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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

From when i started my claim took roughly 3.5 months to start recieving financial support. Lots of excuses from various staff which also delayed time.

Beoordeeld met 1 van de 5 sterren

PLEASE DO NO BUY INSURANCE FROM THESE... They are happy to take your hard earned cash after a very pressured sale paid in for years and then as soon as you desperately need them they find the smallest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had to make a claim through Holloway after injuring myself on my motocross bike and was unable to work. Throughout the whole claims process Holloway were absolutely faultless and I can’t thank them... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So when you pay for an insurance to cover you when off work you expect it to pay when not working , well this one took weeks to start paying then when it did pay money it wasn’t close to your actual w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Inkomensbescherming verzekering

Informatie afkomstig van verschillende externe bronnen

We’re here to help our Members feel great when they are working and support them when they can’t. With Holloway Friendly’s Income Protection and Membership benefits, our Members can always live their lives in colour.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,1

Alle reviews

(176)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

My experience was good but it took to…

My experience was good but it took to long time

1 augustus 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Hi, thank you for taking the time to leave us a review, much appreciated. We’re sorry you felt it took to long, your comments are important, so we’ll investigate why and try to speed up any steps where we can for future.

Beoordeeld met 5 van de 5 sterren

One less thing to worry about whilst convalescing

This year has been quite a year to try put behind me in terms of health because this is the first time I've had to break from work during my long working life. Diagnosed with cancer but treatable although very invasive left me with much needed convalescence meaning over 6 months off work. My policy with Holloway Friendly has given me worry free financial help whilst off work. Correspondence from Holloway's team has been clear and understanding at all times. At no time has there been pressure and just the odd email to ask how my recovery is progressing has left me probably to recover without any stress much quicker.
It's surprising how many people I know don't have any insurance cover on illness.
Although Holloway probably technically isn't the same as insurance as I understand it however it works pretty much the same way. I would recommend Holloway to anyone who wants piece of mind for the unseen problems that could lie ahead in life.

18 augustus 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for taking the time to share your thoughts, which are very much appreciated. Pleased we could help you, best wishes

Beoordeeld met 1 van de 5 sterren

Not so Holloway…

Not so Holloway friendly..Crooks..beware of get out clauses..read the small print and get any uncertainties clarified by professional people who understand jargon in income protection policies

9 augustus 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for your 2nd feedback comments. We understand you may be disappointed with our decision. But as we have explained, we rely on full disclosure of information when a plan is taken out. We are sorry we could not help you at this time

Beoordeeld met 5 van de 5 sterren

Efficient, friendly, reliable.

Very easy company to deal with, prompt in their replies and assurances; customer service is friendly and approachable.
All round been a pleasure over the many years I have been with them.

8 augustus 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for sharing your lovely comments with us, much appreciated

Beoordeeld met 5 van de 5 sterren

Very helpful and informative lady that…

Very helpful and informative lady that dealt with my case Payments made into my account quickly. Overall very impressed with the service

8 augustus 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

We’re so pleased we’ve been able to help you, thank you for sharing your review

Beoordeeld met 1 van de 5 sterren

Holloway friendly will find a way not…

Holloway friendly will find a way not to pay out even if it means using a dodgy GP’s assessment to overrule specialists. They will refuse to accept anything from your own doctor and make it as difficult as possible for you to provide evidence to support your claim.
I wouldn’t recommend this company to
anyone.
In response to Holloway Friendly’s reply….
It’s not that they weren’t able to help me it’s more to the point that they refused to help and attempted to discredit me. Though they have since rejected any information from my GP including a sick note I suspect they will not be allowed to dismiss the report provided by my consultant.

5 augustus 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for taking time to leave a review. We’re sorry we weren’t able to help this time, for reasons we’ve explained to you

Beoordeeld met 5 van de 5 sterren

Great experience

Was off work due to a injury. Was very quick and easy to sort out any claim. Staff very helpful amd polite. Really recommended these people. Great experience.

25 juli 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you Jay for taking the time to tell us how well we did, we’re so pleased to be able to help you!

Beoordeeld met 5 van de 5 sterren

Paula was very friendly on the phone

Paula was very friendly on the phone, didn’t hassle me to purchase more and actually cared about what I had to say. This shows to me a company that cares about their customers.

19 juli 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for taking the time to tell us how we did, Paula will be so pleased to hear your feedback. Best wishes.

Beoordeeld met 5 van de 5 sterren

I have been with this company for many…

I have been with this company for many years now, every time I’m unable to work through injury they are quick to respond, they pay quickly with no fuss..
The follow up you receive is second to none..
Everything is made extremely simple throughout the claims process by professional staff..
Not only that they care beyond what I consider necessary…
10/10..

14 juli 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Your kind words are very much appreciated, so glad we are able to help you

Beoordeeld met 5 van de 5 sterren

I have always had a very open mind…

I have always had a very open mind about insurance companies, but not Holloway Friendly from the start they have looked after my interests and kept me up-to-date, I can honestly say they have been a lifesaver and I do not know where I would be without them.

17 juni 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Such lovely comments thank you, we are so pleased we have been able to help you

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, you have helped me much more than I was even asking for.

14 juni 2022
Logo Holloway Friendly

Antwoord van Holloway Friendly

Pleased we have been able to support you, thank you for your review, it is appreciated

Beoordeeld met 5 van de 5 sterren

A real life line

A real life line and help in unforeseen circumstances events. I definitely recommend this service.

2 juni 2022
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for your comments we are pleased we can help you during this time

Beoordeeld met 5 van de 5 sterren

Paula Brown

Paula Brown went over and above in assisting me with every aspect of the issues i have with my Plan, she replied when she said she would and had all the possible information i required. If everyone i talked to had the same attitude as Paula then perhaps my Plan issues would have been less problematic.

29 mei 2022
Review zonder uitnodiging
Logo Holloway Friendly

Antwoord van Holloway Friendly

Paula will be so pleased to hear how she has helped you, thank you for sharing your comments with us

Beoordeeld met 5 van de 5 sterren

I have been with Holloway Friendly for…

I have been with Holloway Friendly for over thirty years. Excellent service after a recent problem sorted. Would recommend to others.

20 mei 2022
Logo Holloway Friendly

Antwoord van Holloway Friendly

Kind comments, thank you! So glad we have been able to help you

Beoordeeld met 5 van de 5 sterren

Holloway Friendly have been a lifeline…

Holloway Friendly have been a lifeline to us. We’ve had our policy for about 20 years but recently my husband had a stroke so we needed to make a claim on our income policy. The staff were so supportive. We’ve had no pressure from them to submit constant sick notes, medical evidence etc which is so helpful when you’re already stressed out with medical issues and juggling therapy/hospital appointments etc. The staff ring us every few months, for an informal friendly chat about how he is doing and offer support such as access to their Member Assistance Program which is free and provides a complete support service providing access to information, counselling and emotional support and wellbeing. I can’t recommend them enough. Very professional and supportive.

20 mei 2022
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you so much for sharing your thoughts. We are so pleased we have been able to help you when you needed us. Best wishes.

Beoordeeld met 5 van de 5 sterren

If it wasn’t for this company

If it wasn’t for this company my life would of been over, they have continued to support me while I have been very Unwell and even now still supporting me while I’m trying to get back to being my normal self slowly,
I couldn’t recommend this company enough

20 mei 2022
Logo Holloway Friendly

Antwoord van Holloway Friendly

We are so pleased we have been able to support you in your time of need. Thank you for sharing your feedback.

Beoordeeld met 4 van de 5 sterren

good service

good service. we are in constant contact and talk about what we can do more.

10 mei 2022
Logo Holloway Friendly

Antwoord van Holloway Friendly

Thank you for taking the time to leave us a review, it’s appreciated. Pleased we can help you.

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