I recently purchased an incorrect replacement for my hob and had to log a return request. Not only did they assist me with returning the item but they also got me the correct replacement. I was assist... Toon meer
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Lees wat reviewers zeggen
This was perhaps the easiest purchase with speedy delivery to help me out of my washing machine dilema. The price is also half of what I could find locally. Thanks Homecraft spares
Not only did I find the exact part that I needed for my Dishwasher, but the owner of the business went above and beyond to make sure that I got the item delivered the next day, even when the business... Toon meer
I got the requested item. They confirmed the availability of the item and price before I visited the store. The item is working 100%
Bedrijfsgegevens
Geschreven door het bedrijf
The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
Contactgegevens
148 9th avenue highlands north, 2192, Johannesburg, Zuid-Afrika
- homecraftspares.co.za
4,8
Uitstekend
103 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Service
They made an exchange a Walk-in parked and gave me right part with no problem I loved the service and the quick to respond to emails
30 juni 2026
After promising delivery in 3 days we…
After promising delivery in 3 days we are heading for 2 weeks and the promises are unhelpful
Very poor service
2 juli 2026
Antwoord van Homecraft Spares
Hi Mike
We're sorry to hear that you were disappointed with your experience.
After reviewing your order, we were unable to find any record of a 3-day delivery promise. At the time of purchase, the product was clearly marked as **out of stock** on our website with an estimated lead time of **2–10 working days**. Immediately after your order was placed, an automated email was also sent confirming that the item was on back order with the same estimated timeframe.
We understand that waiting for an order can be frustrating, and we always do our best to keep customers informed. However, we also believe it's important that public reviews accurately reflect the communication that took place.
If there is anything further we can do to assist or if there has been a misunderstanding, we would genuinely welcome the opportunity to discuss it directly and work towards a resolution.
Easy to order
Easy to order, same day ready for collection, staff at collection point extremely efficient
2 juli 2026
Great service from Homecraft spares
Great service from Homecraft spares. It's parts was a great fit to the microwave.
Delivery was also quick, it arrived quickly. Thank you
1 juli 2026
Customer Service
Moshe and the AI lady were of tremendous help. Ai captured the info and Moshe was able to conclude the purchase with the right spare number.
1 juli 2026
Great service
30 juni 2026
Outstanding experience
Outstanding experience - when I called all to check on availability there was an unasked for offer to send a photo and details of the part they had in stock so I could see for myself if it would do the job. Super helpful, friendly and efficient.
19 juni 2026
Review zonder uitnodiging
Reliable Service
I was struggling to find the item,and other suppliers could not respond on time until I consulted Homecraft sales lady,she was so.quick to respond with a reasonable quote and sent me the location.I am so happy to have engaged with them
2 juni 2026
It's her to order and I received my…
It's easy to order and I received my order in one day after paying
2 juni 2026
It was fast.
5 mei 2026
Good service
5 mei 2026
Quality products and 100% customer…
Quality products and 100% customer service and I’m happy with the product
5 mei 2026
Such a wonderful shopping experience
I was very easy and pleasant to order from them and they delivered extremely fast.
I do recommend them and will definitely order from them again!!
4 mei 2026
Very fast service got exactly what was…
Very fast service got exactly what was ordered. Efficient, great prices on their products. Very fast delivery on order.
4 mei 2026
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