Both I and my wife are in our 70's with a few pre-existing health conditions which aren't too serious. Tried comparison sites and specialist insurers that cover pre-existing conditions but the majorit... Toon meer
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Lees wat reviewers zeggen
Holiday safe was the only company that would insure our age group. It was at a much better and affordable price, than any other travel insurance company offered. Great cover and very easy to arrange.... Toon meer
After many on-line searches I eventually found Holiday Safe. Very easy to get a quote and very favourable pricing. Of course I hope that I never have to use them, but isn't that what insurance is all... Toon meer
I have used them before and they were excellent... this time I tried FIVE TIMES to get an online quote. Each time it either: Wouldnt allow me to correct an incorrect answer Would allow me but t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Holidaysafe Travel Insurance
Geschreven door het bedrijf
At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.
Why choose Holidaysafe?
Geschreven door het bedrijf
- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contactgegevens
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Verenigd Koninkrijk
- holidaysafe.co.uk
Holidaysafe Travel Insurance
4,5
Uitstekend
19K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Holiday safe the ideal choice
Holiday safe has provided excellent cover in the past and so it was a no brainer to make them our choice agIn
15 september 2026
Very straightforward.
14 september 2026
Completed but a long winded experience.
The person dealing with my experience was pleasant and helpful. It takes a long time to go through everything which can be a bit frustrating and time conduming!
The seemed very exoensive to start with but eventually managed to get it down a bit.
11 september 2026
Experience …
This is the second time purchasing holiday insurance from this company, I left a review following my first experience regarding the process of obtaining a quote via the phone and it was responded to in detail. My second experience was much better.
13 september 2026
Good value for money
Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break and easy to find.
19 september 2026
Very easy and professional service
5 september 2026
Exceptional service.
dealt with a lady called Dawn she was absolutely fantastic, did her absolute best to ensure I got the right cover, she was a pleasure to deal with a gave such confidence in her knowledge of the product Would highly recommend
18 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Bring back west malling and drop the silly title
I have been very happy with holidaysafe for several years,but it now appears one must talk to India rather than Malling,and although the young lady was perfectly understandable she seemed to lack any medical knowledge and seemed to be operating by rote eventually forwarding a previous quote followed by the current policy but with an incorrect birth date
10 september 2026
Antwoord van Holidaysafe Travel Insurance
Hi Geoffrey,
Thank you for taking the time to leave us a review.
We do have both a UK and an internationally based call centre, both trained to the same standard. It is appreciated there may be some apprehension when dealing with an internationally based team but please be assured all agents are trained to deliver the same level of service, regardless as to where they are based.
If you prefer, you can request to speak with our UK team but the internationally based team are more than capable of assisting.
Kind regards,
Claire
HolidaySafe Team
The questions were comprehensive about…
The questions were comprehensive about my existing conditions and once completed, I was shocked and surprised (pleasantly) that the price was just ONE TENTH of an alternative insurer that asked precisely the same questions?
9 september 2026
Left high and dry by Holidaysafe
Left high and dry by Holidaysafe, not very helpful when I informed them of a condition, dropped me like a hot brick.
8 juli 2026
Antwoord van Holidaysafe Travel Insurance
Hi Stefan,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
We have sent you an email to discuss this further.
Kind regards,
Claire
HolidaySafe Team
Efficient process and reasonable…
Efficient process and reasonable discount for returning customer
7 september 2026
Easy to complete health questions
Easy to complete health questions, fast efficient service. I would recommend this company
6 september 2026
I have a few health issues and holiday…
I have a few health issues and holiday safe provided the cover I required at a sensible price
27 augustus 2026
Got insurance on the phone
Got insurance on the phone. The lady I spoke to was very polite and patient, but I had difficulty understanding her with her accent. Hopefully all will be ok.
7 september 2026
Antwoord van Holidaysafe Travel Insurance
Hi Rob,
Thank you for taking the time to leave us a review and I am sorry to learn you had difficulty understanding our agent.
HolidaySafe does have both a UK and an Internationally based call centre, both trained to the same standard. It is appreciated there may be some apprehension when dealing with an internationally based team but I would like to assure you all agents, regardless as to where they are based are equipped to deliver the same level of service to all our customers.
If you would like to confirm the details of your policy with a more experienced member of the team, I would be happy to arrange a call back for you. Please just contact us on responses@tifgroup.co.uk and provide your full name, DOB, post code and policy reference.
Kind regards,
Claire
HolidaySafe Team
The best travel insurance I have found
I made an appointment to insure my holiday,the young lady rang at the allotted time , was excellent taking the information that she required and came up with a price I was happy with.
7 september 2026
Quick and easy to fill in the…
Quick and easy to fill in the questionnaire and receive a really good price after my cancer diagnosis. Would definitely recommend.
7 september 2026
Very helpful staff
Very helpful staff who knew how to navigate my mistake when I completed my online form. He was very patient and took his time to ensure everything was completed and finalised correctly.
29 augustus 2026
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