Been ordering the morning tea bags for years. My last order 2 weeks ago has not arrived. DPD didn’t receive it. I’ve emailed few times done the website message tried to ring number doesn’t exist. Mess... Toon meer
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Ordered on 18-Feb. Contacted them via their contact page, as phone number does not work after a week to request update on delivery. Have had no response.
The taste is beautiful, light and not dry. Arrives in really good time but my biggest compliment comes after just having surgery. Instead of having painkillers, I substituted for a cuppa and only to... Toon meer
The website is very easy to use, once you have your product in your basket, you check out quickly, get your order confirmation and a very speedy update that your item is already dispatched. The next d... Toon meer
Bedrijfsgegevens
- Fitness- en voedingsservice
- Natuurvoedingswinkel
- Kruidenmedicijnenwinkel
- Sportvoedingswinkel
- Vitamine- en supplementenwinkel
Geschreven door het bedrijf
HopeCBD is a pioneering wellness company dedicated to harnessing the natural benefits of cannabidiol (CBD) to promote holistic health and well-being. Founded on the principles of transparency, quality, and innovation, HopeCBD strives to make CBD accessible to everyone seeking a natural solution for their wellness needs. At HopeCBD, we prioritize quality above all else. Our CBD products are crafted using organically grown hemp sourced from trusted farms known for their commitment to sustainable practices and purity. Through rigorous testing and meticulous extraction processes, we ensure that every product maintains the highest standards of potency, purity, and consistency. We believe in the power of education to empower individuals to make informed choices about their health. That's why we're committed to providing comprehensive resources and personalized guidance to our customers, helping them navigate the world of CBD with confidence and clarity. Our product line spans a diverse range of CBD solutions, including oils, capsules, topicals, edibles, and more, each designed to address specific wellness needs and preferences. Whether you're seeking relief from everyday stress, support for sleep and relaxation, or targeted relief, HopeCBD offers a solution tailored to you. Beyond our commitment to quality and innovation, we are driven by a deep-seated belief in the transformative potential of CBD to enhance lives and inspire hope. Through ongoing research, community engagement, and advocacy, we are dedicated to advancing the understanding and acceptance of CBD as a safe, natural, and effective wellness solution for people everywhere. Join us on our journey to wellness and discover the power of hope with HopeCBD.
Contactgegevens
ZLX Stadium , Cadzow Ave, ML3 0FT, Hamilton, Verenigd Koninkrijk
- 08000 886 6059
- info@hopecbd.com
- hopecbd.com
2,5
Slecht
647 reviews
Heeft nog niet op negatieve reviews gereageerd
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Order not received
Ordered on 18-Feb. Contacted them via their contact page, as phone number does not work after a week to request update on delivery. Have had no response.
19 februari 2026
Disappointing
Been ordering the morning tea bags for years. My last order 2 weeks ago has not arrived. DPD didn’t receive it. I’ve emailed few times done the website message tried to ring number doesn’t exist. Messaged on old Facebook page nothing. Shame I won’t be ordering again will be looking elsewhere now
16 februari 2026
Order not arrived - cannot contact conpany
I ordered some tea on 3rd of January - it’s now the 14th and it hasn’t arrived (previously arrived within 3 or 4 days). I have tried emailing the company - no response, and tried calling their number - currently out of order. I can only conclude they have gone out of business and therefore I need to claim my money back.
8 januari 2026
I ordered from HopeCBD almost 2 weeks…
I ordered from HopeCBD almost 2 weeks ago now and my parcel has still not arrived. I've had no tracking number and no reply to the emails I have sent. I have rang the 0800 number given a few times and each time the call has ended.
8 december 2025
Excellent quick service
Excellent quick service
Gel helps dull pain from knee and lower back
Wouldn't be without it
27 oktober 2025
HopeCBD / Kynd medical
Ordered on the 1st of October enough to qualify for free next day delivery and I’ve still not received my order. According to DPD this afternoon 9th October they’ve not received my order yet. HopeCBD’s advertised phone number is a dead end, I emailed Hope 5 days ago and still no reply 😡
This isn’t the first time I’ve had problems with my order and zero communication available, so on that note I will be contacting my bank to get a refund 🤞 and will look for a different supplier that I can actually communicate with.
Should a miracle happen and my order does arrive I will update this review then and only then.
(UPDATE).
I waited out the statutory 14 days the bank required, they must’ve contacted HopeCBD the same day as my order was miraculously delivered the following day, I will change from 1 ⭐ rating to a 4⭐️ it would’ve been a 3⭐️ if they hadn’t put an extra bag of tea in my order, not sure if was a sorry or a mistake as there was no note supplied.
1 oktober 2025
In limbo
My order was supposedly dispatched more than 10 days ago. The courier has not received it yet, and HopeCBD don't reply to my emails.
25 augustus 2025
Awful, lack of service.
Awful! Order was delivered promptly, however, the glass jar packaging was shattered, with the goods unusable. I emailed the company immediately requesting a replacement, then again the next day with no response.
19 november 2024
Fantastic service and the product is…
Fantastic service and the product is absolutely fantastic as well.I love Hope CBD ointment this is the 3rd time ive used it as I've had a problem with my right leg.And I'll guarantee by the end of the tin my leg will be back to normal.💚
11 oktober 2024
Next day delivery five days later still…
Next day delivery five days later still haven't received package. Have contacted courier with no response, also contacted yourself twice no response very poor customer care.
11 september 2024
No free postage ?
Product arrived much quicker than my previous order- I think the trick is to purchase during the first half of the week in order to receive it by the end of the same week.
However despite spending £50 and being informed on the website I would not have to pay postage, I ended up paying for my delivery on checkout and feeling misled. I tried to call to ask about the issue but no reply.
Happy with product itself, but customer service leaves a lot to be desired.
29 augustus 2024
Simply the best
I've been using Hope CBD products on and off for a couple of years and they have been consistently high quality with exceptional customer service. I love that they are a transparent, ethical and GMO free company and have never lost their personal touch. I use the morning and evening CBD tea bags and I've found them to be the best (also tastiest) available (and I have been around the houses)! The gummies are also delicious and vegan! Though they may not be the cheapest on the market Hope CBD are, in my opinion, by a long way the best.
7 augustus 2024
Review zonder uitnodiging
Easy to order and no issues
Easy to order and no issues, even got a personal note and a couple of gummies to try out to. Will be buying again soon
15 maart 2024
Been weeks since I ordered and the item…
Been weeks since I ordered and the item never arrived .
13 september 2023
Great sevice
13 oktober 2022
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