The Solutions Group Reviews 

748
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service. The process was easy, efficient, and handled promptly. The staff was professional and responsive throughout. I appreciate how simple and stress-free they made everything.

Beoordeeld met 5 van de 5 sterren

I am working with good, knowledgeable people. The plan you offer to home health companies is tailored to exactly what we need. I do go out in the market for other quotes. Most insurance companies... Toon meer

Beoordeeld met 5 van de 5 sterren

The Solution Group is an amazing Team. From our account rep, Nia, workers comp rep, Jaye, Sonia, Jason, and Mr. Dickie. They keep our accounts straight and always the best prices. Their customer servi... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience has been nothing short of amazing working with the Solutions Group for the past 4 years. There are never any hidden fees or agendas. Literally everyone is quick to respond, knowledgeable... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Home care liability coverage, bonding and work comp fast and easy. The Solutions Group provides liability insurance, bonding, EPLI, business personal property, cyber liability and workers compensation to home care agencies, medical staffing firms and assisted living facilities nationwide. We make it fast and easy to get quotes and happily insure start-up companies. An easy online application gets the process started and we guarantee a quote in 24 hours. We are just about as fast as the algorithmic underwriting websites...but with a real person to talk to and policies that reasonably cover the exposures inherent in a home care agency. Over 2,800 clients currently insured. 29 years in business. Our experience means we make it easy for you to satisfy your insurance requirements. Resources - Free! - are available on our resources page, including driver safety policies, a driver road test, transportation waivers, lifting training and more. Coverage is available in all 50 states and Washington DC. We would welcome the opportunity to provide a quote. After 30 years writing coverage for home care agencies, we know the ins and outs of the industry. We admire what home care agencies do and recognize that there are no weekends in home care agency ownership.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

748 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(748)

37 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would like to express my appreciation…

I would like to express my appreciation for the impeccable and diligent service provided by your advisor, Mr. Jason Miller. He made sure to clearly explain the proposed terms and values, always in the most polite and respectful manner. The timing of his responses was always prompt, and his processes were transparent—from the initial quote request, to the payment, and finally, the delivery of the insurance certificates.

9 oktober 2024
Beoordeeld met 5 van de 5 sterren

Staff were super helpful

Staff were super helpful. They listen to my concerns and addressed them accordingly. I want say a big thank you to Ms. Nia for handling our insurance processing so efficient!

8 september 2024
Beoordeeld met 1 van de 5 sterren

Response time is slow and not very attentive

I was in the process of finding an insurance for my new business, there was no answer on the phone, I left a voice mail. I did get a call back and an email with 20-page long questionnaire. Most of the questions did not even pertain to my situation. Improving this issue would be having someone to answer the call and offering to complete these forms with me on the phone. The impression I got is that new clients are not welcomed or valued.

13 augustus 2024
Logo The Solutions Group

Antwoord van The Solutions Group

Hi Yalena. You must be mixing us up with someone else. Our new business liability application is two pages, and the workers comp. application is one page. And then one page for additional insureds. Your application came in at 10:48 AM and the quote was back to you at 11:22 AM. And all of it was done online, we did not send you an application by email.

Respectfully,

David Dickie
President
The Solutions Group

Beoordeeld met 5 van de 5 sterren

Always a great experience

This is my third year for liability coverage with the Solutions Group. As a business owner, they make it easy to renew. Not to mention, one of the few companies able to provide me with the coverage I need. They reach out in advance when my policy is up for renewal. I'm able to review and make any changes easily. Payment options with payment plans if necessary. It is stress free and I appreciate that in my busy life.

30 juli 2024
Beoordeeld met 5 van de 5 sterren

Serving us over !0 Years

We chose The Solutions Group over 10 years ago from corporate GN recommendation. Their staff has been helpful and serve us quickly. They give us the time and provide us with the liability insurance we need to do our job with our service providers. We have had a couple of their staff serving us since the beginning of our working with them. We are grateful to be teamed with them and their timely support and assistance. We highly recommend them!

16 juli 2024
Beoordeeld met 5 van de 5 sterren

Always Great Service

I have been working with the Solutions Group since 2006. Service has always been great for anything we have needed. My most recent inquiry was answered in a very timely manner.

19 juli 2024

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