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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not ever order from this so called company Ordered denims. Paid by card. They apparently have no recollection of this. Sent them proof of payment from bank statement. Still nothing. Disgusting

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered 2 shirts which came and the sizes were huge which I understand can happen but after attempting to get them to send me information on how to send these back now for the 4th time I have had no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Toon meer

Bedrijfsgegevens


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

96 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,4

Alle reviews

(96)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

aaked for different sizes and got all…

I aaked for different sizes and got all small wasnt impressed

3 december 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

Dreadful

Dreadful. Why was I fooled?
The advert quite clearly states that if you order ‘today’ you get the free blades which you need because so far I have been unable to get blades the right size.
When I contacted them about this I was told this what what I ordered. Then moaning was offered a 10% reduction as returns are made to China!! I sent them a copy of
The advert and a refund of £10 was offered. Well that’s no good if you cannot get the blades. Really annoyed

11 november 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

I bought garment

I bought garment, the quality was poor so I returned the item but never got any refund.

10 juli 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY YOUR ITEM WILL NOT ARRIVE

I ordered a back pack 6 weeks ago and it has still not arrived. I've tried to contact them but not getting a response. DO NOT USE THIS COMPANY

24 oktober 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Awful customer service

I bought eyebrow pens and they are terrible. I contacted customer service and they promised me a reduction of 30% but never delivered. They kept sending me e mails saying they've responded but there is no response. These items are fake. Do not buy from them. Be warned. Read the other warning reviews!

6 oktober 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@holdonmy.com. Our dedicated customer service representatives will provide detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

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