from day one they have made everything stress free and communication was amazing. a big thankyou to connor for making everything stress free and explaining each step thoroughly as it was my first car... Toon meer
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I had a lovely man called jacob phoned when he said he would sorted everything for me I really appreciated the time and got me the best deal talked me through everything and handled it all
Bedrijf heeft geantwoord
Zac was brilliant from start to finish, made the whole process easy and explained everything, nothing was too much trouble. Managed to get the whole process done and my new car delivered within a week... Toon meer
Bedrijf heeft geantwoord
Absolutely brilliant quick service.Any questions i asked were answered promptly. Felt assured all was ok with my new car,as have not been very trusting with car dealers,due to thier own finacial gain... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The hassle-free way to find and finance your next car. We are bad credit and zero deposit specialists with nationwide delivery available. Get a decision in minutes with no impact to your credit score. Hippo Finance provide hundreds of customers every month with a simple car finance and vehicle package. Traditional car finance is complicated and we want to make buying a new car simple! Hippo Finance is the very best in car and van finance solutions for those with good or bad credit.
Contactgegevens
Trident Park, Trident Way, Blackburn, Lancashire BB1 3NU, Lancashire, Verenigd Koninkrijk
- 01254956777
- info@hippofinance.co.uk
- hippomotorfinance.co.uk
4,6
Uitstekend
1K reviews
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Antwoord van Hippo Motor Finance
Hi Andrew,
Thanks for your feedback! We're glad you found the service professional and appreciate your patience with the small delivery hiccup.
Team Hippo
Absolutely abysmal
DO NOT USE HIPPO.
Absolutely abysmal how people are treated. Absolutely no ownership for anything.
They're all good when they're selling you the car and getting you to sign the paperwork. Anything other than that is an absolute sham. I wish I had never part exchanged my car. Hippo have well and truly contributed to the decline in my mental health since May!
13 oktober 2025
Review zonder uitnodiging
Antwoord van Hippo Motor Finance
Hi,
We’re very sorry to hear about your experience and that you feel this way. We’ve tried to locate your details but have been unable to find any information with what’s been provided. Please email our Customer Care team at customercare@hippomotorgroup.co.uk, quoting reference 81912, so we can look into this further and provide the support you need.
- Team Hippo
trust
easy transparent and fast, I think the best explanation helpful smiling face and guest Perver
30 september 2025
Antwoord van Hippo Motor Finance
Hi Ugur,
Thank you for your kind words! We’re so glad you found the process easy, transparent, and fast.
Team Hippo
Thank you Kamaal
Thank you Kamaal!
He was extremely helpful, efficient and I got my new car earlier than expected.
Cheeers!!!
20 augustus 2025
Antwoord van Hippo Motor Finance
Hi Cai,
Thank you for your kind words! We’re delighted Kamaal was so helpful and got your car to you earlier than expected.
Team Hippo
Antwoord van Hippo Motor Finance
Hi Kevin,
Thank you for your feedback! We’re so pleased you’re happy with your new car.
Team Hippo
My accounts manager neil was…
My accounts manager neil was incredible, he was very professional and kept me up to date every step of the way
19 september 2025
Antwoord van Hippo Motor Finance
Hi Paul,
Thank you for your kind words! We’re delighted Neil was professional and kept you updated throughout.
Team Hippo
STAY WELL CLEAR
We bought a car few months back for £15000 and the car won't even start, diagnosis is it's a faulty engine, multiple cover ups trying to hide botched up work. Had car fully diagnosed from a very reputable garage and the owner said we have been misold this vehicle as it was not road worthy. This was after power steering had locked while driving on a motorway with children in the vehicle. DO NOT BUY ANYTHING FROM HIPPO they are completely useless.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Hippo Motor Finance
Hi Thomas,
We’re very sorry to hear about the experience you’ve encountered with your vehicle. We take concerns like this very seriously and would like to investigate what has happened to work towards a resolution.
Unfortunately, we’re unable to locate an order with the information provided. Please contact us at customercare@hippomotorgroup.co.uk quoting 77754 so we can look into this matter further.
Thank you for bringing this to our attention.
- Team Hippo
Quick and great service
Was sceptical about using an online car dealership but having been recommended them and being rejected from other companies hippo was my last choice
I submitted the online form and within 30 minutes I had a call back and was given HK as my advisor
He was nothing but great from the offset! Found me a few good deals within my price range and knew how important it was for me to get a car as quickly as possible due to mine breaking
We worked together to find a car that suited us and within our price range and he spoke through the whole process with me and updating me regularly and replying within minutes
I am so pleased with the service and how great HK has been! I’ll be sad to not speak to him daily
My car will be with me within a week and this was all done in a matter of a week from the first phone call
I can’t recommend them enough if you don’t have get credit they made sure I could still get an affordable car
15 augustus 2025
Review zonder uitnodiging
Antwoord van Hippo Motor Finance
Hi Hollie,
Thank you so much for your fantastic review! We’re thrilled HK could make the process so smooth and quick for you, and it’s great to hear you found the perfect car within your price range. Your kind words mean a lot, and we’re so glad you had such a positive experience with Hippo.
Team Hippo
Antwoord van Hippo Motor Finance
Hi Mr Harding,
Thank you! We're glad to hear our team was helpful and understanding – we really appreciate your feedback.
Team Hippo
Antwoord van Hippo Motor Finance
Hi Josephine,
Thanks for your feedback! We're glad to hear everything was safe and secure — just as it should be.
Team Hippo
Bilal made it so easy to get a car I…
Bilal made it so easy to get a car I was after despite being at work. Was so easy and would use them again
8 juli 2025
Antwoord van Hippo Motor Finance
Hi Sophie,
Thank you! We’re so glad Bilal made it easy for you — we’ll pass this on to him. We really appreciate you choosing us and hope to see you again.
Team Hippo
I am looking for a good car and found…
I am looking for a good car and found the hippo motor finance company who fulfilled my need without any delay. I truly appreciate the staffs dedication about dealing customer and fully understanding support. Hippo is the best to make your daily life better forever. Thank you very much for your wonderful service.
3 juli 2025
Antwoord van Hippo Motor Finance
Hi Bhagirathi,
Thank you for such wonderful feedback! We’re so pleased we could help you find the right car quickly and that our team’s dedication made a real difference. It means a lot to know you’d trust us to make life that bit better.
Team Hippo
not great
From start to finish I found the whole thing very stressful, I'm 73 and not very computer saving however my son was helping me and he was stressed. I did in the end get the car I wanted but I would not like to go through it all again. I think this process could be much more user friendly and the operators should give you options at the start. The operators were ok but I never felt they were there for me it felt like I was just another number in a queue. They kept in touch with text but sometimes I had to call it was very inconvenient. I'm glad I'm now at the end of this process and about to receive my car. My son who helped me has used your service before and found it very good. He has told me this has put him off being so complicated. Such a shame but I am honest if nothing else and this is the way we found it.
1 juli 2025
Antwoord van Hippo Motor Finance
Hi Morag,
We're truly sorry to hear that your experience was stressful and complicated, that’s absolutely not the journey we want our customers to have. We appreciate your honesty and take this kind of feedback very seriously.
While we're glad you received the car you wanted in the end, we completely understand how the process felt overwhelming at times, especially with the reliance on digital steps. We’re reviewing how we can make things clearer and more user friendly, especially for customers who prefer more guidance and simpler options from the start.
Thank you again for sharing your experience, and please accept our sincere apologies for the inconvenience caused.
- Team Hippo
Fantastic service
Fantastic service! From our initial contact to the handover Hippo Motors were fantastic. Tom Beeres was really patient and couldn’t be more helpful. Our delivery driver John was very thorough when showing us the car layout and operating the vehicle. 5*s well deserved.
18 juni 2025
Antwoord van Hippo Motor Finance
Hi James,
Thank you for the wonderful feedback! We’re delighted Tom and John made your experience fantastic from start to finish. Your 5-star rating means a lot to us.
Team Hippo
hippo life total disaster
after5 weeks still not anyway forward a total joke you phone never in office told they will phone back in an hour 27 hrs later gave me a tel no to go straight in 10 phone calls made none answered and when trying to leave a message told box was full absolutely dreadful i wouldnt recommend to anyone
13 mei 2025
Antwoord van Hippo Motor Finance
Hi James,
We’re really sorry to hear about your recent experience and completely understand your frustration. This is not the level of service we aim to deliver, and we sincerely apologise for the delays and poor communication you've described.
We’re glad to see that you’ve now received your new car, and we hope you're happy with it. If you need any further assistance or support, please don’t hesitate to reach out to our Customer Care team at customercare@hippomotorgroup.co.uk, we’re here to help.
Thank you for your feedback.
-Team Hippo
Antwoord van Hippo Motor Finance
Hi Marcin,
Thank you for the 5-star rating for Tom! We appreciate your support.
Team Hippo
Good people skills from the person I…
Good people skills from the person I spoke to. Kameel explained everything well. He made the whole experience easy for me
28 mei 2025
Antwoord van Hippo Motor Finance
Hi Tracy,
Thanks for the feedback! We're delighted to hear Kameel made the process smooth and easy for you. Clear communication and strong people skills make all the difference—glad he delivered on both.
Team Hippo
We have been with Hippo for over 10…
We have been with Hippo for over 10 years, they are amazing. We always look elsewhere to check prices but always come back. They always find us the best deals 😁
28 mei 2025
Antwoord van Hippo Motor Finance
Hi Louis,
Thanks for your loyalty over the past 10 years! We're so glad to hear you keep coming back and that the team consistently finds you the best deals. We truly appreciate your continued trust and support.
Team Hippo
Always extremely helpful and available…
Always extremely helpful and available when needed
20 mei 2025
Antwoord van Hippo Motor Finance
Hi Adam,
Thanks for your kind words! We’re always here to help whenever you need us.
Team Hippo
Harvie was handling my application
Harvie was handling my application, he took time to help find the car I was looking for, however, the financier pulled out. He organised for other funders and soon I was on board.
He never gave up on me regardless that I was made to explain my income a few times, he kept on looking for the help I was so in need of
Thanks
It's the personal touch to your clients
Great work
30 april 2025
Antwoord van Hippo Motor Finance
Hi Chilomo,
Thank you for your kind words! We're thrilled to hear that Harvie went the extra mile to support you and find a solution despite the challenges. His persistence and personal approach truly reflect the service we aim to deliver. Enjoy your new car.
Team Hippo
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