holidayys.com Reviews 

48
•
TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Recently traveled to Baku via holidayys.com. satisfactory service except that package price was a bit higher but it's okay considering that travel date falls on public holidays. Have to mention the e... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased tickets not valid and they won't process a refund. Purchased tickets for miracle garden in Dubai and was refused entry as the park told us the tickets weren't valid Had to purchase tickets... Toon meer

Beoordeeld met 1 van de 5 sterren

Based on my personal experience, I cannot recommend this company at all. The service was extremely disappointing from start to finish. The staff were unhelpful, communication was poor, and they kept... Toon meer

Beoordeeld met 1 van de 5 sterren

Rude customer service, they don’t mention when a amusement park is closed and don’t offer refunds or ticket changes. Very disappointed, worst ticketing company ever tried. 0/10

Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Reisbureau

Geschreven door het bedrijf

holidays tours LLC is a Dubai-based company that specializes in organizing tailor-made Tour Packages to UAE, Europe & Asia. The company has a budget-friendly approach to travel and prides itself on its hospitality service at competitive rates. holidays tours are committed to providing their customers with the best of experience by creating memorable moments for them through customized itineraries which are designed keeping in mind the needs of every type of traveller.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(48)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

They cancelled our trip and in March…

They cancelled our trip and in March and still not refunding the money. They are not responding either on Mail or whatsapp or any social media platform. Not sure its a genuine company. However, registered a complaint in with consumer court.

11 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid This Travel Company

Based on my personal experience, I cannot recommend this company at all. The service was extremely disappointing from start to finish. The staff were unhelpful, communication was poor, and they kept delaying instead of resolving issues. I also felt that they were not honest or transparent during the process.

Throughout my experience, I genuinely couldn't find a single positive aspect of dealing with this company. If you're looking for a reliable and trustworthy travel agency, I would strongly suggest looking elsewhere.

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience

I strongly advise anyone considering Holidayys.com / Amani Travel and Tourism to think twice before making any payment.

I booked and fully paid for a group tour to the UAE for the Eid Al Fitr 2026 holiday. The tour was subsequently cancelled due to the prevailing war/security situation. While cancellations due to unforeseen events can happen, what is completely unacceptable is the way this company has handled customer refunds.

It is now the end of June 2026, months after the cancellation, and I am still waiting for my refund. Despite numerous follow-ups by email and messages, I have received no meaningful resolution. Most of my communications are ignored.

The representatives I dealt with were Shebin and Shamsir. Unfortunately, my experience with both has been extremely frustrating due to the lack of responsiveness and poor communication that have not resulted in any refund.

What concerns me most is not the cancellation itself, but the complete absence of professional customer service afterward. Once payment was collected, obtaining updates or accountability became a challenge. As a customer, I have spent months chasing my own money.

I have retained records of payments, emails, and follow-up communications and can substantiate the timeline of events. I sincerely hope the company resolves this matter immediately rather than forcing customers to continue pursuing refunds and take strict actions.

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Purchased tickets not valid and they…

Purchased tickets not valid and they won't process a refund. Purchased tickets for miracle garden in Dubai and was refused entry as the park told us the tickets weren't valid
Had to purchase tickets at the park..Been trying to get a refund with no success.. do not use this xompany

13 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rude customer service

Rude customer service, they don’t mention when a amusement park is closed and don’t offer refunds or ticket changes. Very disappointed, worst ticketing company ever tried. 0/10

3 mei 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Recently traveled to Baku via…

Recently traveled to Baku via holidayys.com. satisfactory service except that package price was a bit higher but it's okay considering that travel date falls on public holidays.
Have to mention the efforts and support of Ms.Nazia.She ensured that we travel hassle-free.

29 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All was good

All was good, well planed, cheap prices. Kindly people aid you in every case. I am very satisfied. Come to Dubai!

Paolo

30 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had great experience with my Georgia Trip

Had great experience with my Georgia Trip, Staff at Front end Miss Nazia deals it professionally..and at Georgia pickup from Airport, all the ways of Tour, till dropping at Airport I would say its just Awsome with completely tension free trip..Thank you.. By Anoop

24 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely working with them

Lovely working with them. They are very professional and trustworthy. Staff is too good and will always go to them for all my future requirements. Staff is very cooperative, have lots of patience and helpful. Good job and great work.

29 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extended my VISA- FAST!

I came to extend my pre arranged visa for 3 months. They were fast and clear. The lady that works at the desk has really pretty striking eyes, just beautiful😍! Thank you for having my visa extended and the communication in between. I will definitely refer this agency for all your visas!🌻

1 mei 2022
Review zonder uitnodiging

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