We purchased four patio lounge chairs and have had them less than 3 months. All four are rusted, discolored and extremely poor quality. My daughter cut her finger moving one because it was rusted... a... Toon meer
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Lees wat reviewers zeggen
Shipped fast, and got an amazing chair for a good price. Heats well. The massage is not like going to a massage parlor but it is a nice feature that is relaxing. Way better than my previous chair and... Toon meer
Chair came 1 wk b4 my hip surgery. Standing option and vibrator has been priceless. My wife uses vibrator several times /day. Seat is a little deeper than I or my wife like. 2" maybe? Have trouble sit... Toon meer
We purchased four patio lounge chairs and have had them less than 3 months. All four are rusted, discolored and extremely poor quality. My daughter cut her finger moving one because it was rusted... a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Homrest is a premier brand dedicated to delivering premium, high-quality home and outdoor furniture designed to elevate your living experience. We specialize in providing functional, durable, and stylish furniture solutions tailored for families and individuals who value ultimate comfort and long-lasting quality in their everyday lives. Our extensive product catalog features a wide range of premium indoor and heavy-duty outdoor solutions, including luxurious living room furniture, ergonomic office chairs, premium patio sets, and heavy-duty outdoor structures such as gazebos and canopy tents. Every Homrest product is crafted with meticulous attention to detail, combining top-tier materials with robust engineering to ensure maximum safety, stability, and style. We believe in making high-quality living accessible and hassle-free, which is why we proudly offer site-wide Free Shipping on all orders across the United States, ensuring a seamless shopping experience from our doors to yours. Backed by a dedicated and professional customer support team, Homrest is committed to providing exceptional service at every step. Discover the perfect balance of comfort and craftsmanship with Homrest, and let us help you build a warm, inviting, and beautiful space to make lasting memories with your loved ones.
Contactgegevens
VINEYARD AV, 91764-4436, ONTARIO, Verenigde Staten
- +1 888-676-6299
- service@homrest.com
- homrest.com
3,2
Gemiddeld
41 reviews
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We purchased four patio lounge chairs…
We purchased four patio lounge chairs and have had them less than 3 months. All four are rusted, discolored and extremely poor quality. My daughter cut her finger moving one because it was rusted... and I actually have a burn on my arm from resting it on the arm rest. Customer service “graciously" offered $30 and then $40 - and then attempted to explain that it is normal for a chair in the sun to get hot... Horrible product, horrible customer service.
20 september 2026
Review zonder uitnodiging
Shipped fast, great chair
Shipped fast, and got an amazing chair for a good price. Heats well. The massage is not like going to a massage parlor but it is a nice feature that is relaxing. Way better than my previous chair and a way better price than other sites
10 september 2026
Chair came 1 wk b4 my hip surgery
Chair came 1 wk b4 my hip surgery. Standing option and vibrator has been priceless. My wife uses vibrator several times /day. Seat is a little deeper than I or my wife like. 2" maybe? Have trouble sitting all the way back in seat.
4 september 2026
I ordered this and received it and it’s…a different color than in the pic
I ordered this and received it and it’s a completely different blue than the pics. I took pics and have emailed them numerous times and if I don’t get at least 1/2 of my money refunded, then I will notify the BBB and see what they suggest I do. Your company has offered me $15 then $20 which is ridiculous. Let me know how you want me to proceed . Thank you, Deborah Arbuckle
27 juli 2026
Antwoord van Homrest
Dear customer,
Thank you for your feedback. We sincerely apologize for the initial color discrepancy and any inconvenience it caused.
We would like to clarify that on August 12, we shipped the correct color cushion covers to you. Throughout this process, we have been actively communicating with you and working to resolve the issue as quickly as possible. We are glad that the final outcome met your expectations.
If you have any further questions or concerns, please don't hesitate to contact us directly at service@homrest.com. We are always happy to help.
Warm regards,
Homrest Customer Service Team
The chairs are pretty good
The chairs are pretty good. Very comfortable. There's a sort of a bar going across the lower back that keeps coming undone and the whole kit and caboodle is missing one piece on the back of one of the arms a little stop thing. It was a bit of a project to put them together. But still, I think I would recommend them. I tried the right to customer service to get that little stop replaced but I haven't heard anything.
27 juli 2026
Antwoord van Homrest
Dear customer
Thank you for your feedback.
We would like to clarify that according to the tracking information, the package was delivered on August 6, and we have a POD (Proof of Delivery) showing the delivery image. We understand that you have now received the package.
If you have any further questions or need assistance, please don't hesitate to contact us at service@homrest.com. We are always happy to help.
Warm regards,
Homrest Customer Service Team
Table already rusting also the chairs
Table already rusting also the chairs. Not a month old.
25 juni 2026
I found a great chair for my classroom…
I found a great chair for my classroom at a great deal. Unfortunately it had a small tear on it due to shipping. I emailed them right away and their customer service team worked with me for over a week to try to fix the problem. I was so impressed that they went out of their way to make sure I was happy with the outcome.
24 juni 2026
I love the canopy but didn't care for…
I love the canopy but didn't care for the side shades so I'm not using them.
27 juni 2026
Chair did not meet my standards. very uncomfortable. Will not work in my office. I am trying to return it.
The office chair I ordered will not work for me. It is very uncomfortable and will not raise high enough.
i need to return it. communications with their office has been difficult.
26 juni 2026
Customer Service Poor, No assembly instructions, defective item
I received my patio umbrella late. The umbrella had no assembly instructions. The lights does not work. Customer service is very very poor communication/help.
26 juni 2026
Metal brackets on the joints were not…
Metal brackets on the joints were not very sturdy, the frame itself as a whole is very fragile, the extenders that attach to the frame broke which made us not want to continue to put it together. Definitely not a heavy duty frame!!
25 juni 2026
Seems to be a quality recliner chair
Seems to be a quality recliner chair, quite comfortable,and easy to operate,
25 juni 2026
Avoid this company and products at all costs
We purchased four patio lounge chairs and have had them less than 3 months. All four are rusted, discolored and extremely poor quality. My daughter cut her finger moving one because it was rusted... and I actually have a burn on my arm from resting it on the arm rest. Customer service “graciously" offered $30 and then $40 - and then attempted to explain that it is normal for a chair in the sun to get hot... Horrible product, horrible customer service.
30 juni 2026
Review zonder uitnodiging
The product was exactly what I expected at a good price
The product was easy to assemble, arrived on time and is a good strong moveable staircase with handrails. The only consideration is that it needs to be up against a strong surface for stability when using.
15 juni 2026
Antwoord van Homrest
Thank you so much for your wonderful 5-star review! We are thrilled to hear that the movable staircase arrived on time, was easy to assemble, and meets your standards for strength and quality.
We also greatly appreciate your sharing that helpful tip regarding stability. Safety is always our top priority, and reminding fellow customers to ensure the product is placed against a sturdy surface during use is incredibly valuable to the community.
If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out to us. Wishing you a fantastic day!
Antwoord van Homrest
Thank you so much for the wonderful 5-star review! We are thrilled to hear that you enjoyed our fast delivery service and that the cup tray feature has added to your convenience.
We always strive to design products that bring extra comfort and practicality to our customers' daily lives. Enjoy your purchase, and please feel free to reach out to our customer support team if you ever need anything in the future!
The chair overall is a good item
The chair overall is a good item. The wood however is very easy to scratch upon assembly. Fairly easy to assemble recommend 2 people.
19 juni 2026
Antwoord van Homrest
Thank you for sharing your honest feedback with us. We are glad to hear that you find the chair to be a good item overall, and appreciate your helpful recommendation to have two people for assembly.
At the same time, we are very sorry to hear that the wood surface was easily scratched during the process. We take product durability seriously, and your feedback regarding the finish has been passed along to our manufacturing team for future quality improvements.
If the scratches are significant or if you need any assistance with touch-up tips or replacement parts, please feel free to reach out to our customer support team directly. We want to ensure you are completely satisfied with your purchase.
Antwoord van Homrest
Thank you so much for the fantastic 5-star review! We are delighted to hear that you experienced smooth communication and fast delivery with us. Ensuring a seamless shopping experience from click to delivery is always our top goal.
We truly appreciate your support and look forward to serving you again in the future!
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