Holloway Friendly Reviews 

Holloway made making a claim very easy at a difficult time.

fantastic customer service. great organisation. understands well. works well

Fantastic service...I would definitely recommend them to anyone..

Excellent Service , and fantastic communication. Heather was always a pleasure to talk to.
I was kept informed at all times and the payments came through as expected.. I have been with Holloway Friendly for around 20 years plus and I will continue to be a customer for many more years too.

Very friendly and efficient staff. During recent claim on my policy, Jamie my claim manager has been very supportive and helpful. Jamie has guided me through the whole process. Holloway Friendly is highly recommended. Thank you.

good company. quick contact with the client. nice service. I recommend to everyone

Support when I needed it the most.

Understanding and pragmatic claims advisors

I can't overly recommend this company.
I had been insured with Holloway for about 4 years and never suffered any injury or illness. But like a house or a car, suffering a loss by being unable to work is the reason we pay these type of premiums right?
I informed Holloway after my injury; they actually backdated the claim to the day that I initially informed them I'd become injured. The process was easy, quick and efficient and I started receiving payments in bi-weekly intervals.
Holloway also paid the freight on physiotherapy which was a nice touch.
A friendly, caring and integrity based insurer. I can attest that they are there for when you need them most.

So I think it was very sluggish in accepting my claim, but once they accepted it came together very quickly, I was back paid & paid then again at the regular fortnightly intervals.
My claims Assisant Heather Woodward, was absolutely exceptional & I believe she was instrumental in pushing my claim forward. When Heather told me she’d call back either on the same day or the next day that’s when she called, even if it was up to near 5:30pm, she always called back. Heather was always professional & very courteous and empathetic, I honestly believed she cared & wanted the best for me.
Heather became my point of contact via fone & email, she always knew where my case was at & it was a delight to deal with her.
Heather is an absolute credit to Hollaway Friendly & it’s her professionalism that would encourage me To recommend Holloway to others

You only truly find out how good or bad insurance is when you make a claim. I can honestly recommend Holloway Friendly and say I have received 5 star service from Luke and the team from the first day of my claim.

My claim was handled quickly by friendly staff. I am so glad that we took this policy out as it has really helped us to keep living while I have been off work with my illness. Holloway also provide help with more than just money if you need it for your mental health or to help get you back to work. Would definitely recommend.

I highly praise Holloway Friendly for the service they have given to me and my family throughout my recent cancer illness and ongoing treatment/recovery. They have been friendly, courteous, understanding and easy to talk to. I would recommend them to anybody. Thank you for your continued support.

I have recently injured my thumb which forced me stop working, I’m a self employed bricklayer.
So had to use my income protection insurance.
It was a very easy process to get things moving and everyone I spoke to was helpful in processing my claim.
Very happy with the process and outcome, one less thing to worry about.

An amazing service over the last few years. All staff were most helpful and showed compassion and respect in all areas. There was always a friendly voice at the end of the phone offering assistance and support. I would thoroughly recommend Holloway Friendly and cannot fault the supportive service they offer. A very well earned 5 stars… thank you

Helpful and friendly from the start of the process, Would recommend them to anyone