Holburn Online Reviews 

493
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Took my late husband's Michell Synchro turntable into the Glasgow store for them to have a look as it hadn't been used for a long time. They checked it over and had it up and playing in no time. Would... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered the wrong product called and asked to cancel the order. The company acted quickly cancelled the order and refunded the payment. Good service

Beoordeeld met 5 van de 5 sterren

The only retailer I contacted who told me the whole picture of one of the items I had originally wanted. I dealt with three different people and all were very helpful indeed - their advice matched e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

6 months ago i purchased some equipment from the Glasgow store both members of staff Jesse and Anna were amazing and helped me make the 4 hour round trip worth the drive . 6 months later i had broken... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Stereowinkel
  2. Hifi-winkel
  3. Thuisbioscoopwinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

493 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(493)

112 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery, very friendly service and good price.

15 januari 2026
Review zonder uitnodiging
Logo Holburn Online

Antwoord van Holburn Online

Hi Ian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Excellent staff

Excellent staff, knowledgable, very pleasant and go out of their way to make sure that the customer is happy. I have total faith in all of the staff at Glasgow Audio that's why I have been a customer for about 10 years and would never think of going to any other audio shop.

8 januari 2026
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Antwoord van Holburn Online

Hi Malcolm,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Beoordeeld met 5 van de 5 sterren

Item delivered promptly and well…

Item delivered promptly and well packed. Very clear communication. Ex demo pre amp in perfect condition with original packaging and accessories.
Many thanks.

31 december 2025
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Antwoord van Holburn Online

Hi Neil,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 1 van de 5 sterren

The item hasn't arrived and I haven't…

The item hasn't arrived and I haven't had any communications. I emailed yesterday politely requesting an update on the order after a week of silence and didn't even get a reply.

5 januari 2026
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Antwoord van Holburn Online

Hi Owen

Our apologies for the lack of communication, your email got caught in our Junk filter on Sunday Afternoon when the shop is closed and unstaffed, we don't re-open until Tuesdays. When we've tried to call you there is no option for leaving a voicemail.

We strive to get every order delivered within 2-3 Business Days, usually within one day most times, stock permitting. Your current order is due with you tomorrow, the first order was delivered to you within 1 day of you placing your order.

We appreciate your feedback.

Kind Regards,
Hoburn Online

Beoordeeld met 5 van de 5 sterren

Helpful staff and easy process

An easy transaction to complete online and friendly, helpful staff to talk to for clarifications. Overall a really easy, efficient and helpful process.

30 december 2025
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Antwoord van Holburn Online

Hi Jonathan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Hegel 190v. Holborn Online - great service

I purchased a Hegel 190v from Holburn online on the Sunday before Christmas. It was an ‘open box’ offer that was too good to miss. To my amazement, I received the shipping notice on the same day. It was picked up on the Monday and delivered on the Tuesday. Many thanks for your brilliant service. Although it was ‘open box’, it had all the original packing and in perfect condition. I might add that it has totally transformed my Dynaudio Special 40 speakers. My music has been taken to another level. Money well spent! I would have no hesitation in recommending Holburn online. Many thanks.

21 december 2025
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Antwoord van Holburn Online

Hi John,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Great customer service and a vey good…

Great customer service and a vey good selection of high quality audio equipment.
Fast and secure delivery

19 december 2025
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Antwoord van Holburn Online

Hi Barry,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Hard to find spare parts, in stock, competitive price, delivered soooo quickly and realistic delivery price.

18 december 2025
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Antwoord van Holburn Online

Hi There,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

I went back to Holburn HiFi in Aberdeen…

I went back to Holburn HiFi in Aberdeen , 38 years after buying my first system from them, to upgrade my Dual 505 turntable. The staff had all changed but I still got the same knowledgable advice, the same friendly service and a choice of high quality products.
My only complaint was the price of their turntables has gone up a lot!!:-)
What a great store and glad to see they are still there and doing well after all this time.
Well done and many thanks for all your help for my 60th!

16 december 2025
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Antwoord van Holburn Online

Hi Ian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Upgraded at no extra cost to me

Sold out of last cable listed online so Holborn sent me the next cable in the range at no extra cost despite being a little more expensive. You can’t ask for or expect a better response than that.

9 december 2025
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Antwoord van Holburn Online

Hi Des,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Open Box sale speakers

Open Box sale speakers
Arrived mint condition
Promptly
Highly recommend

2 december 2025
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Antwoord van Holburn Online

Hi Matt,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

It was an excellent experience

It was an excellent experience! From start to finish it was efficient, friendly and helpful. The goods were as described and had been handled well all the way from Scotland to my home. Comms were quick and exactly as needed. I would highly recommend this dealer.

3 december 2025
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Antwoord van Holburn Online

Hi Vaughan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Seamless transaction

Seamless transaction. Sorry for the delay in responding but had to wait for my hifi guru to set it up. I’m a very happy person 👍

17 november 2025
Logo Holburn Online

Antwoord van Holburn Online

Hi Steve,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Super service

Super service, great price and fast delivery!

22 november 2025
Logo Holburn Online

Antwoord van Holburn Online

Hi Pat,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Good stuff

As usual, a great store with great people.

27 november 2025
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Antwoord van Holburn Online

Hi Paul,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Beoordeeld met 5 van de 5 sterren

Very prompt

Very prompt, efficient and helpful service - particularly when I inadvertently put down the wrong collection point!

26 november 2025
Logo Holburn Online

Antwoord van Holburn Online

Hi there,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Relaxed and all about the music

It was my first time visit to Holburn Online and we were made to feel very welcome. I had just bought my first turntable after many months of thinking about it, a Rega Planar 3 RS. Christian showed us how to set it up in the listening room and he played a few records for us. I had also been contemplating upgrading my speakers but was honestly lost in what to go for considering my budget. The speakers I had were more than adequate but in a large living room, although they had a lot of detail, they lacked the bass to fill the room. Christian demonstrated some Fyne Audio floorstanders and I was sold. I know it's a cliche, but I heard deep bass drums on a very familiar song that I had never heard before. The speakers were amazing. Christian was more than patient with us as we played many tracks that morning and we hadn't even requested a listening appointment. Christian explained everything thoroughly and never pressured us to buy, just was laid back and looked like he was enjoying the songs along with us. We had to look through their vinyl collection, but had to stop as they had so many excellent records, otherwise I would have spent much more than I already had. Having recently moved to the Aberdeen area, I was wondering where I should buy my next hifi items from and I am more than glad that I went to Holburn Online. Thanks very much for your help and guidance Christian, you've got yourself another long term customer, I'll be in to check out your LPs soon, but not too soon :-)

22 november 2025
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Antwoord van Holburn Online

Hi Robert,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Hi-Fi

Beoordeeld met 5 van de 5 sterren
Logo Holburn Online

Antwoord van Holburn Online

Hi Tamas,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Beoordeeld met 5 van de 5 sterren

Incredible experience at Glasgow Audio…

Incredible experience at Glasgow Audio helped the team helped me pick out my first MC cartridge and pre amp then when I went to pick it all up they even fitted the cartridge to my turntableand even helped me to the car with it all .
Fantastic service.
Long live Glasgow Audio

22 november 2025
Review zonder uitnodiging
Logo Holburn Online

Antwoord van Holburn Online

Hi Steven,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

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