HoldenCopley Reviews 

1.195
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sold our house with Holden and Copley and had a really great experience. Even though the chain we were in was a challenging one! I mainly dealt with Lydia and Josie who I cannot fault, both were incre... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great experience with Luke, Senior Sales Negotiator at Holden Copley, while buying our first home. Luke was very helpful from the beginning. He understood our budget and requirements and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had lately twice interactions with Holden Copley & really very pleased with their professionalism. Right from first contact to the journey of purchase , they helped and supported through out. Espec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lianna was fantastic throughout the whole process of buying our new home. She was always helpful, easy to get hold of and available whenever we had any questions. She was also extremely knowl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

HoldenCopley are a multi-award winning estate agent. We commenced trading in 2014 and are proud to have prominent High Street offices in Arnold, Hucknall, Mapperley, Long Eaton and West Bridgford, giving HoldenCopley and their clients full coverage of the city and surrounding areas. We have prominent high street offices dedicated to residential sales, commercial sales, lettings and property management and have an experienced team with an ongoing commitment to delivering the finest range of estate agency and property services to clients and customers. We are confident you can trust us to handle all of your property requirements in an efficient and effective manner and always hold your best interests at heart. Our two directors, Steven Holden and Matt Copley – have both operated in Nottingham and the surrounding area for over twenty five years and are actively involved in the day to day running of the business.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,9

Alle reviews

(1.195)

336 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Made Selling Our First Home Easy

We used the Arnold branch of HoldenCopley to sell our first property and had a great experience throughout the process.

The sales team kept us well informed after every viewing and provided feedback promptly, which made the whole process much less stressful. We were initially considering the auction route, but the team advised us to sell through the traditional method instead. We trusted their advice, and it proved to be the right decision.

A special mention to Sheryl, our sales negotiator, who was always available to answer our questions and played a huge role in keeping the sale moving by proactively chasing all parties involved.

The entire process was straightforward and well managed from start to finish. We would definitely recommend HoldenCopley to anyone looking to sell their property.

29 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for the kind, detailed review!

Beoordeeld met 5 van de 5 sterren

Lianna Vocaturo went beyond her means…

Lianna Vocaturo went beyond her means to finalise my sale we had nothing to worry about Lianna delt with it all done all the chasing keep us in the loop even when we said remarket our property she went to great lengths to get us the exchange
thankyou Lianna

3 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Steve!

Beoordeeld met 5 van de 5 sterren

We have used Holden Copley several…

We have used Holden Copley several times for our house moves and always find them to be friendly, helpful and extremely professional. In particular our sales progressor Melissa Denton has been particularly good and had to deal with a very difficult buyer on our behalf. I would always recommend them

3 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Samantha

Beoordeeld met 5 van de 5 sterren

Great experience with HoldenCopley

Great experience with HoldenCopley Arnold as a FTB. Lydia was great. They were incredibly quick to respond, which made communication efficient throughout. Great professionalism, always kept me informed and were clear with what was required. I was impressed with their consistency in following up ensuring that everything was progressing. Overall excellent service. Definitely recommend.

1 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Belden!

Beoordeeld met 5 van de 5 sterren

Highly recommend esta and the team at Holden Copley Arnold

So far, I can't fault Esta and the team at Holden Copley Arnold. They have been fantastic at communicating with me throughout the sale of my house, keeping me updated every step of the way.

The customer service has been outstanding, and every interaction has been friendly, professional, and welcoming. Selling a home can be stressful, but the team have made the process feel smooth and straightforward.

I would highly recommend Holden Copley Arnold to anyone looking to buy or sell a home. A well-deserved 5-star service!

2 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your fantastic review. We're delighted to hear Esta and our Arnold team have made your selling journey such a positive experience. We'll be sure to pass on your kind words. Thank you for your recommendation, and we look forward to supporting you through to completion!

Beoordeeld met 5 van de 5 sterren

I can't recommend HoldenCopley highly…

I can't recommend HoldenCopley highly enough, and Lianna in particular was outstanding throughout the sale of my property. From start to finish she went above and beyond — always one step ahead and genuinely invested in getting the best result for me.
Her communication was first class. I was kept updated at every stage and never once had to chase for news, which made the whole process so much easier. Lianna clearly knows her stuff too; her knowledge and advice were spot on and gave me real confidence in the decisions we were making.
Selling a home can be stressful, but Lianna made it feel completely stress-free. She's professional, friendly, and an absolute credit to the team. Thank you, Lianna — five stars all the way!

2 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your fantastic review. We're delighted to hear Lianna made your selling experience so smooth and stress free. We'll be sure to pass on your kind words to her. Thank you for your recommendation, and we wish you all the very best for the future!

Beoordeeld met 5 van de 5 sterren

I had a previous difficult experience… so very careful and was dealt with understanding

I had a previous difficult experience and was very anxious going into another purchase - Esta provided reassurance in her actions by keeping good communications with myself and the vendor - going that extra mile to provide me with information I required to be reassured and confident before entering into another sale.

2 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Jennifer!

Beoordeeld met 4 van de 5 sterren

Jasmine Lawton

Big shout out for Jasmine Lawton, throughout a quite stressful process she remained professional, courteous and seemed to genuinely care about her clients (unlike most of the legal teams!!). Could not praise her enough, thanks Jasmine!!!

2 juni 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Paul!

Beoordeeld met 5 van de 5 sterren

Thank You Kerry

We had superb support from Kerry through a difficult sale.She kept us informed and calm when the buyer decided to withdraw from the sale. She then helped the buyer with his queries so they came back and today all was completed. Thank you.

29 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Vanessa

Beoordeeld met 5 van de 5 sterren

We have good experience with Holden…

We have good experience with Holden Copley especially with Laura. She forwarded all the things fast as she can. Her guidance, time to time information was helped us a lot.

27 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Arya!

Beoordeeld met 5 van de 5 sterren

Amazing!

Holden and Copley have been absolutely amazing - they have made the process of buying our first home so smooth and easy. Melissa especially has been on the other end of the phone/email the whole time keeping us updated and informed, she’s been amazing. We also couldn’t have done any of the process at all without Lucy from Arnold who really helped us out and gave us advice when needed! Chloe from Mapperley has also been so helpful and replies so quickly, making the whole thing so easy.

27 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

That is great to hear, thank you!

Beoordeeld met 4 van de 5 sterren

Initially a delay in fully marketing…

Initially a delay in fully marketing our property. Since then we have been fully informed and the Senior sales assistant Ella Simpson could not have been better.

27 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for taking the time to leave us a review and for your honest feedback. We're sorry there was an initial delay in fully marketing your property, but we're pleased to hear that communication has improved and that you've felt well informed throughout the process.

Beoordeeld met 3 van de 5 sterren

I was the buyer and the sellers had not…

I was the buyer and the sellers had not even started looking for property until over 2 months after I made my offer. I was not informed of this, told at the start they wanted to progress quickly and used this to leverage a higher offer. I think this was dishonest as the sellers were not ready to sell at this point. Then they left me with no updates or information until I chased more aggressively. Holden Copley while often available on the phone were not prompt on updating me about what was going on. The person allocated to my purchase was on holiday frequently so they were often not available to speak to. In the end my purchase completed with only 10 days left until my mortgage offer expired. It was a stressful 5 1/2 months not knowing if it was going to go through or not. They were friendly and professional in their approach.

19 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Hi Jen,

We are sorry to hear that you feel this way about your experience. Due to the limited information provided on Trustpilot, I have been unable to locate your details to contact you directly, as I would like to look into this further for you.

Please could you email me at helen@holdencopley.co.uk so I can investigate this further.

Kind regards,
Helen

Beoordeeld met 5 van de 5 sterren

House

Brilliant, thank you very much.
Very helpful .

23 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you!

Beoordeeld met 5 van de 5 sterren

Lovely Josie, so helpful

Josie was so helpful and always there when I was panicking. Lovely to hear her calming, cheerful voice. She’s also very knowledgeable in her field.

22 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Stas

Beoordeeld met 5 van de 5 sterren

Lianna was helpful throughout the sale…

Lianna was helpful throughout the sale of the house we were selling on behalf of my deceased god mother. Her communication was very good and kept up up to date regularly.

Thankyou so much!

22 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Kate!

Beoordeeld met 5 van de 5 sterren

Excellent service

Very efficient from start to finish. Managed marketing, selling and viewings on the property from early March to completing at the end of May. Was kept up to date on progression and information. All the staff very welcoming and friendly.

20 mei 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

That is great to hear, thank you!

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