Hoselink Reviews 509

TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a 100ft Retractable Hose Reel setup totaling $262. Hoselink chose to split the shipment into two separate packages. The hose reel arrived on May 23rd as expected, but the critical mounting p... Toon meer

Beoordeeld met 5 van de 5 sterren

A fantastic solution for backyard hose connections. The ingenious design outperforms anything else on the market. For those rare times you have issues with their products, contacting customer servic... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent after sales service, great products! We have a couple of hose reels around the house, the other brand had been painful, getting jammed, cracking plastic, leaking etc. but our hoselink has... Toon meer

Beoordeeld met 1 van de 5 sterren

The company does not honor their own policies. No marketing of their new releases gets people buy the old technology. Then they drop marketing emails once the product is available and offer zero eff... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

509 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Hoselink Products are Great for the Garden

All Hoselink items as ordered, arrived promptly. Well packed and contained newsletter with product information. Comprehensive product range. Replaced all garden hoses and spray nozzles with Hoselink.
Very pleased with quality fittings, hoses, sprays, and reel.

13 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Peter. Thank you for you're kind review. Glad to hear you're pleased with our product range and hope you continue to enjoy using you're Hoselink. Thanks The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Thanks team Hoselink

Thanks team Hoselink
Arrived within 3 days, delivery by Australia Post, service is exceptional. I have been a customer since they started advertising on TV, when they found a fault they acknowledged it and sent the replacement fittings.
A great Aussie company to deal with. Thanks team Hoselink

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Dear Gerry. Thank you for you're review. Glad to hear you were satisfied with our service and hope you continue to enjoy you're Hoselink. Thanks The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Just love the jet attachment and car brush

Just love the jet attachment and car brush. Now my 7 year old and I wash the car together and its so much easier and quicker!

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Laura. Thank you for you're review. Great to hear you are enjoying you're new attachments and hope you can carry on washing the car with ease. Thanks The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Seen had on tv

Seen had on tv, thought why not try it. So glad i did. Wonderful nozzle, cannot complain, will be shopping again with Hose Link.
Thank you Hose Link

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Lynette. Thank you for you're review. Glad you are enjoying you're Hoselink purchase and hope you continue to do so. Thanks The Hoselink Team.

Beoordeeld met 4 van de 5 sterren

I bought 3 30 mtr hose link and am …

I bought 3 30 mtr hose link and am very pleased with them, I only have one concern, when I go to retract them they seem to stick and don't go into the reels so I spend some time trying to get the hose into the reel. I don't know what I am doing wrong but apart from that they look great and I am happy with them

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Lorraine,

Thank you for taking the time to write a review. It's great to hear that you're enjoying our products. Should you have any issues with your retraction please give us a call and our friendly customer service team would love to help you repair it. We want you to have the best experience possible. Again thanks for your review.

Hope you have a good day, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Hoselink is very easy to deal with

Hoselink is very easy to deal with. Could not have asked for better service...and the reel is fantastic!

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Silvia,

Thank you so much for taking the time to leave a review. It's great to hear that you had such a good experience. Our whole team here at hoselink work really hard to ensure you're happy and satisfied with your whole experience from purchase to use.

Have great day, The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Fantastic service and product!

The website made it easy for me to choose the product suitable for us, the ordering process and payment was easy and the product delivered within a week.
Fantastic service and product thank you!

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Jayne,

Thank you so much for taking the time to leave such a great review! We've always had a goal at making the website as user friendly as possible, so it's great to hear that you had such a good experience. Our warehouse work really hard to ensure all orders are dispatched as quickly as possible, therefore they will be happy to hear about your prompt delivery.

We hope you have a wonderful day, The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Went in store.

Went to the shop in Brookvale where they were really helpful. I needed the hose to attach to a pressure cleaner and was offered a fitting to try but they promised if it wasn't right bring it back no problem. Luckily it fit. Service and product knowledge was great. Worth checking out the store to see quality of the products before you buy. You won't be disappointed.

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Ben,

Thank you so much for taking the time to leave such a good review! We have always believed in providing good old fashioned customer service as the personal touch is missing from so many big companies these days. Thanks again for all your kind words.

Have a lovely day, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

My first purchase prior to my recent …

My first purchase prior to my recent purchase was a hose reel and let me tell you, I couldnt ask for anything more 'perfect', due to this I also purchased more accessories from Hoselink when there was the sale. If you looking for quality and the best, purchase from Hoselink. I have subscribed and if there is anything else that will help, I will get it from Hoselink.

12 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Carl,

Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Thanks for the review and have a lovely day!

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Quick delivery

Shopping online was easy and to my surprise it came the next day-even better!!

11 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi,


You would be surprised how often we hear that Wendy. Thank you for taking the time to leave us a review and happy hosing!

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Best Present Purchased!

I purchased the hoselink for my husband's birthday present. With intentions to replace the hose reel in our back garden, i had seen quite a few hoselinks in the community and i just thought it was a fad. But i decided to purchase one and see what the fuss was about.
As soon as we installed the hose, and we used it for the first time. I instantly knew what the fuss was about!
A hose thats so easy to reel out and in, the quality of the fittings are outstandable. Makes watering so easy that iam now happy to go out and do the evening watering.
We are also thinking about purchasing more hose links to replace all pre-existing hoses around our home.

11 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Carly,

Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Thanks for the review and have a lovely day!

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Great product

Great product, quick delivery

11 augustus 2017
Review zonder uitnodiging
Logo Hoselink

Antwoord van Hoselink

Hi Karin,

Thank you for taking the time to leave us a review. It's great to hear the products are working well for you as we advise.

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Trust worthy product and company. Thanks guys

10 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Shelly,

Thank you for taking the time to leave us a review. We look forward to helping you out with all your watering needs in the future.

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Yes I would recommend this company and …

Yes I would recommend this company and product. Best buy I have ever made.

10 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Cheryl,

It’s great to hear you would happily recommend our products to your friends; we really appreciate you spreading the word. Thank you for taking the time to leave us a review Cheryl.

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

I am please to say I have purchased a …

I am please to say I have purchased a premium quality product !! I love the easy use of the reel. Compact and precision hose reel

10 augustus 2017
Review zonder uitnodiging
Logo Hoselink

Antwoord van Hoselink

Hi Sue,

Thrilled to hear our products are living up to your expectations and working as we advertise. We have worked extremely hard to ensure this is the case! Thanks for the review and have a lovely day!

Kind regards, The Hoselink Team

Beoordeeld met 5 van de 5 sterren

Blown away

My experience with the hoselink team was beyond any expectations. I inherited a hoselink hose reel that turned out to be broken so I rang the hoselink team to find out how to troubleshoot and possibly repair it myself. It was outside of warranty substantially but the customer service representative was kind enough to replace the unit for me at no charge. Needless to say I was blown away.
Thanks again team.

10 augustus 2017
Review zonder uitnodiging
Logo Hoselink

Antwoord van Hoselink

Hi Matt,

It's so good to hear that you had such a good experience. Customer service is a very important part of our business, so it means a lot that your experience was up to your standards! Thanks for taking the time to write such nice words.

Kind Regards, The Hoselink Team

Beoordeeld met 4 van de 5 sterren

A grommit came out of the Hoselink …

A grommit came out of the Hoselink wand, my 88YO mother stopped using it and I found it in the shed on one of my visits. I rang Hoselink, they looked up the order number and found it was under warranty and the new wand arrived 2 days later. I have since brought products from Hoselink and the after sales service was fantastc, would thoroughly recommend.

10 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Steve. Sorry to hear you're mother had issues with her spray wand. Glad to hear our team could resolve the issue promptly and efficiency. Thanks The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Absolutely love our new Hoselink!

Absolutely love our new Hoselink!! Makes watering the garden a breeze, and so easy to pack away, no messy, tangled hoses!!

10 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Jasmine. Thank you for you're review. Glad to hear you are enjoying you're new Hoselink and making light work of you're garden. Thanks The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

Lightning fast shipping of superior …

Lightning fast shipping of superior product. Just love Hoselink. Will be ordering more shortly.

10 augustus 2017
Review zonder uitnodiging
Logo Hoselink

Antwoord van Hoselink

Hi Catherine, Thanks for you're review. We are delighted you are happy with with both the product and the fast shipping and look forward to you're orders soon. Thanks The Hoselink Team.

Beoordeeld met 5 van de 5 sterren

THANK GOODNESS !!!

Thanks goodness for this product ! After years of approaching my garden hose with extreme caution, even sneaking up on it wouldn't stop it from kinking.. bursting apart and my hose reel on wheels dragging along the path like a resistant pet not wanting to go for a walk ..I finally decided to end my hose woes .. AND I DEFINITELY HAVE !! The only disappointment is from my family knowing they will never see me tangled up , flapping about in the garden , drenched again ..lol..seriously though , the hoselink hose is all you are hoping for and more in every way from ordering to watering and they have gone above and beyond to think of every little thing to make it easy and great vaule ..even a template in the instruction manual for mounting your wall bracket ... being able to order extra brackets & fittings has allowed me to use it on mains and rain water in my back yard ..it looks so nice and is really easy to use ...as soon as you've read this make your choice from the website and just buy one ..you'll love it ! Thankyou for an honest reliable product ..

9 augustus 2017
Review zonder uitnodiging
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Antwoord van Hoselink

Hi Denice,

WOW! Thanks you so much for taking the time to leave such an amazing review! Our company works hard to ensure that every customer find the process of ordering easy and also the experience after receiving the products enjoyable. It's so great to hear that our products have had such a great impact on your. We hope that this joy continues for a long time to come.

Kind Regards, The Hoselink Team

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