Hippo Motor Finance Reviews 

1.088
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

from day one they have made everything stress free and communication was amazing. a big thankyou to connor for making everything stress free and explaining each step thoroughly as it was my first car... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a lovely man called jacob phoned when he said he would sorted everything for me I really appreciated the time and got me the best deal talked me through everything and handled it all

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zac was brilliant from start to finish, made the whole process easy and explained everything, nothing was too much trouble. Managed to get the whole process done and my new car delivered within a week... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really helpful and communicative! Will always go to Hippo I expect now as it was so simple ! They handles everything

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autofinanciering en -lening bedrijf

Geschreven door het bedrijf

The hassle-free way to find and finance your next car. We are bad credit and zero deposit specialists with nationwide delivery available. Get a decision in minutes with no impact to your credit score. Hippo Finance provide hundreds of customers every month with a simple car finance and vehicle package. Traditional car finance is complicated and we want to make buying a new car simple! Hippo Finance is the very best in car and van finance solutions for those with good or bad credit.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(1.088)

177 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I spoke with James from hippo and he…

I spoke with James from hippo and he made buying a car so easy and kept me informed all the way and very professional a credit to hippo ty James and hippo

13 juni 2026
Logo Hippo Motor Finance

Antwoord van Hippo Motor Finance

Hi Daniel,

Thank you for your feedback. We’re delighted to hear James made the process of buying your car so easy and kept you well informed throughout. It’s great to know his professional and supportive approach made such a positive difference to your experience. We’ll be sure to pass on your kind words to him.

Team Hippo

Beoordeeld met 4 van de 5 sterren
Logo Hippo Motor Finance

Antwoord van Hippo Motor Finance

Hi Paul,

Thank you for your feedback. We’re delighted to hear everything met your expectations and delivered exactly what you needed. We really appreciate your support.

Team Hippo

Beoordeeld met 1 van de 5 sterren

Got told would be getting the car at…

If I had known that this would have happened I wouldn’t have bothered to buy the car through you! I’m not getting it now until the 1/7/26 and was told it was going to be the 29/6/26!!! Got told would be getting the car at the end of may or beginning of June and now been told not getting it until 29/6/26. Not happy! You have stated vehicle collection?! In your reply! I have paid for it to be delivered to me! Bloody joke!!!!! This is the same reply I all ready received!! Which is not true!! It’s even saying that the vehicle has been delivered!! Wish I could cancel the hole lot!!

2 juni 2026
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Antwoord van Hippo Motor Finance

Hi Gayle,

Thank you for taking the time to leave your feedback.

We're sorry that your experience has not met your expectations. Following a review of the matter, we understand your frustration regarding the delay to your vehicle handover, particularly as the reason for the delay was not communicated as clearly or as early as it should have been.

The delay relates to a manufacturer recall that must be completed before the vehicle can be released. Whilst these actions are outside of our control, we recognise that better communication would have improved your experience and we are sorry for the disappointment this caused.

Our team remains in contact with the manufacturer and continues to explore whether the recall work can be completed sooner than currently anticipated.

Thank you for your patience and for bringing your concerns to our attention.

Chris - Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

5 juni 2026
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Antwoord van Hippo Motor Finance

Hi Stephen,

Thank you for your feedback. We’re delighted to hear you received very good service. We really appreciate your support.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Third time's a charm.

This is the third time I am using Hippo, the customer service has been fantastic each time.Neil made the choice of car so easy. Thanks Again.

4 juni 2026
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Antwoord van Hippo Motor Finance

Hi Michael.

Thank you for your wonderful review, we’re delighted to hear you’ve chosen Hippo for the third time and that you’ve received fantastic customer service on every occasion. It’s great to know Neil made choosing your new car easy, and we’ll be sure to pass your kind feedback on to him. We truly appreciate your continued loyalty and look forward to helping you again in the future.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Ksyleigh was so helpful nothing was tp…

Ksyleigh was so helpful nothing was tp much trouble for her.thinga I couldn't do she found another way of doing things I'd like to thank her.pam macnoughton

4 juni 2026
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Antwoord van Hippo Motor Finance

Hi Pamela,

Thank you for your wonderful review, we’re delighted to hear Kayleigh was so helpful and always found a solution whenever you needed one. It’s fantastic to know nothing was too much trouble for her and that she made the process as easy as possible for you. We’ll be sure to pass your kind feedback on to Kayleigh, and we really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great experience

Cant thank jack enough great experience throughout the sale always kept me upto date highly recommended

3 juni 2026
Review zonder uitnodiging
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Antwoord van Hippo Motor Finance

Hi Liam,

Thank you for your wonderful review, we’re delighted to hear Jack provided a great experience throughout your journey with us. It’s fantastic to know he kept you updated every step of the way and made the whole process a positive one. We really appreciate your recommendation and will be sure to pass your kind feedback on to Jack.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Fast and reliable dealership Alex…

Fast and reliable dealership Alex Favell and his manager ,went above and beyond to accommodate all my requests ! Top Guys !!!!! I recommend anyone going to Hippo !!! More than 10 stars ⭐️.

2 juni 2026
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Antwoord van Hippo Motor Finance

Hi Paul,

Thank you for your fantastic review, we’re delighted to hear Alex and the team went above and beyond to accommodate your requests. It’s great to know you found the service fast and reliable, and that your experience exceeded your expectations. We really appreciate your recommendation and will be sure to pass your kind feedback on to Alex and his manager.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Bernardo was brilliant with the whole…

Bernardo was brilliant with the whole process, went very smooth to get what I was looking for and thorough with all my options. Would definitely recommend

2 juni 2026
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Antwoord van Hippo Motor Finance

Hi Letisha,

Thank you for your wonderful review, we’re delighted to hear Bernardo made the whole process smooth and took the time to talk you through all of your options. It’s fantastic to know he helped you find exactly what you were looking for, and we really appreciate your recommendation. We’ll be sure to pass your kind feedback on to Bernardo.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Alex @hippo has been amazingly helpful

Alex @hippo has been amazingly helpful, patient, considerate and professional in assisting my family and I in purchasing our next car and easing the journey process. Keep up the good work!!

28 mei 2026
Review zonder uitnodiging
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Antwoord van Hippo Motor Finance

Hi Kene,

It’s wonderful to hear your feedback—thank you for sharing it! We’re delighted that Alex was so helpful, patient, considerate, and professional in supporting you and your family through your car purchase and making the whole process easier. We really appreciate your kind words and support.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly jack was

Very helpful and friendly jack was

28 mei 2026
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Antwoord van Hippo Motor Finance

Hi Les,

Thank you for the great feedback! We’re glad Jack was very helpful and friendly throughout your experience.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

28 mei 2026
Logo Hippo Motor Finance

Antwoord van Hippo Motor Finance

Hi Kelly,

Thank you for the great feedback! We’re delighted to hear you received excellent service throughout your experience.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Danielle

Danielle, who dealt with my purchase was 10 out 10 very understanding and answered all of my queries straight away
Thanks

26 mei 2026
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Antwoord van Hippo Motor Finance

Hi James,

We’re really pleased to hear your feedback—thank you for sharing it! It’s great to know Danielle supported you so well throughout your purchase and was able to answer all your queries quickly and clearly. We really appreciate your kind words.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Excellent staff.

Excellent staff.. bright and brayan helped me all the way…

27 mei 2026
Logo Hippo Motor Finance

Antwoord van Hippo Motor Finance

Hi Yasmin,

Thank you for the great feedback! We’re delighted to hear Bright and Bryan supported you throughout your experience. We really appreciate your kind words.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Staff were very friendly and…

Staff were very friendly and accommodating. Quick and easy service to use

26 mei 2026
Logo Hippo Motor Finance

Antwoord van Hippo Motor Finance

Hi Richard,

Thank you for the great feedback! We’re glad you found the staff friendly and accommodating and that the service was quick and easy to use.

Team Hippo

Beoordeeld met 5 van de 5 sterren

Lovely person named bright helped me, brilliant company.

Bright was well mannered! And helped me so much!

23 mei 2026
Logo Hippo Motor Finance

Antwoord van Hippo Motor Finance

Hi Heidi,
​
Thank you for the fantastic feedback! We’re glad the team were friendly and welcoming and that Matt handled the handover smoothly and efficiently. We really appreciate your kind words.

Team Hippo

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