They sell cheap Chinese fakes instead of the original expensive brand. They only got feedback once after writing a complaint, they didn't even apologize. They are not going to exchange the item for th... Toon meer
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I received the second parcel, it was wrapped pretty well for transport, the 9mm Single Pistol Magazine Fast Pouch was really well made, had really good retention and were smooth for inserts and reload... Toon meer
Communication was good, Delivery was quick, but I was disappointed with the product - red "apple" toilet brush. I expected a glossy ceramic "apple" but it's made of rather cheap plastic. Disappoin... Toon meer
Product came promptly, before expected. Packaged well and arrived undamaged. Product working as described and I am very pleased with it. Colours as expected, size as expected. Worth the money I payed.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a wide range of luxurious furniture and lighting options to enhance the decor of any home. Browse through various categories including Dinner Tables, Chairs, Sofas, Lamps, Indoor and Outdoor Lights, Mirrors, Beddings, Garden Furniture, Pet Goods ... etc.
Contactgegevens
Verenigde Staten
- homevalley.co.uk
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They sell cheap Chinese fakes instead…
They sell cheap Chinese fakes instead of the original expensive brand. They only got feedback once after writing a complaint, they didn't even apologize. They are not going to exchange the item for the original or refund the money. I will complain to the relevant authorities.In addition, the goods took a month to arrive instead of the stated delivery time, and no one was held responsible for this either.
Terrible customer support
I’ve contacted the company twice after my purchase (on 5 October 2025 and again, as I had no answer, on 8 October 2025) asking for assistance. Unfortunately, I haven’t received any reply so far.
What I do find surprising is that, while my messages to customer support remain unanswered, I keep receiving marketing emails and product offers. It makes me question the reliability of a company that knows how to keep its sales communication active, but not its customer support channel.
BEAUTIFUL CLASSY CUSHIONS
I received my order today and I'm absolutely delighted with my little gold cushion covers. The detail of the Greek keys and quality is beautiful. The company communicated very well from ordering to delivery. I will definitely order from them again
Amazing customer service
Amazing customer service. I had a small issue with 1 of my items purchased. (A manufacturer issue) Homevalley has been super helpful in resolving my problem. 💯 recommend shopping here. 2 thumbs up.
Ordered a round rug
Product came promptly, before expected. Packaged well and arrived undamaged. Product working as described and I am very pleased with it. Colours as expected, size as expected. Worth the money I payed. Looks great.

Antwoord van Homevalley
Product not as it seemed cannot fit a…
Product not as it seemed cannot fit a box of tissues inside , sizes are impossible to find

Antwoord van Homevalley
I love cats
Bigger than I expected and smaller than I expected but both are great! Thanks for your help.
Homevalley purchase experience
Packaging was great,(vacuum packed), which made it easy for the Royal Mail to leave in my safe place. The item I purchased was exactly as it looked on the website.
Thank you

Antwoord van Homevalley
Half my order STILL hasn’t arrived……
Full order has now finally arrived, thank you. In pictures things always look a little ’different’, but all as it should be I guess.

Antwoord van Homevalley
The size of the item was not correctly shown…
The size of the item was not correctly displayed. I had hoped to send it to my daughter but it’s not worth the post. I shall scrutinise more carefully in the future. 😩

Antwoord van Homevalley
Polite and friendly
I was gardening in my front garden when the driver arrived. His manner was courteous and pleasant.
The item itself was ok but the…
The item itself was ok but the packaging was not of a good standard It was lucky it arrived in one piece
Well packaged
Well packaged
Good quality
Reasonable price
Would recommend
Beautiful ornaments

Antwoord van Homevalley
Made in UK or China
Communication was good, Delivery was quick, but I was disappointed with the product - red "apple" toilet brush. I expected a glossy ceramic "apple" but it's made of rather cheap plastic. Disappointed. Perhaps I didn't read the description properly. I'll keep it because I've used it already. But am keeping it hidden.
Item arrived on time and well packaged
Item arrived on time and well packaged. With free delivery.
The mirror was just what I needed for my bathroom. Instructions easy to follow.

Antwoord van Homevalley
This is the worst company ever to buy…
Was not pleased with product but contacted Homevalley and they were able to process my refund just received it on my account. Thx

Antwoord van Homevalley
Great looking lamp and value for money
Good communication and prompt shipping. Order was easy to track in real time.
Very satisfied with the quality of the lamp. Great value for money.

Antwoord van Homevalley
I received the second parcel
I received the second parcel, it was wrapped pretty well for transport, the 9mm Single Pistol Magazine Fast Pouch was really well made, had really good retention and were smooth for inserts and reloading, I cant wait to use these out in the field. Made me really happy as this is exactly was I was looking for.
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