Injustice and arbitrary termination of employment
Subject: Formal Complaint: Unfair Dismissal, Coercion, and Systemic Violations - Mohammed Dawood
To: IHG Global Ethics & Compliance / Regional Office
I, Mohammed Dawood, am submitting this formal complaint to report a series of severe professional, legal, and systemic violations I have experienced at Holiday Inn Kuwait Al Thuraya City under the management of the Acting HR Director, Mr. Saqr, and the Security Manager, Mr. Tariq.
1. Unfair Dismissal for Refusing Unpaid Overtime:
The conflict began when Mr. Tariq (Security Manager) demanded on our official WhatsApp group that all staff attend mandatory meetings daily after their shifts ended without compensation. When I respectfully pointed out that this is not in line with labor laws regarding unpaid overtime, I was immediately told: "You are terminated; we don't want you with us." I have screenshots of this conversation proving that my termination was a direct retaliation for questioning an illegal work practice.
2. Coercion and Intimidation:
In the HR office, I was pressured by Mr. Saqr (Acting HR Director) to sign termination papers. When I refused, I was explicitly threatened with an "Absconding Case" (Taghayyub) in Kuwait. To avoid the legal consequences of such a threat to my residency, I signed the papers under extreme duress.
3. Falsified Disciplinary Record:
During a previous inquiry with Mr. Mohammed Azazel, a warning dated September 9th (9/9) was mentioned. I hereby state that I never received, saw, or signed such a warning. This warning was unfairly issued as a "penalty" for a legitimate medical leave I took on September 5th (5/9), which was officially documented through the Government App "SAHEL". Using a legal medical leave as a justification for a hidden warning is a direct violation of Kuwaiti Labor Law and IHG’s Code of Ethics.
4. Intentional Obstruction and Material Damages:
Despite terminating my services "without cause," Mr. Saqr has repeatedly and maliciously rejected my requests for a "Temporary Work Permit" for a new job. This obstruction directly caused me to lose a new job opportunity that I had already started for two days. Due to the hotel's refusal to grant the permit, I was forced to leave the new position, causing me severe financial loss and professional damage.
5. Violation of IHG Global Performance Policy:
For four consecutive years of service at the hotel, I have never received a formal annual performance appraisal (Appraisal). This is a direct violation of IHG’s global policy regarding employee development and performance management. This systemic neglect has resulted in freezing my salary and preventing any professional growth or fair salary increments for 4 years.
Conclusion:
I possess all the evidence (WhatsApp screenshots, "Sahel" medical reports, and records of HR rejections) to support these claims. I request an urgent and fair investigation into these practices. I ask the IHG Global Office to intervene to rectify my status and hold those responsible for these violations accountable.
Sincerely,
Mohammed Dawood
Phone: +965 65922711
