Homevalley Reviews 

22
TrustScore 3 uit 5

3,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They sell cheap Chinese fakes instead of the original expensive brand. They only got feedback once after writing a complaint, they didn't even apologize. They are not going to exchange the item for th... Toon meer

Beoordeeld met 5 van de 5 sterren

I received the second parcel, it was wrapped pretty well for transport, the 9mm Single Pistol Magazine Fast Pouch was really well made, had really good retention and were smooth for inserts and reload... Toon meer

Beoordeeld met 3 van de 5 sterren

Communication was good, Delivery was quick, but I was disappointed with the product - red "apple" toilet brush. I expected a glossy ceramic "apple" but it's made of rather cheap plastic. Disappoin... Toon meer

Beoordeeld met 5 van de 5 sterren

Product came promptly, before expected. Packaged well and arrived undamaged. Product working as described and I am very pleased with it. Colours as expected, size as expected. Worth the money I payed.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwwinkel

Geschreven door het bedrijf

We offer a wide range of luxurious furniture and lighting options to enhance the decor of any home. Browse through various categories including Dinner Tables, Chairs, Sofas, Lamps, Indoor and Outdoor Lights, Mirrors, Beddings, Garden Furniture, Pet Goods ... etc.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

22 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(22)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They sell cheap Chinese fakes instead…

They sell cheap Chinese fakes instead of the original expensive brand. They only got feedback once after writing a complaint, they didn't even apologize. They are not going to exchange the item for the original or refund the money. I will complain to the relevant authorities.In addition, the goods took a month to arrive instead of the stated delivery time, and no one was held responsible for this either.

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer support

I’ve contacted the company twice after my purchase (on 5 October 2025 and again, as I had no answer, on 8 October 2025) asking for assistance. Unfortunately, I haven’t received any reply so far.

What I do find surprising is that, while my messages to customer support remain unanswered, I keep receiving marketing emails and product offers. It makes me question the reliability of a company that knows how to keep its sales communication active, but not its customer support channel.

25 september 2025
Beoordeeld met 5 van de 5 sterren

BEAUTIFUL CLASSY CUSHIONS

I received my order today and I'm absolutely delighted with my little gold cushion covers. The detail of the Greek keys and quality is beautiful. The company communicated very well from ordering to delivery. I will definitely order from them again

19 februari 2025
Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service. I had a small issue with 1 of my items purchased. (A manufacturer issue) Homevalley has been super helpful in resolving my problem. 💯 recommend shopping here. 2 thumbs up.

16 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered a round rug

Product came promptly, before expected. Packaged well and arrived undamaged. Product working as described and I am very pleased with it. Colours as expected, size as expected. Worth the money I payed. Looks great.

17 december 2024
Logo Homevalley

Antwoord van Homevalley

Thanks for your review.
If you fancy any other of our products, you know where to find them. We hope to see you again in our store.

Beoordeeld met 2 van de 5 sterren

Product not as it seemed cannot fit a…

Product not as it seemed cannot fit a box of tissues inside , sizes are impossible to find

25 november 2024
Logo Homevalley

Antwoord van Homevalley

Hello.
Thank you for your review. The product is as described and the sizes are clearly displayed both in the images and in written format in the "size guide" section.

Beoordeeld met 5 van de 5 sterren

Homevalley purchase experience

Packaging was great,(vacuum packed), which made it easy for the Royal Mail to leave in my safe place. The item I purchased was exactly as it looked on the website.
Thank you

17 september 2024
Logo Homevalley

Antwoord van Homevalley

Hi Sylvie,
Thanks for the kind words. We do our best. Please check our website from time to time, as we add new customised items every day.

Regards.

Beoordeeld met 4 van de 5 sterren

Half my order STILL hasn’t arrived……

Full order has now finally arrived, thank you. In pictures things always look a little ’different’, but all as it should be I guess.

28 juli 2024
Logo Homevalley

Antwoord van Homevalley

Hi Micheal,
Thank you for your review. We hope to provide better services next time and see you again in our store.

Best Regards.

Beoordeeld met 1 van de 5 sterren

The size of the item was not correctly shown…

The size of the item was not correctly displayed. I had hoped to send it to my daughter but it’s not worth the post. I shall scrutinise more carefully in the future. 😩

31 juli 2024
Logo Homevalley

Antwoord van Homevalley

Hi Diana.
The size of the"Vintage Brass Meditating Frog Figurine Incense Holder" IS clearly displayed as we have a picture of it in the palm of a hand. Also in the "Size Guide" section it's mentioned in writing (5 x 5cm (2" x 2")). Please keep in mind this is an Incense Holder and has a functionality which requires it to be of moderate size.

Best Regards.

Beoordeeld met 5 van de 5 sterren

Well packaged

Well packaged
Good quality
Reasonable price
Would recommend
Beautiful ornaments

26 mei 2024
Logo Homevalley

Antwoord van Homevalley

Thank you for your kind words. We hope to see you in our store again.

Beoordeeld met 3 van de 5 sterren

Made in UK or China

Communication was good, Delivery was quick, but I was disappointed with the product - red "apple" toilet brush. I expected a glossy ceramic "apple" but it's made of rather cheap plastic. Disappointed. Perhaps I didn't read the description properly. I'll keep it because I've used it already. But am keeping it hidden.

4 mei 2024
Beoordeeld met 5 van de 5 sterren

Item arrived on time and well packaged

Item arrived on time and well packaged. With free delivery.
The mirror was just what I needed for my bathroom. Instructions easy to follow.

8 maart 2024
Logo Homevalley

Antwoord van Homevalley

Thank you Stephen,
We hope to see you at our shop again.

Beoordeeld met 4 van de 5 sterren

This is the worst company ever to buy…

Was not pleased with product but contacted Homevalley and they were able to process my refund just received it on my account. Thx

8 februari 2024
Logo Homevalley

Antwoord van Homevalley

Hello Sharon.
You had an order consist of two products with us. They were sent separately. You received the first parcel and then 5 days later, received the second one. After receiving the second one, you wrote your review.

We have already refunded you for the second parcel, without asking you to return the product, which was a mistake, and now suddenly, something is wrong with first product.

Now you are claiming you've been mislead with the first product in terms of quantity.
We have send you another email with a link to the product, clearly saying "Set of 2" in the title and showing the sizes for BOTH of them. In case of this first product you did not pay enough attention to see what are you purchasing as it clearly says "Set of 2". In any ways we still recognise you have the right to return your product and get refunded for that.

Beoordeeld met 5 van de 5 sterren

Great looking lamp and value for money

Good communication and prompt shipping. Order was easy to track in real time.
Very satisfied with the quality of the lamp. Great value for money.

8 februari 2024
Logo Homevalley

Antwoord van Homevalley

Hi Sylvain.
Thank you for your feedback. It was a pleasure dealing with you and we hope to see you again.

Beoordeeld met 5 van de 5 sterren

I received the second parcel

I received the second parcel, it was wrapped pretty well for transport, the 9mm Single Pistol Magazine Fast Pouch was really well made, had really good retention and were smooth for inserts and reloading, I cant wait to use these out in the field. Made me really happy as this is exactly was I was looking for.

17 juli 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer