When we built our house 10 years ago Premier Heating Solutions did all of our plumbing. We were very happy with their service then, so I did not hesitate to call them out again to look at some issue... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The engineer arrived on time. Talked me through exactly what was to be done. Coveredall the working area well. Worked steadily throughout the day to complete the installation answering my numerous qu... Toon meer
Bedrijf heeft geantwoord
I was very pleased with the work to install a new central heating boiler. Shane arrived on time and worked a long day to complete the work in one day. All the engineers who came out were very helpfu... Toon meer
Bedrijf heeft geantwoord
Premier communicated quickly from the outset for an urgent new boiler. The Premier survey with Zach was friendly and efficient. They found us a fitting wishin 2 working days. Chris arrived on time, wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
From leaky pipes to heating repairs, dripping taps to old boiler nightmares, we can help! Premier Heating Solutions are your local experts for all your heating and hot water needs. We offer a completely transparent, fixed price service and aim to have you back up and running in one visit. Need a new boiler? We can carry this out in as little as 48 hours. We offer a range of repayment methods, a 15-year guarantee and 24/7 ongoing support at no additional cost.
Contactgegevens
19 Horseshoe Park, RG8 7JW, Reading, Verenigd Koninkrijk
- 01491 671718
- enquiries@premierheatingsolutions.co.uk
- premierheatingsolutions.co.uk
4,8
Uitstekend
141 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First Class Service
When we built our house 10 years ago Premier Heating Solutions did all of our plumbing.
We were very happy with their service then, so I did not hesitate to call them out again to look at some issues we had.. James and Brandon were both exceptional in their knowledge. The work needed was carried out by Brandon a few days after our initial visit from James. We were very happy with the service and would not hesitate to recommend Premier Heating Solutions.
22 mei 2026
Review zonder uitnodiging
Excellent Company
We recently had a new boiler installation by Harley & Ollie from Premier Heating Solutions. They were very well organised and completed the install as per the quoted programme of works, tested the system and left us with a fully functioning heating system and hot water supply. No dramas during the day, just an efficient, professional job. We would definitely recommend Premier as a reliable company to deal with.
20 april 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear you were so pleased with the installation carried out by Harley and Ollie. It’s great to know everything went smoothly, was completed as planned and left you with a fully functioning heating and hot water system. We really appreciate your recommendation and your kind comments about the team’s professional and efficient approach. We’d be delighted to help again whenever you need us.
I was very pleased with the work to…
I was very pleased with the work to install a new central heating boiler. Shane arrived on time and worked a long day to complete the work in one day. All the engineers who came out were very helpful and answered any questions I had. Everything was tidied up before they left and I would certainly recommend your company to others.
22 april 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re really pleased to hear you were happy with your new boiler installation and the service provided by Shane and the team. It’s great to know the work was completed efficiently, all your questions were answered and everything was left clean and tidy afterwards. We really appreciate your recommendation and would be delighted to help again whenever you need us.
Brilliant Boiler Service & Replacement…
Brilliant Boiler Service & Replacement Motorised Valve installed this morning by Heating Engineer George. His highly professional work & friendly manner meant that the work was completed fast & efficiently. Congratulations George - You are an outstanding asset to Premier Heating Solutions
24 april 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
George will be really pleased to hear your feedback. It’s great to know his professional and friendly approach made such a positive impression and that the work was completed quickly and efficiently for you. We’ll be sure to pass your kind comments on to him, and we’d be delighted to help again whenever you need us.
Very complex job – done well!
I’ve just had a very complex job done which completed yesterday. It was to move a boiler system within a listed Home so not just swap. It involves dismantling a very complicated system -relocating and rationalising pipework and installing a new top line Worcester Bosch boiler . Everyone I came into contact with a Premier heating solutions was good, but the lead engineer who was assigned to the job throughout was really exceptional and his pipework in the new cylinder cupboard looks perfect. I’ve yet to start enjoying the system but based on experience to date I highly recommend Premier heating Solutions.
23 april 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear how pleased you were with the work carried out on such a complex installation. It’s especially rewarding to know the workmanship and attention to detail stood out throughout.
We’ll be sure to pass your kind comments on to the team. Thank you for your recommendation and trust in Premier Heating Solutions - we’d be delighted to help again whenever you need us.
Leak fixed
One of their excellent plumbers came around today. We were pleased that he fixed the immediate problem, gave us quotes for the work as well as for two other jobs which we were delighted to accept.
3 december 2025
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
Thank you for your kind feedback. We’re pleased to hear the issue was resolved quickly for you and that you found the advice and quotations helpful as well. It’s great to know you were happy with the service provided, and we’d be delighted to help again with the additional work and any future plumbing needs.
Great customer service
From the first response on the phone to the end of the job, everyone we dealt with was friendly, professional and doing their best to help. James the engineer was terrific- not just diagnosing and fixing the problem but also taking time to ensure we understood the options and could make informed decisions.
30 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re really pleased to hear you had such a positive experience with the team from start to finish. It’s great to know James not only resolved the issue for you, but also took the time to explain everything clearly so you could make informed decisions with confidence. We’ll be sure to pass your kind comments on to him and the wider team, and we’d be delighted to help again whenever you need us.
Installation of a condenser boiler.
The engineer arrived on time. Talked me through exactly what was to be done. Coveredall the working area well. Worked steadily throughout the day to complete the installation answering my numerous questions patiently. Before leaving he cleaned up & explained clearly how the controls work. He was friendly, professional and I felt totally confident in his work.
I would definitely recommend this company.
23 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear you were so pleased with the service provided throughout your installation. It’s great to know everything was explained clearly, carried out professionally and completed with such care and attention to detail. We really appreciate your recommendation and are pleased the engineer’s friendly and patient approach made the whole experience a positive one. We’d be delighted to help again whenever you need us.
Knowledgeable, friendly and efficient service
Knowledgeable, friendly and efficient service. Knew what my problem was and fixed it
24 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re pleased to hear you were happy with the service provided and that the issue was identified and fixed efficiently for you. It’s great to know the friendly and knowledgeable approach made such a positive impression. We’d be delighted to help again whenever you need us.
We had an excellent experience with…
We had an excellent experience with James, Scott and the team when having a new boiler and pipe work fitted. They were very knowledgeable and professional.
11 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear you had such a positive experience with James, Scott and the team during your new boiler installation. It’s great to know their knowledge and professionalism stood out throughout the work. We’ll be sure to pass your kind comments on to them, and we’d be delighted to help again whenever you need us.
Premier Heating Solutions are outstanding
Premier (PHS) blew me away with their expert knowledge starting with the sales rep Zach who understood all our requirements and detailed a great solution. Originally this was just to install an accumulator so another provider could install the system boiler, but I was convinced to give the whole job to PHS due to their locality, obvious depth of experience, attention to detail, and surprisingly competitive pricing. In terms of installation, it was genuinely great having Harley and his team around. They were extremely friendly and polite, knowledgeable, and endlessly patient with not only my many questions but also engaging with my young children who were deeply fascinated by all the work. The office team are also nice to talk to, and they are quick to respond. The quote system is slick, transparent, and professional. This is a top class company that I highly recommend, and I'll certainly be using them again.
13 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re absolutely delighted to hear how pleased you were with the service provided by the whole team. It’s fantastic to know Zach’s knowledge and attention to detail gave you confidence from the outset, and that Harley and the installation team made the whole experience such a positive one for both you and your family.
We really appreciate your comments about our office team, communication and quotation process as well. Thank you for placing your trust in us and for such a strong recommendation - we’d be delighted to help again whenever you need us.
Lovely people and good workmen
Following sensible recommendations that used existing radiators wherever possible and what seemed a very reasonable quote, the Premier team arrived promptly, worked briskly and considerately. They were all cheerful, helpful and polite. In a day and a half we had new electric central heating working beautifully.
9 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re so pleased to hear you were happy with the recommendations, installation and overall service provided by the team. It’s great to know the work was carried out promptly and considerately, and that your new electric central heating system is working beautifully. We really appreciate your kind feedback and would be delighted to help again whenever you need us.
Excellent local company can’t recommend highly enough
Service from this company, from the sales, through customer services and on to installation has been slick and highly professional.
Zach, the young salesman was very polite and helpful, he made us feel at ease instantly with his honest professional advice and at no time did we feel under any pressure to purchase on the night.
Harley, took on our installation to get our new electrical water heating system placed in the loft, removing the old header tank, immersion heater and redundant piping laying precariously across our loft floor. Once the insulation was complete Harley connected my phone to the system for me and showed me how it all worked. All the rubbish was removed and house/garden was left how it was found it. Lovely people, I would highly recommend this company
6 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear you were so pleased with the service from start to finish. It’s great to know Zach’s honest and professional approach helped you feel comfortable throughout the quotation process, and that Harley carried out the installation with such care and attention to detail.
We’re especially pleased to hear everything was left clean and tidy and that the new system was fully explained and set up for you before leaving. Thank you for your recommendation and kind comments about the team - we’ll be sure to pass them on. We’d be delighted to help again whenever you need us.
Always easy to communicate with and…
Always easy to communicate with and reliable. Having used them for an entire heating system 2 years ago their service and personnel was seamless - so I used again - Just had new oil tank fitted. Zack did a great job in quoting and then ironing out location & OFTEC issues. Chris fitted and commissioned the tank - arrived on time, knowledgeable, efficient, tidy and went above and beyond. Thank you! Another great experience with Premier Heating.
5 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
Thank you for your continued trust in Premier Heating. It’s fantastic to hear you came back to us again after your heating installation a couple of years ago and had another positive experience with the team. We’ll be sure to pass your kind comments on to Zack and Chris - they’ll really appreciate the recognition. It’s great to know everything from the quotation through to the installation and commissioning of the new oil tank went smoothly for you. We’d be delighted to help again whenever you need us.
Fast and friendly
Fast and friendly. Explained everything they did.
Been using premier heating for years and they always offer a great service.
5 maart 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
Thank you for your continued support over the years. We’re really pleased to hear you’ve consistently received a fast, friendly and reliable service from the team, and that everything was explained clearly throughout. We truly appreciate your loyalty and look forward to helping again whenever you need us.
An excellent service (repair) carried…
An excellent service (repair) carried out by Andy who did a fantastic job to get us up and running again. He was such a good engineer, explaining to us what was required after he finished the work, leaving everything spotless. Many thanks to Premier Heating Solutions for providing us with an excellent engineer.
27 februari 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear you were so pleased with the repair Andy carried out. It’s great to know he got everything back up and running while taking the time to explain the work clearly and leaving everything spotless afterwards. We’ll be sure to pass your kind comments on to Andy, and we’d be delighted to help again whenever you need us.
Steve was super nice
Steve was super nice. Patient and helped me restore my heating. 100% can recommend
13 februari 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re so pleased to hear Steve was able to get your heating restored for you. It’s great to know his patient and friendly approach made such a positive impression. Thank you for the recommendation, and we’d be delighted to help again whenever you need us.
Heatmiser underfloor unit changed…
Heatmiser underfloor unit changed without a hitch. Thank you. Professional service.
13 februari 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
Thank you for your kind feedback. We’re pleased to hear everything went smoothly and that you were happy with the professional service provided. We’d be delighted to help again whenever you need us.
Very quick service and friendly staff
Very quick service and friendly staff. Thank you Shane and the team for your help.
9 februari 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
Thank you for your kind feedback. We’re pleased to hear you were happy with the quick service and friendly support from Shane and the team. We’ll be sure to pass your comments on, and we’d be delighted to help again whenever you need us.
Excellent service.
Excellent service.
Very professional and efficient service.
We were provided with a detailed quotation and options to repair or replace. Because of the initial service we received we decided to have a new boiler. Communication from the office was excellent. Shane arrived on time installed the new boiler. He was very knowledgeable, courteous and very helpful. The work was done on schedule and everything explained, the old boiler and packaging promptly removed from our property. Once again the service we received was excellent.
Based on my experience I would recommend Premier Heating.
12 februari 2026
Review zonder uitnodiging
Antwoord van Premier Heating Solutions
We’re delighted to hear you were so pleased with the service you received from start to finish. It’s great to know the clear communication, detailed quotation and advice helped you make the decision to go ahead with the new boiler installation.
We’ll be sure to pass your kind comments on to Shane and the office team. It’s wonderful to hear everything was completed on schedule, explained clearly and left neat and tidy afterwards. We really appreciate your recommendation and would be delighted to help again whenever you need us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.