Home Craftology Reviews 

425
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

I purchased my 1 st custom Home Craftology and 1 st square diamond art as a gift for my daughter in law . It turned out beautiful . Love the customer service too.

Beoordeeld met 5 van de 5 sterren

I love this company. I would not buy from anyone else. There quality is above all others. They are supportive in suggesting size when needed. Their customer support is awesome. I usually order custome... Toon meer

Beoordeeld met 5 van de 5 sterren

Always really happy with this company always comes well packaged, canvas never creased easy to roll out and flatten. Haven’t started it yet but know will love end result. If ever I do have to contac... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with the whole process. Completely surprised when both of my recent orders arrived within a month coming all the way from Austrailia to Alberta, Canada. One of them being a custom. The pack... Toon meer

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4,2

Goed

TrustScore 4 uit 5

425 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(425)

44 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

just too good

i have bought a lot of kits from home craftology and always recieved great service and prompt delivery .The only problem i have is the kits are so dam good i buy to many of them i reckon it will take me 10 years to get through the stash i have now .Keep up the good work love your stuff

31 maart 2022
Beoordeeld met 5 van de 5 sterren

Excellent product and Excellent service.

The service and response to any issues are always addressed and done with courtesy and speed. All my photo canvases have turned out well, except for one. When I called to make them aware of this, they immediately checked, redid the photo and will be sending the revised version to me.

Thank you.

31 maart 2022
Beoordeeld met 4 van de 5 sterren

While I absolutely love HC

While I absolutely love HC, my huge custom DP I just finished was constantly running out of drills. I had to notify HC 4 times to get enough drills. I am still waiting for the last color to arrive so it isn't completely finished yet. I had tons of drills left over but not the ones I needed. Otherwise, HC is a wonderful company!

31 maart 2022
Beoordeeld met 5 van de 5 sterren

An amazing company

An amazing company! Their products are Wei-made, quality items with plenty of supplies and beautiful, careful packaging. The boxes are sturdy, the canvases are loosely wrapped with ribbon that hold it so dents and rivers will not develop on the canvas. The entire project is lovingly inside a soft canvas bag so that everything is together and won't scatter when removed. The employees are kind, encouraging, offer great suggestions and then ask you to post your project to be enjoyed by others. Their Facebook group is incredible with wonderful suggestions and fabulous tips. I love this company, their ethics to make things right and their personal concern that our issues are resolved!

31 maart 2022
Beoordeeld met 5 van de 5 sterren

I love your products

I love your products, your company and your customer service. No one can touch that great product you produce or the care you take with each customer. You are the only place I order from.

31 maart 2022
Beoordeeld met 1 van de 5 sterren

#'s 173291 & 173292

Today, 3/31/22, I received your email asking me how many stars would I rate the recent order that I received on 3/30/22. First of all, I originally placed these 2 orders on 1/23/22 (yes, over 2 months ago), & was for a total of 5 diamond kits. For some unknown reason, you got the 2 orders mixed up. The "Planets" kit was placed in BOTH orders & you dropped the "50 Years" kit. You refunded me for one of the "Planets" & asked me to reorder the "50 Years" kit (which I did & have received it only as a separate order.) Yesterday, 3/30/22, I finally received 3 diamond kits (Sagrada, Sleeping Unicorn, & First Touch), but the "Planets" kit was not received. I opened up the "First Touch " kit first, because I did want to give this to the new mother two months ago. Well, 2 colors are missing from this kit: ID#'s 224 (1 bag), and 312 (5 bags). I have not checked the other 2 kits yet, but I am hoping they are complete.
I do appreciate all the help & support that I received from Patricia Joaquin in Customer Care, and her help I rate as 5 stars. But overall, with the mixup, delays, missing colors, I rate it as one star.

31 maart 2022
Beoordeeld met 5 van de 5 sterren

My Son's Cat

The picture of my son's cat s turning out pretty good. It is the biggest picture I have done so far. It has to be done by July. I am pretty sure I can get it done.

31 maart 2022
Beoordeeld met 5 van de 5 sterren

Love all the projects I have done with…

Love all the projects I have done with Home Craftology The only problem I had was my tree pic was suppose to be 12 x 12 and it was 9 x 9. It turned out great though I just added a matte on the sides. Keep the great choices coming from Home Craftology!

9 maart 2022
Beoordeeld met 1 van de 5 sterren

Took two months

Took two months. Not what I wanted. Stuck with it.

9 maart 2022
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Antwoord van Home Craftology

Hi there Audrey.

Thanks for taking the time to write a review for us.

I am sorry that you aren't happy with what you have received, however we do have a love your kit guarantee.

Our shipping options vary from country to country. We have express shipping available which can take 5-10 days and regular shipping usually takes around 2 weeks for most people. These are all on display in the checkout process.

All you need to do to get a full refund is get in touch with us.

If there are any defects send in a picture and we will refund you right away. If you have changed your mind just ship it back for a full refund.

We are always available to help you out, you can email us at customercare@homecraftology.com

Beoordeeld met 5 van de 5 sterren

I love homecraftology

I love homecraftology. Their customer service is excellent and the canvases are amazing. I recommend homecraftology to everyone. There isn't a better company out there!❤

2 maart 2022

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