Hometec UK Reviews 

218
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hometec came recommended and they didn’t disappoint. Our account manager Jack was first rate, and the entire team delivered the very best service. Our doors look beautiful and we wouldn’t hesitate to... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted a Solidor in a specifc colour. Jack gave me a competitive price. No pressure or chasing me up. As soon as I was ready, Jack came over, measured up and went through mt requirements, times... Toon meer

Beoordeeld met 5 van de 5 sterren

People are quick to complain when things go wrong, But I would like to say that the lads Joe & his colleague who fitted our door were curtious professional clean & tidy & above all done a realy good... Toon meer

Beoordeeld met 5 van de 5 sterren

100% professional company who ensured the process was smoothly handled from start to finish. We ordered 12 new windows and 4 doors to replace all our old ones. The installation team did a superb... Toon meer

Bedrijfsgegevens

  1. Ramenleverancier
  2. Leverancier van aluminium frames
  3. Deurenleverancier
  4. PVC-ramen leverancier
  5. Vensterinstallateur

Geschreven door het bedrijf

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

218 reviews

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4,6

Alle reviews

(218)

47 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely superb

Hometec came recommended and they didn’t disappoint. Our account manager Jack was first rate, and the entire team delivered the very best service. Our doors look beautiful and we wouldn’t hesitate to recommend them.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use!!!!!!!!!

Would give 0 stars if it were possible. Do not use if you want to stay sane. After delaying our build for about 3 months, Hometec delivered us windows that had been measured completely wrong and refused to come to site to check measurements or re-fit. Jack, I believe an owner or director, flat out threatened us at one point. Ownership changed (as in business pass from father to I assume son) last summer and honestly it’s criminal what they have gotten away with on our house. Left us without windows for over 5 months with a newborn over the winter (had removed old windows to fit the new ones, which then didn’t fit on arrival!) - windows that they have delivered have issues (a huge crack that they have refused to repair and two broken doors including the top end aluminum stuff ! ). They sent round their own fitters at one point to try and botch the job but they were unable to squeeze the windows in - shockingly jack then said they “could have fit” despite everyone on site agreeing it was not possible and the fact he never came to see the issues. Emails to rectify these issues from both us and our builders have fallen on deaf ears and we have had to replace from elsewhere. I cannot stress enough how important it is to not use this provider.. whatever the discount is it is not worth it.

I will write a google review to include pictures also so please check it out!

This wholly unprofessional business has replied and taken no ownership at all. “Relationship broke down” is a funny way of saying, the client reported manufacturing issues and we completely ignored them. Whilst I am sure they have a long history of being able to survey correctly, unfortunately they did not on our property which led to one of multiple errors - they would know that if they came back to look at the problems they caused on site.

Despite the claim from the business, unfortunately there are no inaccuracies in this review - I wish it had been a better experience as this has caused extreme stress and financial loss.

Use at your own risk!

31 juli 2026
Review zonder uitnodiging
Logo Hometec UK

Antwoord van Hometec UK

Thank you for taking the time to leave your review.

We are disappointed to read your comments, as we believe they contain a number of serious inaccuracies that do not reflect what actually occurred.

Firstly, no ownership change has taken place at Hometec. We remain the same family-run business that has been trading for over 35 years.

Secondly, we categorically deny that Jack threatened you. At no point were any threats made. Throughout the project we made every effort to communicate professionally, despite what became an increasingly difficult situation.

The products were not measured incorrectly. Your property was surveyed by one of our most experienced surveyors, who has over 45 years' experience in the glazing industry. We have complete confidence in the accuracy of his survey.

It is also important to clarify that this was a supply-only contract. You chose not to use our installation service and instead appointed your own builders to install the products. As Hometec was not carrying out the installation, we had no control over how the products were fitted. Based on our survey and many years of experience, we remain confident that, had our own installation team completed the work, the bay window would have been installed correctly.

Despite this, we still sent our own experienced installers to your property, free of charge, to assess the situation and try to assist, even though this was beyond our contractual obligations.

We appreciate that building projects can be stressful, but we do not accept responsibility for the delays or the version of events presented in your review.

Given the breakdown in the relationship throughout this project, we do not believe it would be appropriate for Hometec to undertake any further work for you in the future. We wish you all the best with your property.

Beoordeeld met 5 van de 5 sterren

Joe and Jude did an excellent job

Joe and Jude did an excellent job. They arrived early and were very thoughtful with my disabled mother. Showed me how to use my bifold doors. Very happy. Will use again for all my windows.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth Process

I wanted a Solidor in a specifc colour. Jack gave me a competitive price. No pressure or chasing me up. As soon as I was ready, Jack came over, measured up and went through mt requirements, timescales and processes. Everyone I have dealt with, Sales, Surveyor and fitters have been a pleasure to deal with. The door looks great and I would recommend fo friends & family

22 juli 2026
Beoordeeld met 1 van de 5 sterren

The whole job was a disaster

The whole job was a disaster. The job was replace all windows doors, cladding, soffits facias & gutters. The main problems are about the cladding,
& soffits facias. The cladding was fitted badly, Hometec have been back about 5 times and improved things but the workmanship was substandard with loads of debris left on site. The Facias were not the brand quoted, which was pointed out when it was first delivered. A rude lady phoned from Hometec and told me it was the same product. A subsequent email to Hometec was just dismissed. I am disappointed to write this review as I had high hopes of a professional job.

16 juli 2026
Review zonder uitnodiging
Logo Hometec UK

Antwoord van Hometec UK

Hi Mr Gale,

I'm sorry to hear that you were disappointed with your experience. This is certainly not the level of service we aim to provide, and it isn't representative of the experience most of our customers receive, as reflected in the many positive reviews we have received over the years.

Having reviewed your installation, I can see that we returned to address the issues you raised and carried out the necessary remedial works. I can also confirm that all of the products supplied were in accordance with your order and specification.

Whilst we fully respect your right to leave a review based on your experience, I also note that many of the reviews on your Trustpilot profile are one-star reviews for a variety of different businesses. That may help provide some additional context for anyone reading your feedback. Regardless, we believe we did everything reasonably possible to address your concerns and are disappointed that we were unable to meet your expectations.

Should you require any assistance in the future, please don't hesitate to get in touch. We'd be happy to help.

Beoordeeld met 5 van de 5 sterren

I recently had my windows and doors…

I recently had my windows and doors replaced, and I couldn’t be happier with the service from start to finish. The fitters were punctual, friendly, and clearly very skilled at what they do. They took great care while working in my home, kept everything tidy, and made sure to clean up thoroughly once the job was complete. I would highly recommend Hometec to anyone looking for reliable, professional, and high-quality window and doors.

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Poor response when issues arise after installation.

The planning and installation went very well. A self acclaimed reputable company not so very reputable when it comes to investigating issues with the installation during the guarantee period.

19 mei 2026
Review zonder uitnodiging
Logo Hometec UK

Antwoord van Hometec UK

Hi Mr Gray,

We’re sorry to hear that you’re unhappy. You only reported the issue to us a few days ago, and since then we have already arranged for an engineer to inspect it. We are also arranging for our Installations Manager to review the matter personally so we can get this resolved for you as quickly as possible.

We did try to contact you three times yesterday to discuss the next steps, but unfortunately we were unable to reach you. Please get in touch with us at your convenience so we can work with you to resolve this issue.

Beoordeeld met 5 van de 5 sterren

I Recommend Homtec uk

The workman were very polite and helpful by going the extra mile. Job was done quick and the windows are perfect.
I will use the company again if I need anything else installed. In or around the house. I recommend them.
The admin staff were also Freind lay and helpful.

21 mei 2026
Beoordeeld met 5 van de 5 sterren

Both door and window look great

Both door and window look great. From booking a consultation and installation went with ease. The two fitters were extremely polite and likeable. Th cleared up any mess. This is not the first time with Hometec and it certainly won't be the last.

20 mei 2026
Beoordeeld met 5 van de 5 sterren

I can't praise this company enough.very happy customer.

I can't praise this company enough. From start to finish they have been excellent. The double glazed windows and doors are of excellent quality and finish. The sale staff , fitters and office staff are polite and helpful and can't help you enough. The fitting team were brilliant clean tidy and very helpful.There workmanship is excellent. Very hard working .the price of the double glazing is excellent for the quality and finish.

29 april 2026
Beoordeeld met 5 van de 5 sterren

From initial contact to final…

From initial contact to final instalment I have been so impressed. Every member or staff has been so professional and assertive from start to finish and I am over the moon with the final product. Special thanks to Nicky in the office who has been so helpful and Joe and Jude for installation. Was on time, really friendly and did a great job! Would highly recommend.

21 april 2026
Beoordeeld met 5 van de 5 sterren

Great quality windows

Great quality windows. Really happy with the whole experience.
A special shout out to the installation team (Dean & Brandon) who were punctual, informative, fast, tidy & efficient. Thanks guys!
Highly recommended.

17 april 2026
Review zonder uitnodiging

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