Holidu Reviews 

1.645
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy booking and communication within resort. Our Bugalow apartment was fabulous with stunning Mountain View’s. The pool area is beautiful with lots of trees to help with shade. Roman steps help w... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a fabulous two-week holiday. The villa is in a fantastic location, just a short walk from the beach, and the private pool was a real bonus. The villa was clean but a little basic and tir... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to book liked that I can have a refund up until May only paying small deposit. Refund will only be due to health issues of friend in case you think I’m not serious about this holiday. Really gr... Toon meer

Beoordeeld met 1 van de 5 sterren

Mi rivolgo a tutti gli host professionali, fate molta attenzione a questa piattaforma, non hanno nessuna forma di professionalità nel lavorare, dimenticando spesso le buone maniere nel trattare argome... Toon meer

Bedrijfsgegevens

  1. Reizen en vakantie

Geschreven door het bedrijf

Holidu is a search and booking platform for vacation rentals that allows you to find your perfect accommodation and book for the lowest price. We partner with large online travel agencies, regional tourist offices and local specialists to provide you with the large selection you need to find the perfect rental for your vacation. Our proprietary image recognition technology detects if the same vacation rental can be found on multiple websites and will always show you the lowest price.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,2

Alle reviews

(1.645)

229 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

What a disappointment

What a disappointment this mob cancelled my booking with a week to go. I was so looking forward to my Dubrovnik adventure. Now im left paying for flights and nowhere to stay. I would not ever recommend this business ever. Not a reason not a sorry.
I was booked for 17 July 2026. But it won't let me post as this is 12th July. Ive changed the date to warn others and as proof of it being before my booking.

17 juni 2026
Beoordeeld met 5 van de 5 sterren

Soo easy.

Easy to book ,best prices ,clear instructions .given phone numbers for assistance as part of confirmation

8 juli 2026
Beoordeeld met 5 van de 5 sterren

Non ho più avuto prenotazioni da quando…

Non ho più avuto prenotazioni da quando ho trasferito i miei alloggi a holidu, inoltre ho perso il titolo di Superhost ,ma spero di riuscire a recuperare per la stagione bassa.
L’assistenza è gentile e paziente. Ora devo imparare a gestire la loro piattaforma.

9 juli 2026
Beoordeeld met 1 van de 5 sterren

Customer Service is SHADY

Holidu, I need you to give me my money back.

Everyone, here is what happened:
I booked a holiday to Tenerife back in March on Expedia. On the listing, there was absolutely NO mention of Holidu's involvement in the booking. Therefore, when I received a $1,100+ charge from a holiday company based in Germany months later, I flagged it as credit card fraud. This was my mistake (but still shady that it wasn't mentioned and the charge went through them).

This is where it gets BAD. They email me telling me the payment didn't go through. I've never received an email from them. I call Expedia, I call the bank, I realize that it isn't credit card fraud, and tell my bank the release the money. I call Holidu to let them know what happened. I am on hold for 2 HOURS, just for the receptionist to tell me that everyone else has just gone home and they will need to email me with how to proceed.

They email me a few DAYS later and tell me to resend the payment within 3 hours or my holiday will be CANCELLED. I don't want to pay them twice, because I don't trust them with my money. I provide them proof from my bank that the money is on its way.

THEN. They ghost me! I ended up not going on my holiday at all since I don't want to get to Tenerife and have nowhere to stay. I emailed them at least 5 times over the past 1.5 weeks to no response. I cannot call them again because last time the international phone bill from being on hold from last time is $250.

The kicker? Even though they said they would cancel it if I didn't pay again, they never did. They did not tell the hosts that I wasn't coming (even though I eventually told them I understood their threats as them cancelling on me). At 9 PM on the day I was supposed to be getting in, this poor couple in Tenerife asked me where I was. I had to explain the whole thing to them myself :(

Holidu, this is unacceptable. Email me back. At this point, it seems like they are hoping to steal my money.

Travellers, please heed my warning!

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very good organised

Very good organised.
I get all the necessary information about bookings in time.
The payment is always done on a wright way.

7 juli 2026
Beoordeeld met 1 van de 5 sterren

Booking cancelled upon arrival

Booked an apartment for a few days. When we asked how the check in works, they said the host would be at the accommodation. When we arrived there, nobody was there so after contacting a few times and being told we would be called back in a few minutes (they never called back), we got a message that the booking was cancelled while we were already at the accommodation. They left us there with no further information and we never heard from them again.

3 juli 2026
Review zonder uitnodiging

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