HostPresto! Reviews 1.415

I was so grateful for the service I received from HostPresto and from MK (Senior Technical Support Engineer) in particular. Although others were involved along the way too. This helps restore one's faith in mankind!! Thank you one and all.

The initial setup took a little bit longer than I'd have liked, but once it was actually running, the uptime has been 100%. Very happy now.

Prompt fast accurate replies, quickly provided all necessary advice to resolve the issue. Will transfer the last part of our hosting to them as service so good

Athul was great, he helped me with stuff that for me is super complicated and really, really fast.

The technical support from HostPresto is outstanding. I cannot praise the technical team too highly. Always extremely helpful and nothing is too much trouble for them. Despite my significant lack of computer skills, they work with me and always quickly solve any problems.

HostPresto Support have always been fast and effective when I've needed them. Very competent and friendly, even when I'm asking the most newbie questions!

Very fast and friendly customer service helped me solved my technical issue.
They were very patient and explained to me in detail what to do to fix my problem.
Very grateful for their help.

I had an issue accessing software. The problem had to be resolved by a third party patch. The HostPresto support team were very helpful and kept me updated all the way through whilst the issue was resolved. They tested the fix from the third party to check it had worked. HostPresto are a great company to deal with, very responsive and they always help.

Raised a ticket at 2am on a Sunday expecting a reply on Monday morning. Got it sorted in 15 mins. Mad.

My WordPress site is definitely loading noticeably quicker than it did on my old provider.

Remi and the team went above and beyond as usual to help get things transferred between accounts. I've been with them years now and they always give the quickest and friendliest support team i've dealt with in any IT based company.

We run our whole office email and website through HostPresto. It’s literally never let us down.

Support and communication from the sales and technical teams has been excellent. Availability of the Dedicated servers was within the 2-3 days promised.

The support is great. I'm not been very savvy with making the payments and the support team has helped and resolved my issues quickly and politely. All sorted and set up now, the errors were all mine! The service was great.

I’m absolutely happy with the service I’ve received from HostPresto. They are always very quick to respond and resolve any issues efficiently. I’m now in my fifth year as their client, and I honestly can’t fault them.

If you are looking for a web host that challenges the very concept of "uptime," look no further than HostPresto. Most companies strive for the industry standard of 99.9% uptime, but HostPresto is an innovator. They have boldly reimagined the metric, offering a stunning uptime of around 15%. My website is less of a functional business tool and more of a cryptic, sporadic art installation that only appears online during a waxing gibbous moon.

The loading speeds are truly revolutionary. I’ve always wanted my e-commerce store to load at the speed of a arthritic snail wading through peanut butter, and HostPresto delivered. When a customer clicks on a product page, they have just enough time to contemplate their mortality, read a short novel, and perhaps start a family before the "Add to Cart" button finally renders. It really helps filter out the impatient customers; I only want buyers with true commitment and an abundance of free time.

But the real highlight is the customer support. "Support" is a strong word; I prefer to call it "Live Chat Roulette with Despair." When my site went down for the fourth time this week (a feature, not a bug, I assume), I hopped on the live chat. After a breezy 45-minute wait, I was finally connected to an agent. The agent must not have actually studied anything in the hosting industry, but he was fluent in pasting pre-written scripts that had nothing to do with my question.

I should also mention the billing department. They have a unique financial model where you pay for "Unlimited Bandwidth," but apparently, the definition of "unlimited" is strictly bound by the physical limitations of a 1998 dial-up connection. I hit my "unlimited" limit after like three visitors viewed my homepage, at which point they helpfully suggested I upgrade to a higher tier plan for only three times my current rent.

In conclusion, if you hate your website, resent your customers, and have a deep desire to witness your SEO rankings crash into the sun, I cannot recommend HostPresto enough. It is the digital equivalent of setting fire to your own house, but with a monthly subscription fee.

Pros:
Excellent practice for patience and anger management.
Guarantees your competitors will look like technological geniuses by comparison.
"Unlimited" is technically true if you limit your definition of "unlimited" to "very limited."

Cons:
Existence.

Had a small problem with a domain that was quickly resolved, which was very impressive. Best hosting support ever used.

I can't recommend Hostpresto highly enough. What an absolute pleasure to be able to say nice things about a great company doing things well! They not only provide a great standard service, but also, more importantly, respond to all questions and cries for help super-quickly and with a cheerful enthusiasm about solving your problem that leaves you not only better informed, but also heartened and happier than you were before you had the problem. Many thanks Hostpresto!

I have worked in the software industry for over thirty years, and have had a small side project running on hostpresto's servers for the last ten years. The service has always been completely reliable, and on the rare occasions where I've needed to contact technical support I've always received prompt, friendly and helpfui answers - honestly my best technical support experience ever

Hostpresto are simply the best!!! I have been with them for many years and when I have any technical issues the team resolves them in rapid speed. Great company, solid prices and the best customer service provided!!