Easy booking and communication within resort. Our Bugalow apartment was fabulous with stunning Mountain View’s. The pool area is beautiful with lots of trees to help with shade. Roman steps help w... Toon meer
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Lees wat reviewers zeggen
We had a fabulous two-week holiday. The villa is in a fantastic location, just a short walk from the beach, and the private pool was a real bonus. The villa was clean but a little basic and tir... Toon meer
Easy to book liked that I can have a refund up until May only paying small deposit. Refund will only be due to health issues of friend in case you think I’m not serious about this holiday. Really gr... Toon meer
Mi rivolgo a tutti gli host professionali, fate molta attenzione a questa piattaforma, non hanno nessuna forma di professionalità nel lavorare, dimenticando spesso le buone maniere nel trattare argome... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Holidu is a search and booking platform for vacation rentals that allows you to find your perfect accommodation and book for the lowest price. We partner with large online travel agencies, regional tourist offices and local specialists to provide you with the large selection you need to find the perfect rental for your vacation. Our proprietary image recognition technology detects if the same vacation rental can be found on multiple websites and will always show you the lowest price.
Contactgegevens
Duitsland
- holidu.co.uk
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The company we booked were excellent…
The company we booked were excellent and helped us with all our requirements
One experience was amazing in Almunecar…
One experience was amazing in Almunecar Spain. It was just as advertised and the management team made everything flow smoothly from check in to checkout.
What a disappointment
What a disappointment this mob cancelled my booking with a week to go. I was so looking forward to my Dubrovnik adventure. Now im left paying for flights and nowhere to stay. I would not ever recommend this business ever. Not a reason not a sorry.
I was booked for 17 July 2026. But it won't let me post as this is 12th July. Ive changed the date to warn others and as proof of it being before my booking.
Soo easy.
Easy to book ,best prices ,clear instructions .given phone numbers for assistance as part of confirmation
Easy booking process
Easy booking process, great provision of information throughout. Property exactly as advertised. Wouldn’t hesitate to book again.
Non ho più avuto prenotazioni da quando…
Non ho più avuto prenotazioni da quando ho trasferito i miei alloggi a holidu, inoltre ho perso il titolo di Superhost ,ma spero di riuscire a recuperare per la stagione bassa.
L’assistenza è gentile e paziente. Ora devo imparare a gestire la loro piattaforma.
The accommodation was first class.
Customer Service is SHADY
Holidu, I need you to give me my money back.
Everyone, here is what happened:
I booked a holiday to Tenerife back in March on Expedia. On the listing, there was absolutely NO mention of Holidu's involvement in the booking. Therefore, when I received a $1,100+ charge from a holiday company based in Germany months later, I flagged it as credit card fraud. This was my mistake (but still shady that it wasn't mentioned and the charge went through them).
This is where it gets BAD. They email me telling me the payment didn't go through. I've never received an email from them. I call Expedia, I call the bank, I realize that it isn't credit card fraud, and tell my bank the release the money. I call Holidu to let them know what happened. I am on hold for 2 HOURS, just for the receptionist to tell me that everyone else has just gone home and they will need to email me with how to proceed.
They email me a few DAYS later and tell me to resend the payment within 3 hours or my holiday will be CANCELLED. I don't want to pay them twice, because I don't trust them with my money. I provide them proof from my bank that the money is on its way.
THEN. They ghost me! I ended up not going on my holiday at all since I don't want to get to Tenerife and have nowhere to stay. I emailed them at least 5 times over the past 1.5 weeks to no response. I cannot call them again because last time the international phone bill from being on hold from last time is $250.
The kicker? Even though they said they would cancel it if I didn't pay again, they never did. They did not tell the hosts that I wasn't coming (even though I eventually told them I understood their threats as them cancelling on me). At 9 PM on the day I was supposed to be getting in, this poor couple in Tenerife asked me where I was. I had to explain the whole thing to them myself :(
Holidu, this is unacceptable. Email me back. At this point, it seems like they are hoping to steal my money.
Travellers, please heed my warning!
Very good organised
Very good organised.
I get all the necessary information about bookings in time.
The payment is always done on a wright way.
Great communication throughout the…
Great communication throughout the booking fast replying
Booking cancelled upon arrival
Booked an apartment for a few days. When we asked how the check in works, they said the host would be at the accommodation. When we arrived there, nobody was there so after contacting a few times and being told we would be called back in a few minutes (they never called back), we got a message that the booking was cancelled while we were already at the accommodation. They left us there with no further information and we never heard from them again.
Good communication and information.
Good communication and information.
Checking we have all the information required including route.
Thank you very much for your trust
Thank you very much for your trust. I will be happy to host you again.
Just great property’s easy to navigate…
Just great property’s easy to navigate great site!
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