Hisar Hospital Intercontinental Reviews 

52
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Am mers la Hisar pentru un consult urologic. Experiența a fost una foarte bună, domnul Doctor cu care am discutat a fost foarte respectuos și am avut o discuție în care el a răspuns la toate întrebă... Toon meer

Beoordeeld met 5 van de 5 sterren

Хочу поблагодарить персонал клиники, и особенно хочу отметить работу нашего переводчика Рабию! Она была с нами на связи всегда, была очень отзывчива и давала не только поддержку в переводе, а была дру... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently had my gastric sleeve surgery at Hisar Hospital, and I genuinely couldn’t have asked for a better experience. From the very beginning, everything was well planned, clearly communi... Toon meer

Beoordeeld met 5 van de 5 sterren

Je suis venue du Belgique, j'ai pu vivre un séjour hospitalier agréable avec l'équipe médicale et infirmière fournissant les prestations sanitaires adéquates. Ainsi j'ai eu de la chance de rencontrer... Toon meer

Bedrijfsgegevens

  1. Algemeen ziekenhuis

Geschreven door het bedrijf

Hisar Hospital Intercontinental brings together precious medical professionals and our patients, whom we define as our guests, in its journey of service to people, which started in the Turkish health sector in 2005, with its world-class health service. Our principle of fulfilling its social responsibility is the biggest driving force behind our growth with firm steps. On this path that we have embarked on with a bright health history and the confidence we have for the future, we have laid the foundations of the transformation of being a health group with all our values ​​and equity.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

52 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(52)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Extremely professional

Extremely professional, welcoming and warming staff. I'd definitely recommend for any kind of intervention and consultation. I was extremely happy with all the process from the consults, to booking, actual exam and other amenities provided to make this as pleasant as possible. Big thank you to Gulshirin Beshimova and Israa Hisar who navigated us through this process.

14 oktober 2024
Review zonder uitnodiging
Logo Hisar Hospital Intercontinental

Antwoord van Hisar Hospital Intercontinental

Thank you for taking the time to share your thoughts! We're glad you had a great experience, and your support means a lot to us.

Beoordeeld met 5 van de 5 sterren

Excelente experiencia

Excelente experiencia. Viaje desde México para hacerme una cirugía de implante coclear. Antes que nada, encontré este hospital gracias a la atención de Bookimed, ellos me atendieron muy bien, consiguieron la mejor opción y se comenzó todo el proceso.
Al principio obviamente estaba algo temeroso de que todo fuera real y correcto y con buenos resultados, es la primera vez que utilizaba este tipo de turismo médico. Busque en muchos países y opciones y encontré el mejor trato a través de Bookimed en el hospital Hisar de Estambul al mejor precio. Ahora ya que paso todo, estoy gratamente sorprendido y agradecido con todos los que me atendieron. Me impresiona lo bien que tienen organizado todo el tema para pacientes internacionales. Desde el tema del transporte, al aeropuerto-hotel-aeropuerto, hotel-hospital-hotel, en todas las citas que tuve, más de 3 veces en dos semanas. El departamento internacional me asignó uno y en ocasiones dos traductores, todos se portaron muy bien, el Dr Yabuz Selim muy atento y profesional, el hospital excelente, el paquete incluía dos noches de alojamiento en una habitación con dos cuartos, y comidas para paciente y acompañante. Estudios pre operatorios, seguimiento post operatorio, y solamente se pago lo acordado desde un inicio, ni un dólar más tuvimos que pagar. Nunca había tenido esta experiencia en un hospital. Todo el procedimiento fue rápido y sin complicaciones, me revisaron en 3 ocasiones más y sin problema. Me ayudaron a resolver todas mis dudas e inquietudes, siempre con excelente respuesta a través de whatsapp. Sinceramente recomiendo y agradezco a todos los involucrados en el hospital Hisar. Espero nunca tener que regresar, pero si lo requiero, ni siquiera buscaré en otro lugar. Ampliamente recomendado.

27 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hisar Hospital

Exceptional Care and Professionalism

I recently had the pleasure of receiving treatment at Hisar Hospital, and I must say the experience exceeded all my expectations. From the moment I walked in, the staff was incredibly welcoming and attentive. The doctors are highly skilled professionals who took the time to explain every step of my treatment in detail, making me feel at ease throughout the process.

The hospital itself is modern, clean, and equipped with the latest technology, which really reassured me that I was in safe hands. The level of care I received was nothing short of exceptional, and I couldn’t be more satisfied with the outcome. I highly recommend Hisar Hospital to anyone looking for top-notch medical care!

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Hisar Hospital Intercontinental

Your feedback brightened our day! We're delighted to know you were satisfied, and we appreciate your support in choosing us.

Beoordeeld met 5 van de 5 sterren

The whole process was swift and easy

The whole process was swift and easy. The paper work is now online which makes the medical experience time efficient as well.

Special thanks to Mr. Lokman who arranged the medical appointment for me and made sure the whole process goes smoothly for me.

Highly recommend Hisar Hospital.

Regards,
Arman Ahmed

28 september 2024
Review zonder uitnodiging
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Antwoord van Hisar Hospital Intercontinental

Thank you for your glowing review! It’s our pleasure to serve customers like you, and we’re thrilled you had a great experience.

Beoordeeld met 1 van de 5 sterren

My hardship with Hisar hospital scammers.


I am US citizen, a tourist, here in Turkey seeking medical treatments for my back, and this is the hardship your crew members made me go through lately.
1/ Before Ramadan 2024, I submitted my Lumbar MRI's and XRAY's to a Hisar rep named Kevin so he can share them with Hisar's doctors and prescribe a treatment according to my condition.
2/ After few days, Kevin emailed me a document where it states that the service was going to be a PRP treatment for my lower back offered by a doctor named Dr. Selman DOĞAN, MD.
3/ When I got there, the doctor named above said he has never received, or taken a look at, my MRI's or XRAY's and he does not anyway specialize in lower back treatments.
4/ After that, the staff/translator (Loida) found another doctor to meet me who did not have any idea about me or my exams images. After a long waiting, they had to go search for my images I do not where, then they found them on a tiny cell phone, they show them to the second doctor who said that PRP would NOT be appropriate for my back at all.
I did not receive any treatment.
This whole mess and they still made me pay $103.
My whole afternoon was a waste of time that day, no treatment received, and they made me lose $103. All I asked them for a refund of my $103.
I then communicated via Wassap with with a lady whose name is Betoul (it is the name posted on the Wassap profile number) over 3 months ago, shared with her all the details posted above. She promised me she'd be getting back to me within 48 hours, I've never heard back from her.
I then contacted some rep at Hisar via Wassap, she urged me to address my issue to international at hisar hospital, and emine.kaynak at hisar hospital, which I did immediately, this was over 3 months ago still.
Since then, I have made several attempts during the last 2 months to communicate with Betoul or whoever uses that Wassap account and works at Hisar, I tried to contact Loida who was the translator that day I went to Hisar and other Hisar staff members, and it did not go anywhere, they all ignored me, declined my Wassap calls and multiple texts and messages.
It is being 5 months now and no treply whatsoever form them.
Hisar is not a decent and honest medical entity, BEWARE. It is a place for crooks, scammers and thieves.
10/18/2024. Update upon getting Hisar hospital reply posted:
I have reported to a manager named Betoul, and substantially with facts explained to her via a Wassap phone conversation why I cancelled those 3 initial attempts of going to the hospital and always ahead of time with your hospital crew members, or Kevin himself, there was no last minute cancellation as you've hinted in your reply; obviously, there are many discrepancies and lack of communication within your hospital. All you did in your reply was, trying to sugarcoat your failure with incoherent and fabricated excuses due to the incompetence and lack of incompetence at your hospital. No need for me to repeat what I reported in my initial review, all facts are there. Moreover, for months and months I have tried to establish a basic communication platform writing and calling your hospital, and always been ignored always. This is the first time in months you are addressing my issue.
You made me waste my time and $103, now I am certain you will lose a lot more $ when foreigners seek medical treatments in Turkey and read this review, then blacklist your "medical" entity.

25 april 2024
Review zonder uitnodiging
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Antwoord van Hisar Hospital Intercontinental

First of all, thank you for taking the time to leave feedback about your experience at our hospital. We would like to clarify several points regarding your visit, as some important details were omitted from your comment, which will provide a clearer understanding of what happened before and during your time at the hospital.

Initially, we offered you PRP treatment for your knees based on the complaints you shared with our partner. However, you insisted on coming without paying for the mandatory consultation with the doctor, which was necessary for a proper assessment of your condition. You scheduled an appointment three times, but each time you failed to show up. This caused an inconvenience for our drivers who went to pick you up but were unable to find you at the address provided.

When you finally came to the hospital on the third attempt, you met with Dr. Selman as you mentioned. During the consultation, you mentioned having back pain, and the doctor referred you to an orthopedic specialist who focuses on the spine. You had a consultation with Dr. Yusuf, who took the time to thoroughly review your case, including your lumbar MRI. Based on his findings, he recommended surgery, which you declined.

It is worth noting that Dr. Yusuf provided you with a full and attentive consultation, yet this was not mentioned in your feedback. We are confident that you received the necessary care and attention during your time with us.

We wish you good health and the best of luck in your future endeavors.

Beoordeeld met 5 van de 5 sterren

شكرا حصار

خضعت لعملية البروستات في مشفى حصار و كانت العملية ناجحة بفضل العناية الفائقة من قبل الدكتور و الطاقم الطبي و الإداري و اتقدم لهم بالشكر و على رأسهم السيد لقمان الذي جعل الأمور تسير بسرعة فائقة و سلاسة

5 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do Not Go To intercontinental Hisar …

Do Not Go To intercontinental Hisar hospital Istanbul for plastic surgery (rhinoplasty) with Dr.Hasan Şahin!He botched my nose so bad that I had to go for revision rhinoplasty in America few months ago.Please Do Not choose Dr.HASAN SAHIN! My surgery was done on February 17 2023

15 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very bad service post-operation. No results after surgery

In January 2024 I had surgery on the hospital for Dr.Hasan Sahin. Correct operation and treatment. They had to give me a Spanish translator and I didn't arrive before I was in the room, I only did the process in English (my English is not good). Operation good, post operation very bad. I lost the results after a month or 2 months, I wrote, sent a photo and they kept telling me, they don't want to take charge. I don't understand, I didn't claim the money, I just propose to go again and have the fat loss fixed. It was a very simple and safely effective intervention. Lie and proven on my body. I do not recommend at all. Even the intermediary has blocked me from WhatsApp so as not to give explanations...

17 januari 2024
Review zonder uitnodiging

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