Hooray Heroes Reviews 

7.491
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered on 2nd September 2026, it’s now 24th September 2026 and I still haven’t received my order yet. I have emailed and got no response and this was supposed to be a gift.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

OK...I was thrilled with the first book I created for the five kids ---BUT was soon to discover that Hooray Heroes offered books for dog parents! YIKES - I already submitted my first order. The swee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have purchased 3 separate books and they’re all so beautifully done. The pet memorial book is incredibly heartwarming and brings tears to my eyes with every read. It’s a wonderful keepsake that I ad... Toon meer

Beoordeeld met 5 van de 5 sterren

I don't usually write reviews but I HAD too, I am so picky and admittedly hard work. After purchasing the books, I've messed and changed little details about 5 times and they've been so patient and he... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Boekenuitgever
  2. ook in
  3. Boekwinkel
  4. Cadeauwinkel
  5. Kinderboekwinkel

Geschreven door het bedrijf

Welcome to our world of limitless imagination. In it, we create emotional, forever keepsakes in the form of personalized books (and more!) for kiddos, parents, families, couples, and pets. Come join us, and shed a happy tear or two!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(7.491)

241 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Absolutely adorable

I ordered The Goodest Boy book as a Christmas gift for my boyfriend. & it is ADORABLE. Well printed too! I love it. & I know he will too!

12 november 2025
Beoordeeld met 5 van de 5 sterren

Excellent Products!

I have purchased 3 separate books and they’re all so beautifully done. The pet memorial book is incredibly heartwarming and brings tears to my eyes with every read. It’s a wonderful keepsake that I added to my daughter’s nursery. She missed out knowing our best boy by only a few weeks and this story book gives us a way to keep his memory alive. I would highly recommend this company!

29 oktober 2025
Beoordeeld met 1 van de 5 sterren

My book is upside down when I open it…

My book is upside down when I open it all the pages are the opposite way so I have to turn the book upside down

9 november 2025
Logo Hooray Heroes

Antwoord van Hooray Heroes

Hi Kim,
Thank you for your review, and we’re sorry to hear this. We recently acquired Hooray Heroes and are now the new owners.

We came across your previous review and would love the opportunity to help. One of our team members will reach out to you via email to offer further support and see how we can make things right.

Your experience means a lot to us as we begin this new chapter with Hooray Heroes.

Kind regards,
Jane

Beoordeeld met 4 van de 5 sterren

Overall the experience was good

Overall the experience was good, I would have liked more options to the features when creating the likeness of me and my husband.

I almost decided against going with this product due to the very limited options. I hope he likes it as we do not resemble the characters in the book.

21 november 2025
Beoordeeld met 1 van de 5 sterren

I thought the discontinuo was a bit…

I thought the discount was a bit baity. I was emailed advertisements of giant discounts, made a significant order, and got a minimal offer. All the offers in my email were minimal. I'm disappointed.

Update:
Thank you for the reply. This isn't my first purchase with the company, so I do appreciate the quality and care put into your products.
I felt it was baity, because the email offered 100%, 50%, or 30%. And after my purchase, I was shown that there were still 100% and 50% coupons available. I was just shocked at that type of marketing when your products are usually done with such care and consideration.
Have a great holiday season.

18 november 2025
Logo Hooray Heroes

Antwoord van Hooray Heroes

Hi Meg,
Thank you for your review, and we’re sorry to hear this. We recently acquired Hooray Heroes and are now the new owners.

We came across your previous review and would love the opportunity to help. One of our team members will reach out to you via email to offer further support and see how we can make things right.

Your experience means a lot to us as we begin this new chapter with Hooray Heroes.

Kind regards,
Jane

Beoordeeld met 5 van de 5 sterren

I got this book in memory of my girl

I got this book in memory of my girl, Holly. The shipping didn’t take long ( but I checked often because I could hardly wait!) I was NOT disappointed!! It is absolutely beautiful. I cried. Such a beautiful way to remember the best girl.

11 november 2025
Beoordeeld met 3 van de 5 sterren

Ordering was easy but game is missing pieces

Ordering process was easy. The book is perfect. But the game is missing all of the pieces so are unable to use it.

7 november 2025
Logo Hooray Heroes

Antwoord van Hooray Heroes

Hi Jessica,
Thank you for your review, and we’re sorry to hear this. We recently acquired Hooray Heroes and are now the new owners.

We came across your previous review and would love the opportunity to help. One of our team members will reach out to you via email to offer further support and see how we can make things right.

Your experience means a lot to us as we begin this new chapter with Hooray Heroes.

Kind regards,
Jane

Beoordeeld met 5 van de 5 sterren

I ordered a personalized book from…

I ordered a personalized book from Hooray Heroes as an anniversary gift, and wow—I am genuinely blown away. The quality is top-tier, from the illustrations to the customization options, and the finished product felt incredibly thoughtful and meaningful. My partner was speechless (and maybe a little teary!) when they saw it.
What impressed me just as much was the shipping. I was a little nervous about timing because it was a close call before our anniversary, but the order arrived exactly when they said it would. Fast, reliable, and zero stress on my end—such a relief.
This is one of those gifts that feels special the moment you hold it. Hooray Heroes made our anniversary unforgettable, and I couldn’t be happier with the whole experience. Highly recommend to anyone wanting a heartfelt, personal, beautifully made present!

10 november 2025
Beoordeeld met 5 van de 5 sterren

A gift that’s so exciting to give!

I’ve bought 3 books as gifts and every time the recipient says it’s the most meaningful gift they’ve received. The design process couldn’t be easier or more fun. Not to mention, the promptness of the turn around time surprises me every time. This is a gift I am always so excited to give!

18 november 2025

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