Hixtra Reviews 60

Had connor on site today. Was very professional, communicated well with ground workers during works. Followed the sites health and safety and site rules with no issues. Got the job done. Would be happy to have him on site again.

Our engineer on site today for a bearing test was Jordan. Really nice guy and informative… see you in the next one Jordan X cxxxxxxx

Harry was great for the two days of CBR testing, on time, professional and efficient to our deadlines. Will be using Hixtra again on this project and then again in the future.

Donny came out this morning, on time, very efficient, no messing. Will use again.

Had Donny from Hixtra on site doing CBR testing, arrived early which was great, would definitely recommend.

Donny was very professional would welcome him on my site again

I had Donny onsite this morning. Very helpful chap. Had all the right PPE in n and equipment to do the tests. A very helpful chap

Had Donny on site today and was very helpful and knew what he was talking about. Would definitely recommend Hixtra to other contractors.

We had Hixtra load test screed on a project for us. Charlie was great, very helpful and clear with the procedure and necessary test required for us to prove it would meet the design load. Happy to use Hixtra again in future.

Get the service at 28 Queensway London
Vabel job.
Guy was so kind and professional.
Highly recommend.

Great service from Kevin Shorthouse at our Kings Cross Project.

Great bunch of guys - very helpful

Kevin has honestly been amazing to deal with. Super helpful, quick to respond, and really knows what he’s doing. He made everything simple and stress-free for me.

Really appreciate how reliable and straightforward he is — nothing was too much trouble. Would 100% recommend him to anyone. Thanks Kevin!

I am writing to express my deep dissatisfaction with the level of service I have received. Initially, I was assured by an advisor that I would receive the results the following day. However, this turned out to be an inaccurate promise. I subsequently spoke with Manager Kevin, who clarified that next-day delivery was not feasible, but assured me the report would be available by Wednesday afternoon or Thursday morning.
Despite multiple follow-ups via email and phone, I have yet to receive the results, nor have I been provided with any meaningful updates. The lack of communication and repeated dissemination of incorrect information has been extremely frustrating and has caused significant inconvenience and financial loss.
I made it clear from the outset that this matter was both urgent and important. Unfortunately, the continued miscommunication and failure to deliver have demonstrated a serious lapse in service standards. It is evident that both staff and management would benefit from further training to ensure accurate information is provided and customer concerns are handled with the appropriate urgency.
I request immediate attention to this matter and a formal response outlining the steps being taken to resolve the issue.
Sincerely,

Harry was fantastic and very patient following an issue with the digger used as counter weight.

Pleasant to talk to and kept us updated on each stage.

I’d highly recommended Hixtra and especially Harry!

Very reactive and good service on site, fully recommend Hixtra and the results were issued same day,

Hixtra are an absolute delight to deal with. They do their upmost to get you your requested slot and the turnaround times with the reports are almost immediate.

Prompt ,professional service.
Very good .

Very helpful
Very efficient