I called 30 mins before arrival as instructed, i was asked to call 10 mins before arrival which I did. I then ended up waiting 50 mins for the car to be collected and the man collecting it had no pap... Toon meer
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I booked & paid for a meet and greet parking service through Holiday Car Parking. The person I was supposed to meet never turned up to collect my car and had his phone switched off. I had to make my... Toon meer
Context: this was our 9th holiday car parking this year. Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car wa... Toon meer
The experience of meet and greet parking was better than expected, not knowing how it would go when you have a flight to catch. The price was competitive, and the whole experience went smoothly. A mem... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Best Holidays Car Parking ltd. is the UK market leader in airport parking providers, with its extra feature of advance booking. Best Holidays Car Parking ltd only uses reputable parking slots which are fully insured and maintain a high customer satisfaction rating. We offer free amendments and cancellations if you choose to book flexible product.
Contactgegevens
100 Western Road Cambuslang, G72 8EG, Glasgow, Verenigd Koninkrijk
- +44 078 8332 0607
- info@holidayscarparking.uk
- holidayscarparking.uk
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I have used this company several times
I have used this company several times, when traveling and am now know as a little of a parking wizard as I always find the competitive price, while the truth is that I only go on this website.
All joking aside, beside the competitive prices they find me, there service is second to none. I have a tendency to fly on short notice and they are quick and will always confirm that you are sorted and all information is correct.
Once complexly my fault on the morning of our holiday I realised parking was done for the evening not morning. and called them hours before we where due to leave for the airport it was all sorted while I was on the phone to them, I even got a call back to check that all was ok after all had been confirmed.
As they are finding your your parking for your not actually running the service they cannot of curse always know what will happen and I did once have an issue with a middle of the night parking (this was at an airport I rarely use) so I chose to fill in the "how was the service" email you get afterwards and again contacted personally with an apology and they corrected this and I have never been booked on with the same parking service again.
In a world of AI chatbots and call centres, the personal and exceptional customer service makes you feel a little VIP and that is on top of me using this site at first because it was the best offer.
Do NOT trust this company
Do NOT trust this company, they will let you down and are completely untrustworthy.
Excellent experience
Excellent experience, easy booking online. Meet and green service was great,Friendly people, good service, i would use again
Friendly people
Friendly people. Efficient service. I would use again
Good experience
The price of parking was v competitive. The car was delivered back to us exceptionally quickly. Staff are very helpful.
Left me stranded and did not refund or compensate me
I would never recommend anyone booking this car parking provider. I booked my service at 12:30 and at 12noon when i was 30 mins away from the airport i called the collection number which stated "this number is disconnected", i also called the whatsapp number that had sent my booking confirmation and it did not go through i was blocked. I further emailed the help email on their website and never got a response. I was then forced to book and pay for more expensive parking 20 mins before my flight and paid an extortionate amount and almost missed my flight. I got a text message from their whatapp at 4:30pm asking if my car collection went well which made me very livid as no one had collected my car or bothered to return my calls. I was promised an investigation and refund and compensation and to date nothing has been done. I had to do a chargeback from my credit card to get the money back but i am owed a formal apology plus compensation for what has happened. I have been recieving random ridiculous messages on whatsapp from "customer services" with empty promises of an investigation or refund. All i can say is DO NOT BOOK WITH THESE SCAMMERS!!!!!!!
Airport Parking at Gables Hotel, Birmingham Airport
I have never parked at Gables Hotel before but I certainly will next time I use Birmingham Airport.
Great Location, easy to find and great staff that are helpful and nice
I would give 0 stars if i could
I would give 0 stars if i could. Rang the number constantly for over 30 minutes with no answer. Arrived the the airport with no one to pick up our car. Ended up booking urgent parking which cost us extra money. Avoid at all cost. SCAMMERS!!!!!!!
Exceptional experience
Exceptional experience! On my way to the airport, they reached out to ask for my estimated arrival time. True to their word, once I got there, they promptly assisted me with my bags onto the van, and we proceeded directly to the airport drop-off. After touching down at 1 am, I informed them that I had arrived, cleared passport control, and picked up my luggage. Within just 5-10 minutes, they picked me up from the drop-off point and took me straight to my vehicle. The whole process was seamless and cost a fraction of what I'd pay for official Gatwick parking or other pricey meet and greet services. I'll definitely choose them again in the future. Much appreciated!
Efficient and reliable service.
This is a reliable service and they answer the phone !
A warning about SIMPLE PARKING
I booked thro this company which used SIMPLE PARKING who haven't answered the phone number they gave me for any queries for 2 weeks. Contacted Best Holidays for an explanation - they have yet to respond
Booking Ref HCP-VIGP
Stress free and quick
A little confusing on departure but maybe because we missed some of the detail but has to be the quickest and stress free I have ever left Stanstead airport
The best meet and greet car park…
The best meet and greet car park service we have received. The driver was waiting for us at the airport car park both on departure and arrival, very courteous and polite staff. Deserve 10 stars for the service provided
Totally Exceeded Expectations
Context: this was our 9th holiday car parking this year.
Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car was delivered within 10 minutes of our reaching the collection point.
Price: Highly Competitive
Result: we shall use again without reservation (of the service we expect!)
This company is great they call you…
This company is great they call you beforehand to see how far you are, they are at the collection point beforehand and call you before you have the chance to call you and again they are waiting for you to collect your car
Excellent meet and greet service
Excellent experience. Meet and Greet was efficient with minimal waiting. The driver was extremely helpful and as my car was very low on fuel, kindly agreed to put 5 litres in the tank on his way to the depot.
Brilliant service.
Brilliant service.
On my way to the airport, they called me to ask how long I would be so I gave them ETA. As soon as I arrived, they helped me with my luggage onto the van & we headed straight to the airport drop off.
Upon landing at 1am, I called to let them know I had landed, passed passport control & collected my luggage. Waited 5-10mins & they collected me from drop off point & headed straight to my car.
It was all very easy & fraction of the price paying for official Gatwick car parking services or other extortionate meet & greet services.
Will definitely use them in the future.
Thank you
Great experience
Quick, easy, reasonably priced. Didn't have to wait at drop off or pick up.
Great experience with the car parking
Great experience with the car parking
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