not working and generating heat constantly today. I called up Highgate Heating and John was very kind to send an engineer within 4 hours. Now that’s... Toon meer

Beoordeeld met 5 van de 5 sterren

Very friendly, knowledgable, and helpful team. Very quick response to book appointment for boiler/heating repair and were really flexible with timing around working from home restrictions. Good qualit... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderfully professional and well organised. From first reaching out to enquire through to John calling after the work was completed to check we were happy with everything (we were!) Rates are fa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gasingenieur
  2. ook in
  3. Elektricien
  4. Loodgieter
  5. Verwarmingsinstallateur

Informatie afkomstig van verschillende externe bronnen

North London maintenance company. looking for 24 hour plumber/ gas engineer/electrician in London? Contact us


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

152 reviews

5 sterren
4 sterren
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2 sterren
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4,9

Alle reviews

(152)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highgate Heating are always great and…

Highgate Heating are always great and would definitely recommend their services. Highgate Heating always come out to my house super quick and are very quick and friendly!

3 november 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks Lola. Always a pleasure working for you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! I had a boiler serviced and safety checked. Communications prior and after the service were fast and clear. Udo arrived within the predicted time and for the boiler service. He was extremely polite, straightforward, clear with his words and left no mess! He was even wearing a shoe cover!

17 oktober 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Hi, Thanks for taking the time to write this. Much appreciated.

Beoordeeld met 5 van de 5 sterren

Easily contactable

Easily contactable, reliable work completed at competitive pricing point. John has been servicing my heating system and providing gas safety certificates for several years now. He responds promptly to my requests, liaises directly with my tenant to gain access and is always pleasant and polite in my dealings with hi,. I would highly recommend.

21 augustus 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks Lorraine

Beoordeeld met 4 van de 5 sterren

Great small business in N London

John the owner and CEO is extremely helpful and responds fast to requests. Sometimes difficult to schedule a visit as they are very busy but they try hard

23 juni 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks Vicky! Pleasure working for you.

Beoordeeld met 5 van de 5 sterren

The engineer was very professional

The engineer was very professional, very clear with what work needed to happen, and very thorough and tidy. I was very happy with the service and the work.

22 mei 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks for taking the time to review us. Very much appreciated. I look forward to working with you again.
Best regards
John

Beoordeeld met 5 van de 5 sterren

Super pleased with my experience

Super pleased with my experience! All the team were super nice and efficient. Jobs were completed super quickly and communication was great.

27 april 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks for taking the time to review us. Very much appreciated. I look forward to working with you again.
Best regards
John

Beoordeeld met 5 van de 5 sterren

I am absolutely thrilled to have…

I am absolutely thrilled to have Highgate Heating. Everyone that I’ve dealt with from the office staff to engineers have been excellent. Communication has been exemplary, not just with me but with my tenant, they have been reliable in terms of calling back and arriving when they said they would, the work has been completed quickly and correctly and what I found most impressive was that I thought I needed new thermostatic valves on my radiators and rather than going along with that and increasing the job, the engineer said it wasn’t necessary. Highly recommended. I will be using them again….

2 maart 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks for taking the time to review us. Very much appreciated. I look forward to working with you again.
Best regards
John

Beoordeeld met 5 van de 5 sterren

Reliable service

Highgate Heating recently replaced our shower pump. Very efficient and reliable service. They are our top choice for any plumbing or central heating work.

2 maart 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks Andrew. It was a pleasure working for you.

Beoordeeld met 1 van de 5 sterren

Used them for last 3 years always been…

Used them for last 3 years always been efficient in past.
Tried ringing in January left messages never answered, tried February no answer, left a what's app message in march which was read and ignored!
Awful service for a returning customer, gone elsewhere now!
*update*
I have past invoices from you proving that this is not a fake review!

4 maart 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

THIS IS A FAKE REVIEW.
We have no Heather Jones on our system and there's no message on whatsapp. We are a professional and punctual company who treat our clients with the upmost respect.
This is most likely another maintenance company. Trustpilot have been made aware of this and this review will hopefully be removed soon.
Please show your invoices and also screenshot of the calls and blue tik in WhatsApp message proving I've saw it.

Beoordeeld met 2 van de 5 sterren

Unreliable

We've used Highgate heating on and off for 6 Years. I've always found them pricey but fairly reliable. However we went to use them again and twice John said he would call us back with a time to fix our shower cartridge and he didn't. Even after we chased! It's now been 1 week and we are going with Rachel Joseph who is proving much more reliable and helpful.

27 januari 2023
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

So sorry we didn’t get back to you. Short staffed due to half of our team being off work with a bug that was doing the rounds. If there’s anything we can do for you in the future I’d be glad to help.

Beoordeeld met 5 van de 5 sterren

We were able to get a plumber sent out…

We were able to get a plumber sent out within 24 hours notice. Duncan (the plumber) quickly determined what the problem was and explained all the available options we had available. He even gave us a couple of free fuses.

29 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highgate Heating and Plumbing are very reliable

Highgate Heating and Plumbing are very reliable and competent. They have done quite a bit of work for me over the years.

16 december 2022
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks for taking the time to review us. Very much appreciated. I look forward to working with you again.
Best regards
John

Beoordeeld met 5 van de 5 sterren

Boiler Stopped Working- Same day repair

My boiler had stopped working overnight- no hot water, no central heating, got one company out who recommended a completely new system to be installed at the cost in excess of £4k. Called John at Highgate Heating after reading the multiple great reviews on the website, within 3 hour he had sent someone out and the issue was fixed on the spot. Fantastic service and solid advice at the same time, will be using again!

15 december 2022
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks for taking the time to review us. Very much appreciated. I look forward to working with you again.
Best regards
John

Beoordeeld met 5 van de 5 sterren

Highgate Heating

I have used services provided by Highgate Heating on several occasions. Insightful, responsive and the job is completed to a high standard. Thank you John & team!

12 december 2022
Review zonder uitnodiging
Logo Highgate Heating.

Antwoord van Highgate Heating.

Thanks for taking the time to review us. Very much appreciated. I look forward to working with you again.
Best regards
John

Beoordeeld met 5 van de 5 sterren

Great service from the start

Great service from the start. John was swift to respond to my enquiry to fix a leaking shower and worked around my availability. Duncan did the job, he was polite, got on with it and left no mess at all. The leaking is now fixed and I wouldn't hesitate to use them again.

9 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch service

Speedy response to a boiler crisis. Fixed on the same day. The crew dispatched to our house were excellent. Highly recommended.

5 december 2022
Review zonder uitnodiging

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