My children absolutely loved the opportunity to come and do a craft workshop over the Easter holidays. Our leader was kind, engaging and patient with the children and just fostered their interest. For... Toon meer
Bedrijf heeft geantwoord
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Wide range of craft materials available. Quick delivery. Lovely packaging and note included. One item substituted for different colour which was fine rather than not receiving an item. Would defin... Toon meer
Bedrijf heeft geantwoord
Friendly helpful staff, lucky to get some booster packs as everywhere sells out so quickly.
Great classes held by the lovely, and endlessly patient, Sophie. All materials are supplied for the session, and Sophie is at hand throughout to instruct and encourage crafters with their projects whi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Home Crafters is a crafts, hobbies, and collectables shop — and online store — showcasing the talents of local artisans and crafters from in and around Bristol, UK. Alongside a fantastic collection of handmade products by local makers, we stock a huge range of branded art and craft supplies, quality hobby tools, model-making essentials, and an extensive selection of Warhammer miniatures, Citadel Colour paints, and accessories from brands such as Vallejo, AK Interactive and Green Stuff World. We also run regular craft workshops for both adults and children from our shop in Yate Shopping Centre, making The Home Crafters a hub for creativity, inspiration, and all things crafty.
Contactgegevens
The Home Crafters, 17 West Walk, Yate Shopping Centre, BS37 4AX, BRISTOL, Verenigd Koninkrijk
- 01454 323383
- homecraftersuk@gmail.com
- homecrafters.co.uk
4,9
Uitstekend
401 reviews
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Antwoord van The Home Crafters
Thank you so much for the kind words — I’m so glad the boys enjoyed their Warhammer Wednesday session! We love seeing young hobbyists getting stuck in and having fun, and it means a lot to hear they had a great time.
We hope to see you all again soon for more painting chaos (the fun kind)!
Kirsty x
Before sending this review I emailed…
Before sending this review I emailed the company about these issues, twice. I've had no response at all. I'm therefore having to reorder elsewhere, and will keep pushing for a refund.
I recommend that you do not use this supplier.
11 juli 2025
Antwoord van The Home Crafters
Edit to Add:
Julia, since this review, we’ve emailed you several times with resolution options — including a full refund if you'd prefer to return the items you had issues with, or a partial refund if you'd like to keep them.
While the issue wasn’t caused by a fault on our end, we still wanted to help and provide a fair resolution. Unfortunately, we haven’t had any response to our follow-up emails — we’re not sure if the messages have gone astray again, but our inbox remains open and we’d still love the opportunity to put things right if we can.
Customer satisfaction is really important to us, and we always try our best to make sure no one is left feeling disappointed so we do hope you’ll be able to get back in touch.
---
Hi Julia,
Gosh! We're so sorry to read this! I’ve checked our records and can’t find any previous contact from you via email or our other channels. I’ve also looked into your order from 11th July, which was dispatched the same day and shows as delivered on 15th July to the address provided.
We absolutely want to help resolve any issues, but we’ll need a bit more information to understand what’s gone wrong. Could you please try reaching us again at homecraftersuk@gmail.com? I will try and email you now too.
We always aim to provide excellent service and would really appreciate the chance to make this right.
Best wishes,
Kirsty
The Home Crafters
A lovely glitter to use
Arrived on time ,well packaged
Very good colours and goes on so well on colouring books ,I love the glitter its such a great price
7 juli 2025
Antwoord van The Home Crafters
Thank you so much for the lovely review! We really appreciate you taking the time to support our little business. Hope to see you again soon!
Kirsty x
Antwoord van The Home Crafters
So glad to hear you had a great experience – your feedback means the world to us! Thanks for choosing The Home Crafters.
Kirsty x
Antwoord van The Home Crafters
Really appreciate your review – it gives us such a boost! Thanks for shopping with us and supporting small business.
Kirsty x
Quick delivery
2 juni 2025
Antwoord van The Home Crafters
Thanks so much for taking the time to leave a review – we really appreciate it!
Kirsty x
Antwoord van The Home Crafters
Thank you for your feedback – it means a lot to us, no matter how big or small!
Kirsty x
Website & Shop
My order was placed via their website. This was easy to use.
Collecting the item in the shop, I found the member of staff to be helpful, providing my order in a pleasant and speedy manner.
I will be looking to use The Home Crafters in the future.
17 juni 2025
Antwoord van The Home Crafters
Thanks so much, John! We're really pleased to hear you found the website easy to use and had a smooth collection in-store. We’ll be ready with more crafty goodies whenever you need us – hope to see you again soon!
Kirsty x
Antwoord van The Home Crafters
Thanks so much! We’re thrilled you were happy with your order. If there’s anything else you need, you know where we are.
Kirsty x
Antwoord van The Home Crafters
Thanks so much for taking the time to leave a review – we really appreciate it!
Kirsty x
Antwoord van The Home Crafters
Really grateful you took a moment to leave a review – thank you!
Kirsty x
Antwoord van The Home Crafters
Thank you, Martin! We’re so grateful for your feedback and delighted you were pleased with your experience. Hope to see you again soon!
Kirsty x
Antwoord van The Home Crafters
Thanks so much for the lovely review, Karen! We're so pleased to hear you had a great experience — your support means the world to us.
Kirsty x
Very helpful
Always very helpful and also very understanding when I got in a muddle with my booking for a workshop. It is convenient to book on line but useful to also be able to communicate by phone. A good service. Thank you.
28 mei 2025
Antwoord van The Home Crafters
Thank you so much for your lovely review, Janet! We're really glad we could help get things sorted — booking muddles happen to the best of us 😊 We're always happy to chat things through by phone if needed, and it's great to hear the online system is working well for you too. Hope to see you at another workshop soon!
Kirsty x
Love this shop
Love this shop.
Probably the most dangerous one considering it sells yarn for crochet and Warhammer for plastic crack.
Can confirm that the staff in there are lovely as well.
28 mei 2025
Antwoord van The Home Crafters
Cate, you absolute legend — thank you! 😄
We love having you in the shop (even if you are single-handedly fuelling a yarn stash and grey plastic mountain)!
So glad you feel at home here — we always look forward to your visits, crafty chats, and Warhammer wisdom. Thanks for being such a fab regular and part of our little community.
Kirsty x
Antwoord van The Home Crafters
We really appreciate your kind words and 5-star rating, Kerry! It's always a pleasure to know our customers are happy — thank you for taking the time to share.
Kirsty x
Antwoord van The Home Crafters
Big thanks for the 5 stars, Lilias! We're absolutely chuffed you’re happy with everything. Do come back soon — we’ve always got new crafty goodies arriving!
Kirsty x
Antwoord van The Home Crafters
So glad to hear you’re happy with your order, Julie! Thanks for the 5 stars and for supporting our small business — it truly makes a difference.
Kirsty x
Great service as always
7 mei 2025
Antwoord van The Home Crafters
Thanks so much, Sam! Always a pleasure seeing your orders come through— and we're really glad the service continues to hit the mark.
Appreciate your ongoing support (and excellent taste in miniatures)! We’ll be ready with your next order whenever you are.
Kirsty x
Fun course
Fun friendly course, relaxed atmosphere and small group so instructor could devote time to each attendee. Each step thoroughly explained and we were not rushed. Will attend other courses.
8 april 2025
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