Both I and my wife are in our 70's with a few pre-existing health conditions which aren't too serious. Tried comparison sites and specialist insurers that cover pre-existing conditions but the majorit... Toon meer
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Lees wat reviewers zeggen
Holiday safe was the only company that would insure our age group. It was at a much better and affordable price, than any other travel insurance company offered. Great cover and very easy to arrange.... Toon meer
I have used them before and they were excellent... this time I tried FIVE TIMES to get an online quote. Each time it either: Wouldnt allow me to correct an incorrect answer Would allow me but t... Toon meer
Bedrijf heeft geantwoord
A very helpful agent who took the time and trouble to discuss the details of my policy with me. The quotation was very competitive and I had no hesitation in proceeding.
Bedrijfsgegevens
Over Holidaysafe Travel Insurance
Geschreven door het bedrijf
At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.
Why choose Holidaysafe?
Geschreven door het bedrijf
- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contactgegevens
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Verenigd Koninkrijk
- holidaysafe.co.uk
Holidaysafe Travel Insurance
4,5
Uitstekend
19K reviews
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A Very Professional Experience.
Both my wife and myself were very satisfied with your travel insurance advisor, she was very clear and precise about our health conditions and made our experience very easy in answering the various health questions we were given in relation to our current health conditions.
8 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I have reviewed Albert & Eddie already
17 december 2025
Antwoord van Holidaysafe Travel Insurance
Hi Lance,
Thank you for taking the time to leave us a review. Our Team have reached out to you accordingly following your Albert&Eddie review.
Kind regards,
Holidaysafe Team
Clear and easy to apply
29 mei 2026
Happy Customer
Since discovering Hollday Safe I have ben very satisfied and so when think holiday automatically hink Holifay Safe.
Makes sense!
3 juni 2026
The pages on their website kept…Very inefficient..nothing works
The pages on their website kept freezing. I spoke on live chat, they sent me to book a call, but there were no appointments free at all? so could not make any purchace of travel insurance. Very inefficient
3 juni 2026
Review zonder uitnodiging
Antwoord van Holidaysafe Travel Insurance
Hi Michael,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
So we can review this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code.
Kind regards,
Claire
HolidaySafe Team
Lack of flexibility
Lack of flexibility - I only wanted cancellation cover for a UK holiday. What I got was the same as overseas travel including such things as medical cover, repatriation, flight cancellation, baggage cover etc none of which were relevant.
26 mei 2026
Antwoord van Holidaysafe Travel Insurance
Hi Richard,
Thank you for taking the time to leave us a review and I am sorry to learn you are unhappy with the cover purchased.
We do not offer cancellation only policies and so any this is correct that you have a full policy. Whilst the destination selected is for the United Kingdom, the cover is as you have stated.
If you do have further queries, the customer service team can be contacted on 0333 005 1962.
Kind regards,
Claire
HolidaySafe Team
Affordable cover.
I have had bowel and liver cancer in the last 4 years and most companies wanted to charge me a fortune for cover. I came across HolidaySafe on the MacMillan site and it was so much cheaper. I have used them many times and on my 2nd occasion I had to make a claim which, after emailing the relevant paperwork and a short phone call from a lovely lady, was paid out in a few days. Last year I was going to visit my daughter in Australia but I was getting ridiculous insurance quotes up to £12,000 and as my visit was under 45 days HolidaySafe gave me a quote of £278. I’m 67 and do not take any medication, so I was shocked at some of the ridiculous quotes. I would never use any other company for my travel insurance.
29 mei 2026
Policy not required
Fortunately I did not have to use the policy. I would only comment if I had to use the policy. However it was good to have insurance if required.
21 mei 2026
Competitive annual Holiday Insurance…
Competitive annual Holiday Insurance for older people even with a few minor health issues.
Easy to book over the phone.
20 mei 2026
Easy to follow and answer the online questions…
It was easy to follow and answer the online questions and make payment. Documentation followed promptly, Happy that I did not have any cause to make a claim!
21 mei 2026
Knowing I was well covered if anything…
Knowing I was well covered if anything went wrong.
19 mei 2026
Tried to book insurance for family and…
Tried to book insurance for family and could not complete as web site would not accept payment, tried again later and same situation. Re booked with another company as I had no policy to be told the next day I had a policy! Tried to cancel online not working tried customer service and the indian lady struggled for 20 mins to then tell me could not as system not working. I asked to call back to confirm cancellation but nothing and no email. Later went back and cancelled online. price wise ok but not the best for value.
20 mei 2026
Review zonder uitnodiging
Antwoord van Holidaysafe Travel Insurance
Hi Derek,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
This has been raised with our technical team to look into further regarding payment issues so please be assured we are looking into the matter.
I can see your policy has now been cancelled and refunded in full. I am sorry that your experience led to this but if you would like to come back to us in the future, please do not hesitate to contact us, we would be happy to assist.
Kind regards,
Claire
Holidaysafe Team
Easy process and good value for over 75s
22 mei 2026
Impressed!
Joined Holidaysafe after my previous insurer stopped offering holiday insurance.
Joining Holidaysafe was straightforward and all documentation arrived online quickly and efficiently.
Impressed!
19 mei 2026
Very good value.
Very good value and you get a good price for renewing annual insurance each year.
Very helpful staff if you ring with a query.
19 mei 2026
Competitive rates, medical screening using medication a good idea
Process seemed thorough and more usher friendly without speaking to a human, asking about medication then questions targeted to condition, competitive rates and would consider for annual policy
8 mei 2026
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