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Beoordeeld met 4 van de 5 sterren

I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not ever order from this so called company Ordered denims. Paid by card. They apparently have no recollection of this. Sent them proof of payment from bank statement. Still nothing. Disgusting

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered 2 shirts which came and the sizes were huge which I understand can happen but after attempting to get them to send me information on how to send these back now for the 4th time I have had no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Toon meer

Bedrijfsgegevens


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

96 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,4

Alle reviews

(96)

33 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

If you are in you right mind never by…

If you are in you right mind never by from this company it’s water you will be paying for never buy anything on this site .

16 juli 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Beoordeeld met 1 van de 5 sterren

Car shine spray

I purchased two bottles of their car shine spray....
What a load of rubbish that was...
Tried to get a refund, not a chance. They don't reply.
Bad company, bad product...

1 juli 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@holdonmy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Beoordeeld met 1 van de 5 sterren

Do not buy from here

Do not buy from here. Trying to get a refund is impossible. They won't return any correspondence.

28 juni 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@holdonmy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Beoordeeld met 1 van de 5 sterren

I ORDERED THE ELECTRIC WRENCH AFTER…

I ORDERED THE ELECTRIC WRENCH AFTER WAITING 4WEEKS LATER IT CAME I UESED IT ONCE THEN IT BROKE ABSULUTLEY UESELESS WOULD NEVER USE THIS AGAIN, BETER TO JUST BUY LOCALY MUCH SAFER AND AT LEAST YOU COULD RING AND TALK TO A HUMAN

25 juni 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Beoordeeld met 1 van de 5 sterren

Ordered a Shock Resistant, Dust Proof Anti Fingerprint Protector for my IPhone 16 Pro after they put on the slow boat from China I get a IPhone 15 wrong size etc. I doubt if they will replace it or ge

Ordered a Shock Resistant as per original complaint. They sent. A replacement but the same model ie iPhone 15 instead of a iPhone 16 Pro! Then to add insult to injury their carrier EVRI then delivered the item to the wrong address so I have never seen or received this item. EVRI did not accept its their fault and they could not sort it out but, to contact the seller with my complaint. Do, both companies are absolutely useless and stay away from them.

9 juni 2025
Review zonder uitnodiging
Logo Holdonmy

Antwoord van Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Beoordeeld met 1 van de 5 sterren

Total scam

I ordered and paid for wheel wrench and never received the item with no correspondence with company had to open a did not receive case with PayPal a total scam Do Not use this company

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam scam scam!!

Scam scam scam!!! Companies like this need shutting down,I ordered a month ago nothing I contact over 15 times nothing,im getting trading Stanstanrds involved now I want my REFUND

24 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If zero stars were possible that’s what I would give

If zero stars were possible I would. DO NOT USE THIS COMPANY!!!! Ordered kitchen cleaner expecting a standard size cleaner, NO, contains 60ml??? Apart from the rip off, their customer service is awful. Sent almost 20 emails and just received auto replies, problem never dealt with. Wish I had read other comments. Big Scam.

23 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Ordered a dress that was advertised on Facebook after people saying they had received and was exactly as advertised, I received the dress nothing like the colour so I have tried to return, sent around 20 emails for the return address but they will not respond, also used Clearpay as I thought they would help if any issues but was wrong with that too, don’t buy or waste ur time 🖕

1 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Is it so easy to scam people?

I order 3 can of water proof coating £90 last night, They were meant to send me a confirmation code which they didn’t, so I become suspicious and watch videos on youtube about them and reading messages here, I have no doubt they are somehow dodgy , I’m going to ask my bank if I can refund , I should have known better…

17 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this company

I wish I had read the reviews on here before buying. DO NOT buy from this company. They promised me a refund but have now started to ignore emails. £40 down the drain. Lesson learned.

1 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Warning to anyone using this company

Warning to anyone using this company, DO NOT, they take your money tell you to pick it up from somewhere else and you can’t get it or get an answer from them. Getting your money back seems to be impossible. VERY DISAPPOINTED

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid like the plague

A short time ago I had an issue with an order and after complaining numerous times got that sorted. I thought I'd give them ago again as they were offering 20%discount but when I put in the code no discount. When I complained their solution was to pay in full and they would give me a 10% refund. I'm not touching this company ever again 🤬🤬🤬

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute scam

Absolute scam, pots of leak sealer are same size pots that I get my vitamins
in ! Buy 2 and get one free, accept you don’t get the third. Just a Chinese scam company !

7 oktober 2024
Review zonder uitnodiging

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